Having purchased two different TV ottoman beds over the last couple of years, I can honestly say what excellent customer service and support I've received. Especially Rob, who called me straight... Ver mais
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We bought the Hampton Bed, and wow the quality is amazing! Although we had a few issues with our delivery, this shouldn’t reflect on the company because it wasn’t their fault! The customer service has... Ver mais
Highly recommed tv beds. Family run business that actually care 💯. Brilliant quality beds cant fault them. Would definitely order from here again
A empresa respondeu
Over the moon with my bed such good quality an rally lovely people help any way Thay can would definitely recommend them to friends an family
Informações sobre a empresa
Escrito pela empresa
Buy from the UK’s Original TV Bed Company – with 0% Finance Available Discover the largest selection of luxury TV beds in the UK at unbeatable prices. Enjoy free delivery, with professional installation and next-day options available. Upgrade your sleep and entertainment experience with our exclusive TruSound™ audio technology, premium mattresses from Nest & Sealy, and bundle options featuring the latest 4K TVs. As the UK’s biggest stockist of TV beds, we guarantee comfort, quality and exceptional value — so you can relax and enjoy the perfect night’s sleep.
Escrito pela empresa
Informações de contacto
18 Winchester Rd, WA11 9XQ, Haydock, Reino Unido
- 01942 718471
- sales@tvbed.co.uk
- www.tvbed.co.uk
4,6
Excelente
1 mil opiniões
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Great service
I purchased my TV bed over a year ago and needed some support with the sound system. Rob got in touch and was fantastic — patient, helpful, and knowledgeable. He talked me through everything and resolved the issue over the phone. Thank you, Rob. Outstanding service. I’d highly recommend this company; we absolutely love our TV bed.
2 de fevereiro de 2026
Opinião espontânea
Resposta da TV Bed
Thank you for your review. We’re delighted to hear that we was able to help you with the sound system and get everything sorted. Providing support even long after purchase is something we take pride in.
Thank you again for the recommendation, and we’re so pleased you continue to love your TV bed!
Amazing experience .
Amazing experience .
Thanks the amazing customer service . My bed is perfect 👌, my bed quality is 2nd to none. Thanks for excellent communication even after warranty duration with my TV bed
2 de fevereiro de 2026
Opinião espontânea
Resposta da TV Bed
Thank you for your review. We’re delighted to hear you had an amazing experience and that you’re so happy with the quality of your bed. It’s especially lovely to know our customer service and communication stood out, even after the warranty period.
Thank you again for your support and for choosing us!
A lovely family run company
A lovely family run company! We have just purchased our 2nd tv bed and a matress! Super friendly, nothing is too much trouble... highly recommended! A+++++!!!
30 de novembro de 2025
Resposta da TV Bed
Thank you for your review. We’re absolutely delighted to hear you’ve chosen us again for your second TV bed and mattress. As a family-run business, it’s lovely to know our friendly, helpful approach made a difference and that nothing felt like too much trouble.
Thank you for the recommendation and the A+++++ rating, we truly appreciate your support!
Tv beds is a family run business that…
Tv beds is a family run business that gives a better friendly service than the big name stores, but with a professional buying service. Delivery was prompt and you even get a customer service call after you have received the bed to make sure your satisfied with your purchase.
Would highly recommend tv beds.
24 de dezembro de 2025
Opinião espontânea
Resposta da TV Bed
Thank you for taking the time to leave your review. As a family-run business, providing friendly, personal service alongside a professional buying experience is exactly what we aim for, so it’s great to hear that this came across. We’re also pleased everything went smoothly with delivery and that our follow-up call was helpful.
Thank you for the recommendation and for choosing us, we truly appreciate your support.
Great experience
I have recently purchased a bed with TV beds. The whole experience has been really simple and the bed is such a good quality. The bed is as described and operates smoothly. The customer service team rang today to check in and they were so helpful and genuine. Will be using them again in the future should I need another bed.
