Application by phone was easy once all required details were assembled. Personal chat with Rory was a great help too. I had difficulty doing this on the PC
A empresa respondeu
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Leia as opiniões dos outros
Full of mercenaries trying to rip you off. I went through the tunnel and forgot to pay, no problem my mistake. I then receive a letter saying I was sent 2 previous letters (I had received nothing) and... Ver mais
A empresa respondeu
Blue badge applaction Excelent service from tyne tunnels Staff always promt reply to emails Thank you once again REGARDS ANN
A empresa respondeu
It’s always a pleasure dealing with Tyne Tunnels , their reply’s are always prompt and pleasant . I renew my Blue Badge permit every year , it’s a straight forward procedure , no hassle whatsoever .,
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Informações de contacto
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Reino Unido
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,5
Excelente
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 81% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Every aspect of the service was first…
Every aspect of the service was first class. Thank you.
22 de abril de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Brian,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Simple to use online application system…
Simple to use online application system , just operator error at my end !
22 de abril de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hello,
Thank you for your review. We are glad to hear you found your exemption application process simple.
TT2 Customer Experience Team
The TT2 advisor was very considerate…
The TT2 advisor was very considerate and helpful with my Blue Badge exemption application, and fully understood my situation.
14 de abril de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Barry,
Thank you for your review. We are pleased to hear our team was able to assist you with your exemption application.
TT2 Customer Experience Team
Very easy to renew Blue Badge
Very easy to renew easy to follow instructions.
17 de abril de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Colin,
Thank you for your review. We are happy to hear you found your exemption renewal application process easy to follow.
TT2 Customer Experience Team
The whole team at TT2 are great
The whole team at TT2 are great. Very helpful and super fast whenever I need to renew my account, and they make the whole process so easy. Keep up the great work guys. Thank you.
17 de abril de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Edward,
We appreciate your review. It is great to hear you found your exemption renewal application process quick and easy. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Easy
Easy, relatively quick process in applying for blue badge exemption.
Thank you
17 de abril de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Jeff,
Thank you for your review. We are glad to hear you found your exemption application process easy. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
1st Class Experience
No fuss, no bother.
The Renewal Notice arrived in very good time.
The online forms was very straightforward.
In the past when I had difficulty with the size of the photos, the people to who I spoke could not have been more helpful.
This time, I managed to get it right
The people who run the system are polite and helpful both online and on the phone.
I am very happy!
17 de abril de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Michael,
Thank you for your review. We are happy to hear you found your exemption renewal application straightforward. Our team is always working hard to provide a polite and helpful service.
TT2 Customer Experience Team
Blue Badge for the tunnel
This great makes a big difference been able to go the tunel with my blue bage
16 de abril de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Indie,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Absolute joke
Absolute joke. I have the app, I top up the app. I had a return journey through, didnt register on the app, so payment was not made. Sending me fines for something out of my control, they wanted this automated system, they want to charge people. Tax payers paid for a tunnel used by a private company to charge tax payers who are doing all the right things. Disgusting.
5 de abril de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi James,
We are sorry to hear about your experience. The Tyne Tunnels are private roads that do not benefit from local authority or Government-funded maintenance, refurbishment or operational support.
The Tunnels require constant maintenance and operation, and as we are a private road, it is vital that tolls continue to be collected to cover the costs for the extensive operation, safety and maintenance of the tunnels.
You can read more about this here: https://www.tt2.co.uk/toll-information/why-pay-a-toll/
If you feel you have wrongfully been issued an Unpaid Toll Charge Notice, you can appeal up to three times using the link below.
https://www.tt2.co.uk/pay-an-unpaid-toll-charge-notice-utcn/appeals-best-practices/
TT2 Customer Experience Team
Very easy to renew my application
Very easy to renew my application, all questions are answered online, making the process simple to check mplete
6 de abril de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hello,
We appreciate your review. It is great to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a simple service.
TT2 Customer Experience Team
Resposta da Tyne Tunnels
Hi Royston,
Thank you for your review. We are pleased to hear you found your exemption application renewal process easy.
TT2 Customer Experience Team
Resposta da Tyne Tunnels
Hi Paul,
We appreciate your review. It is great to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
the renewal procedure
the renewal procedure was straight forward and went without a hitch
10 de abril de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Anne,
Thank you for your review. We are happy to hear you found your exemption renewal application straightforward.
TT2 Customer Experience Team
Excellent response and straight forward…
Excellent response and straight forward understanding from you guys
Thank you for your service
10 de abril de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Peter,
Thank you for your review. We are pleased to hear you found your exemption application process straightforward. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Was very easy to follow insructions…
Was very easy to follow insructions highly reccomend
8 de abril de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Carol,
We appreciate your review. It is great to hear you found your exemption application process easy. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Resposta da Tyne Tunnels
Hi Marilyn,
Thank you for your review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
Prompt and helpful reply.
4 de abril de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Anne,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
It was easy to register.
It was easy to register for a concessionary pass. The request was dealt with and approved efficiently and quickly.
2 de abril de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hello,
Thank you for your review. We are happy to hear you found your exemption application easy to complete. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
Blue badge
Straight forward application only waited about 10 days to receive confirmation .
3 de abril de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi Janet,
We appreciate your review. It is great to hear you found your exemption application process straightforward.
TT2 Customer Experience Team
The application was easy to complete…
The application was easy to complete and confirmation of acceptance was done quickly. Great service.
28 de março de 2026
Opinião espontânea
Resposta da Tyne Tunnels
Hi George,
Thank you for your review. We are pleased to hear you found your exemption application easy to complete. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
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