Application by phone was easy once all required details were assembled. Personal chat with Rory was a great help too. I had difficulty doing this on the PC
A empresa respondeu
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Leia as opiniões dos outros
Full of mercenaries trying to rip you off. I went through the tunnel and forgot to pay, no problem my mistake. I then receive a letter saying I was sent 2 previous letters (I had received nothing) and... Ver mais
A empresa respondeu
Blue badge applaction Excelent service from tyne tunnels Staff always promt reply to emails Thank you once again REGARDS ANN
It’s always a pleasure dealing with Tyne Tunnels , their reply’s are always prompt and pleasant . I renew my Blue Badge permit every year , it’s a straight forward procedure , no hassle whatsoever .,
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Informações de contacto
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Reino Unido
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,5
Excelente
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 81% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Just fill in form and everything went…
Just fill in form and everything went thought n /p
13 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi William,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very attentive
Very attentive ,lovely that they sent me an email as a reminder TT Exemption Accounts ,I emailed my documents.Very quick response from TT that my Exemption was approved
12 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Linda,
Thank you for your review. We are pleased to hear you found your exemption application process quick. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
The experience has been handled very…
The experience has been handled very efficiently and quickly with no fuss.
Well done and Thank you for keeping me informed.
12 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Anne,
Thank you for your review. We are glad to hear you found your exemption application process efficient.
TT2 Customer Experience Team
Last year i inadvertently used the…
Last year i inadvertently used the tunnel in ignorance of the explained by yourselves of countless signs indicating the toll charge - you kindly rescinded my fault for which i was most greatfull you have now promptly anf efficiently approved my exemption for this years visits.
12 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi John,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Well the simplicity of the application…
Well the simplicity of the application .
For people my age to understand.
1 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Gil,
Thank you for your review. We are happy to hear you found your exemption application simple. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very easy to apply for an exemption if…
Very easy to apply for an exemption if you are a blue badge holder.
11 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Gary,
We appreciate your review. It is great to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Excellent
Easy form filling and uploading of confirmation documents.
Quick response to my application.
Excellent service.
11 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Roy,
Thank you for your review. We are happy to hear you found your exemption application easy to complete. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
INDEPTH checks ,thanks
9 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hello,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
SIMPLE ONLINE
Easy to renew online simple to do and kept me informed.
9 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Annie,
Thank you for your review. We are glad to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a simple service.
TT2 Customer Experience Team
If any problems they advise you to the…main TT office
If any problems they advise you to the right outcome ,
Connecting with the main office is a simple system and help is always on hand to explain any snags .all good ..
8 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi George,
We appreciate your review. It is great to hear our team was able to assist you with your enquiries.
TT2 Customer Experience Team
Rapid response and clear instructions
Rapid response and clear instructions - a good service all round
8 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Mrs Scott,
Thank you for your review. We are pleased to hear you found your exemption application process clear. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Resposta da Tyne Tunnels
Hi David,
Thank you for your review. We are pleased to hear you found your exemption renewal application process simple. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Wry good service from Tyne tunnel staff…
Wry good service from Tyne tunnel staff would recommend
7 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Norman,
We appreciate your review. It is great to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Resposta da Tyne Tunnels
Hi Deborah,
Thank you for you review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
Quick and easy
6 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Sid,
Thank you for your review. We are pleased to hear you found your exemption application process quick and easy.
TT2 Customer Experience Team
A user friendly application form and…
A user friendly application form and good instructions. Communication with TT2 is very easy and helpful.
6 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Mr Hadawi,
We appreciate your review. It is great to hear you found your exemption application process easy. Our team is always working hard to provide a helpful service.
TT2 Customer Experience Team
Excellent service ,
Excellent service ,phoned twice about my renewal and both members of staff talked me through the application form renewal process.
,
5 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Brian,
Thank you for your review. We are pleased to hear our team was able to assist you with your exemption renewal application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
First Class Service
A very easy to use website.
Helpful hints and tips to get you through every stage and staff at the end of a phone line if you really get stuck.
A rapid response and notifications of every step.
An all round first class service.
5 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Mike,
We appreciate your review. It is great to hear you found our website easy to navigate. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
We live in a time of Tyrants who will…
We live in a time of Tyrants who will do what ever they can to fine you.
Why no toll booths? why no automated payment options. other countries charge toll automatically, but in the great British Islands, how would they fine you if paid at a booth on the day, or charged automatically. No reminders, if you forget fine you... Thugs, earn millions in fines, yet the country is broke, the roads are a joke...
2 de maio de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Talib,
We are sorry to hear about your experience. The toll booths were removed in November 2021 to allow for open road tolling. This has brought many benefits and increased usage of the Tyne Tunnels. We offer a wide variety of methods to pay toll, including automated payment options when using a Pre-Paid Account.
Please find more ways to pay toll via this link https://www.tt2.co.uk/how-do-you-want-to-pay/
The Tyne Tunnels have one of the lowest non-compliance rate in the UK.
TT2 Customer Experience Team
Resposta da Tyne Tunnels
Hi Helen,
We appreciate your review. It is great to hear you found your exemption renewal process prompt.
TT2 Customer Experience Team
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