30 de janeiro de 2026
Opinião espontânea
Resposta da TV Bed
Thank you for your review. We’re delighted to hear that your experience was simple from start to finish and that you’re happy with the quality of the bed and how smoothly it operates. It’s also great to know our customer service team made a positive impression when they checked in.
Thank you again for your kind words and for choosing us. We’d be more than happy to help you again in the future if you ever need another bed.
Lovely experience with them and love my…
Lovely experience with them and love my whole bed appreciate it very much thank you
19 de dezembro de 2025
Opinião espontânea
Resposta da TV Bed
Thank you for your review. We’re really glad to hear you had a great experience and that you love your bed.
Enjoy, and thank you again for choosing us.
Bed was delivered quickly
Bed was delivered quickly, very easy to assemble and have had 0 faults
Delivery guys were very polite and helpful :)
19 de dezembro de 2025
Opinião espontânea
Resposta da TV Bed
Thank you for your review. We’re really pleased to hear that your bed was delivered quickly, easy to assemble, and fault-free. It’s also great to know the delivery team were polite and helpful.
Thanks again for choosing us, and we hope you enjoy your bed for many years to come!
Bed smells of fish and poor response from company
Purchased a TV bed 3 months ago and since buying it, my daughter’s room has had a strong fishy smell. Was told to air the bed which I have done continuously and tried using fabric sprays but the smell has not cleared.
Contacted the company who agreed to send out someone, whose report says it’s the material and should subside, but doesn’t seem to be clearing.
Was then told that as it’s the material I am to continue to air the room and spray. We are in the winter and it’s my daughter’s bed so it’s unreasonable to continuously air and to have her bed either smell like fish or perfume.
Whilst the bed itself is nice, the service provided is poor and the communication also.
I will be taking it to the ombudsman’s as I am at a loss and cannot allow my daughter to sleep in a room smelling of fish with no certain outcome.
The website did not say that there may be a chance the bed will come smelling of fish due to materials and that I would be required to air!
28 de janeiro de 2026
Opinião espontânea
Resposta da TV Bed
Thank you for your review. We’re very sorry to hear about your experience and understand how concerning this must be, especially when it involves your daughter’s bedroom.
To ensure the issue was properly assessed, we arranged for an independent technician to visit and inspect the bed. Following their inspection, they confirmed that the smell identified is consistent with the materials commonly used in TV bed frames, specifically MDF. While we appreciate that the smell has been described as “fishy,” the technician noted it is more accurately associated with a natural wood or “burnt wood” odour, which can sometimes be present in new furniture.
The technician concluded that the smell is inherent to the materials used and not the result of a fault or defect with the bed. Importantly, in cases where this type of odour is present, it almost always dissipates naturally over time, as the materials fully cure and ventilate.
Based on this professional assessment, the advice given was to allow additional time for the odour to subside, alongside continued ventilation. We appreciate that this can be frustrating, particularly during the winter months, and regret that this has impacted your enjoyment of the product.
Please be assured that your concerns have been taken seriously throughout, and we acted in good faith by commissioning an independent inspection rather than relying solely on an internal assessment.
Thank you again for your feedback.
Very impressed with the quality of my…
Very impressed with the quality of my daughter’s TV bed. Delivery was smooth and had updates through the delivery process. Would definitely be using this company again in the future.
8 de janeiro de 2026
Opinião espontânea
Resposta da TV Bed
Thank you for taking the time to leave your review. We’re delighted to hear you were impressed with the quality and delivery experience, and we look forward to welcoming you back in the future.
Order accepted and dispatched then…
Order accepted and dispatched then delivered in no time, instructions where a little tough but got there in the end
13 de dezembro de 2025
Resposta da TV Bed
Thank you for your review, we really appreciate it.
