Never use them, you hear nothing from them, does anyone know how to claim ? they must have insurance, they refused to pay me, they then sent me an invoice to pay them, for the return my clothes ,but... Ver mais
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Fantastic company if you want to clear out designer items that are in excellent condition. If you follow their guide they send, it's pretty simple and stress free. No haggling at Carboot sales or the... Ver mais
A empresa respondeu
I have received a couple of payouts without any hassle, however haven’t received the Sales report for September. I have emailed numerous times with no response. I am due a small payout and have had... Ver mais
Absolutely awful!! Their customer service is nonexistent, I have been chasing my payouts for months and still no luck!! Also it's absolutely ridiculous how much money they take off you and after getti... Ver mais
A empresa respondeu
2,0
Mau
106 opiniões
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Excellent service - highly recommended
I have purchased clothes from Twicely on several occasions and have been delighted with everything I've ordered. My most recent purchase was a jacket which arrived very quickly and was in immaculate condition - in fact it looked brand new.
I have contacted customer services on several occasions and have found them to be very friendly and helpful, nothing is too much trouble.
I've recommended the company to friends and will certainly be back soon to make more purchases.
11 de outubro de 2016
Opinião espontânea
Fantastic from start to finish ! Where have you been all my life !
I had a wardrobe full of unwanted clothes, some worn, some waiting to be worn, some I was never going to wear. I didn't know what to do with them. I rang Twicely and a very helpful gentleman talked me through exactly what I could send, which brands etc and what to expect payment and time wise.
I requested a Twicely bag which came very quickly and deposited said clothes. I dropped it at my local collect + store and that was it.
In a matter of weeks I had a very reasonable payment deposited into my PayPal account.
It was so simple, I'm just gutted about all the clothes I have either thrown or given away in the past.
I don't have the time or the inclination to sell them myself on auction sites, so this is just perfect.
Absolutely brilliant service from start to finish. Lovely, helpful staff and quick payment.
Their site has some beautiful clothes too so I might be spending some of my earnings on some lovely new clothes!
What's not to love X Thanks Twicely x
11 de outubro de 2016
Opinião espontânea
Resposta da Twicely
Hi Lynne, delighted that you had such a fab experience with Twicely. Thank you for taking the time out to leave such a lovely review, hugely appreciated, thank you, Twicely.
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