Excellent work by Rory Wait on phone not too long Compared to others Was very patient And very respectful Checked with a colleague to ensure compliance as our problem (self inflicted o believ... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The staff are fabulous, as always. This is one customer service desk I'm not worried about ringing. There were glitches on the website when I tried to make a timely renewal application which meant I... Ver mais
A empresa respondeu
I simply re-applied for my Tyne Tunnel Disability exemption by sending a scan of both side of my blue badge and have had it renewed for another 12 months. I dont know why its just for 12 mths as I'm... Ver mais
A empresa respondeu
As on previous occasions the service I have received has been first class. The staff are always courteous and very helpful at all times and a credit to Tyne Tunnels. Well done.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Informações de contacto
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Reino Unido
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,5
Excelente
4 mil opiniões
Respondeu a 79% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy application and quick response
13 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Ian,
Thank you for your review. We are happy to hear you found your exemption easy to complete. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
Everything is online and…
Everything is online and straightforward and when I called tt2 the person I talked to was very helpful.
25 de abril de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Brian,
Thank you for your review. We are pleased to hear you found your exemption application process straightforward. Our team is always working hard to provide a positive experinece.
TT2 Customer Experience Team
Just fill in form and everything went…
Just fill in form and everything went thought n /p
13 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi William,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very attentive
Very attentive ,lovely that they sent me an email as a reminder TT Exemption Accounts ,I emailed my documents.Very quick response from TT that my Exemption was approved
12 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Linda,
Thank you for your review. We are pleased to hear you found your exemption application process quick. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
The experience has been handled very…
The experience has been handled very efficiently and quickly with no fuss.
Well done and Thank you for keeping me informed.
12 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Anne,
Thank you for your review. We are glad to hear you found your exemption application process efficient.
TT2 Customer Experience Team
Last year i inadvertently used the…
Last year i inadvertently used the tunnel in ignorance of the explained by yourselves of countless signs indicating the toll charge - you kindly rescinded my fault for which i was most greatfull you have now promptly anf efficiently approved my exemption for this years visits.
12 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi John,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Well the simplicity of the application…
Well the simplicity of the application .
For people my age to understand.
1 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Gil,
Thank you for your review. We are happy to hear you found your exemption application simple. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very easy to apply for an exemption if…
Very easy to apply for an exemption if you are a blue badge holder.
11 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Gary,
We appreciate your review. It is great to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Excellent
Easy form filling and uploading of confirmation documents.
Quick response to my application.
Excellent service.
11 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Roy,
Thank you for your review. We are happy to hear you found your exemption application easy to complete. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
INDEPTH checks ,thanks
9 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hello,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
SIMPLE ONLINE
Easy to renew online simple to do and kept me informed.
9 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Annie,
Thank you for your review. We are glad to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a simple service.
TT2 Customer Experience Team
If any problems they advise you to the…main TT office
If any problems they advise you to the right outcome ,
Connecting with the main office is a simple system and help is always on hand to explain any snags .all good ..
8 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi George,
We appreciate your review. It is great to hear our team was able to assist you with your enquiries.
TT2 Customer Experience Team
Rapid response and clear instructions
Rapid response and clear instructions - a good service all round
8 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Mrs Scott,
Thank you for your review. We are pleased to hear you found your exemption application process clear. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Resposta da Tyne Tunnels
Hi David,
Thank you for your review. We are pleased to hear you found your exemption renewal application process simple. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Wry good service from Tyne tunnel staff…
Wry good service from Tyne tunnel staff would recommend
7 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Norman,
We appreciate your review. It is great to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Resposta da Tyne Tunnels
Hi Deborah,
Thank you for you review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
Quick and easy
6 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Sid,
Thank you for your review. We are pleased to hear you found your exemption application process quick and easy.
TT2 Customer Experience Team
A user friendly application form and…
A user friendly application form and good instructions. Communication with TT2 is very easy and helpful.
6 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Mr Hadawi,
We appreciate your review. It is great to hear you found your exemption application process easy. Our team is always working hard to provide a helpful service.
TT2 Customer Experience Team
Excellent service ,
Excellent service ,phoned twice about my renewal and both members of staff talked me through the application form renewal process.
,
5 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Brian,
Thank you for your review. We are pleased to hear our team was able to assist you with your exemption renewal application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
First Class Service
A very easy to use website.
Helpful hints and tips to get you through every stage and staff at the end of a phone line if you really get stuck.
A rapid response and notifications of every step.
An all round first class service.
5 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Mike,
We appreciate your review. It is great to hear you found our website easy to navigate. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.