We’re delighted to hear your order was accepted, dispatched, and delivered so quickly. Thanks as well for the feedback on the instructions, we’re glad you got there in the end, and we’ll take this on board as we continue improving them.
If you ever need any help or have any questions, please don’t hesitate to get in touch. Enjoy your new bed!
Small double Tv bed
I decided that id buy my daughter a TV bed. Each time I searched online TVbed kept coming up in the search. I really liked their beds but was hesitant to buy a bed without being able to view it. Unfortunately their showroom is far from where i live, however, I decided to take the plunge. I liked that they had a small double bed as I felt that my 8 year old would soon outgrow a single bed but would have more long lasting use with a small double.
I requested for the bed to come on the weekend (saturday) due to working throughout the week. Happily this was adhered to and the bed came on the Saturday.
I decided against paying the £100 fitting fee with the plan to have family members come and put it together. However, me being inpatient, I decided to do it myself even though it's a two person job. Once I got everything out of the box, I questioned whether I could do it myself as a single female. However everything was labelled and numbered so I knew exactly what went with each part and the instructions were supper easy to follow with pictures of the bed components and what fitted with what and which screws to use. Im proud to say that I completely fitted the bed by myself!!
The bed also came with a free gift which I chose a cuddle cushion. Sadly this didnt come with the bed on delivery. I contacted the company and on their records it stated that the package was lost and they didnt have anymore in stock. The gentleman on the phone said he could send me some bed lights as an alternative and a few days later they arrived. I thought this was a nice thing to do considering that the cuddle cushion was a free item anyway.
My daughter absolutely loves the bed and im glad I took a chance on this company. Im planning to renovate my spare room so I'll be looking to buy another tv bed from this company but as a single bed.
All in all, great company, fantastic customer service and a beautiful electric Tv bed. I would happily (and I intend to) buy another bed again.
23 de novembro de 2025
Resposta da TV Bed
Thank you for taking the time to leave such a detailed review.
We completely understand the hesitation of ordering without seeing the bed in person, so we’re really pleased you decided to take the plunge and that the small double was the perfect choice for your daughter to grow into.
It’s great to hear we were able to deliver on the Saturday as requested, and we have to say… fitting it completely yourself is seriously impressive! We’re glad everything being labelled and the step-by-step instructions made it straightforward.
Most importantly, we’re delighted your daughter loves her new TV bed, that’s exactly what we hope for.
Thanks again for your recommendation and for your trust in us. If you ever need anything at all, we’re always here to help.
Great company to deal with…
Great communication with the company from start to finish. Delivery was great they actually took it to the bedroom which saved us trying to get it upstairs. Boxes were well labelled and instructions were straight forward apart from two screw holes that didn't seem to align with bolt properly but we got there. On reflection I would pay next time for them to assemble.
Bed looks great and the ottoman storage is spacious. Very happy with the bed and the company.
20 de novembro de 2025
Resposta da TV Bed
Thank you for taking the time to leave your review. We’re delighted to hear communication was great from start to finish and that delivery went smoothly.
Thank you for mentioning the two screw holes that didn’t align perfectly, we’re sorry about that, but we’re glad you managed to get it sorted in the end. If you’re able to share which part/step it related to (or a quick photo), we can feed this back to our team to help improve it going forward.
Most importantly, we’re thrilled you’re happy with how the bed looks and that the ottoman storage is proving spacious. Enjoy your new bed, and if you ever need anything at all, just let us know.
Great product one problem no one told…
Great product one problem no one told us when we bought it you don't get a mattress with the bed so it cost us 250 extra on top
20 de novembro de 2025
5 star service
Easy to order. Great communication and delivered perfectly on time. Bed is great quality and easy to put together. Great service!
7 de janeiro de 2026
Opinião espontânea
Resposta da TV Bed
Thank you for your review. We’re delighted to hear ordering was easy, communication was clear, and everything arrived right on time. It’s great to know you’re happy with the quality of the bed and that it was straightforward to assemble too.
Thanks again for choosing us, and if you ever need anything in the future, we’re always here to help.
2nd bed I have purchased from them and…
2nd bed I have purchased from them and same quality. Our original bed is 10 years old and looks and works the same as the day it was delivered.
Our 2nd order wasn’t smooth sailing as last bed and part was missing. TVbed done great at finding us alternative bed which was actually more expensive, but they honored the price we paid for original bed. Great customer service.
I wouldn’t buy a Tvbed from anyone else now, I see a lot online with mixed reviews, but Tvbed is 5* deserving
3 de dezembro de 2025
Opinião espontânea
Resposta da TV Bed
Thank you for your review. It means a lot to hear your original bed is still looking and working like new after 10 years.
We’re also really grateful for your patience with the second order. We’re sorry it wasn’t as smooth as your first experience, but we’re pleased we were able to put things right quickly by arranging an alternative bed and honouring the original price.
Thanks again for the recommendation and for your trust in us. If you ever need anything in the future, we’re always here to help.
Everything excellent
I bought a tvbed off these guys 3 years ago and forgot to review.
Really happy with the bed.....It is really good quality and going well after 3 years and it was good service when I bought it.
Perfect
30 de janeiro de 2025
Opinião espontânea
Resposta da TV Bed
Thank you for coming back to leave a review. We’re so pleased to hear the bed is still going strong and that you were happy with the quality and service.
Thanks again, and if you ever need any help in the future, just let us know.
Absolutely love this TV bed
Absolutely love this TV bed! It looks great, is comfortable, and adds a real touch of luxury to the bedroom. The TV lift mechanism works smoothly and quietly, making it feel really high-end and easy to use and the side lights add a perfect touch. The bed itself is sturdy and well-built, with great support for a comfortable night’s sleep. It’s perfect for relaxing, watching movies, or unwinding at the end of the day without cluttering the room. Assembly was straightforward, and the overall quality exceeded my expectations. I’d highly recommend this TV bed to anyone looking to upgrade their bedroom experience.
19 de janeiro de 2026
Opinião espontânea
Resposta da TV Bed
Thank you for your review. We’re delighted to hear you’re loving your TV bed and that the lift mechanism, side lights, and overall comfort have exceeded your expectations.
Thanks again, and enjoy many more cosy movie nights!
Excellent service and delivery
Excellent service and delivery. The bed is great perfect for my son.
4 de dezembro de 2025
Opinião espontânea
Resposta da TV Bed
Thank you for your review! We’re really pleased to hear you were happy with the service and delivery, and that the bed is perfect for your son.
Thanks again for choosing us!
Really pleased with our tv bed
Really pleased with our tv bed. Colour is perfect. Quick delivery. Would definitely recommend.
2 de dezembro de 2025
Opinião espontânea
Resposta da TV Bed
Thank you for your review! We’re so pleased to hear you’re happy with your TV bed and that the colour is perfect.
Great to know delivery was quick too. Thanks again for recommending us.
Great offer for alpha tv bed on their website, don't miss out! 🎉
Tvbeds are legends in prices and service!
I bought the alpha manual lift tv bed and it was worth it. I don't leave my room as much now but these sacrifices have to be made for comfort and entertainment. Everything from purchasing to the second delivery was spot on. I had an issue with the tv, with it arriving broken and after getting in contact with their customer service team (very lovely people) it was resolved quickly and a replacement sent out quite literally the next day. So would I recommend them to everyone? 100% 👍🏼
5 de dezembro de 2025
Opinião espontânea
Resposta da TV Bed
Thank you for your review! We’re thrilled to hear you’re loving your Alpha manual lift TV bed, comfort and entertainment is a pretty good trade-off :)
We’re really sorry the TV arrived broken, but we’re glad our customer service team got it sorted quickly and that the replacement reached you the very next day.
Thanks again for recommending us and enjoy your new bed!
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