TW Wholesale Opiniões 

368
TrustScore: 1.5 em 5

1,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I ordered the dentures and I received 2 strips about in inch and half long nothing like the advertisement oh and a tube of denture cement for $ 39.99 if I didn't have to give a 1 star I don't its0... Ver mais

Classificada 1 em 5 estrelas

Made mistake! Ordered tools, forgot to send part of it, blame the couriers, finally sent the rest 5 days and 12 phone calls later, never call me back, left me calling and begging for delivery/t... Ver mais

Classificada 1 em 5 estrelas

Sent me a bent spatula, not even fitted in the shaft. Took 2 weeks to send out a new one. Supposed to get it one day, never arrived, waited waited waited and then was told it was in locker I'd specifi... Ver mais

Classificada 1 em 5 estrelas

No communication from this company and when i rang they said they had 2 computer systems running and were having issues. They then said they would email me so i could keep in contact directly to perso... Ver mais

Informações sobre a empresa

  1. Loja de ferramentas
  2. Loja de Iluminação
  3. Loja de tintas
  4. Canalizador
  5. Loja de roupas de segurança e de trabalho
  6. Loja de equipamento de segurança

Escrito pela empresa

TW Wholesale is a hand and power tools specialist, supplying both trade and DIY customers with top quality power tools, hand tools and other building supplies. Each of our products has been expertly chosen to cater to every job in every trade. Our aim is to supply the right products at the right price backed up with excellent service both in-store and online. That’s whether you need electrical supplies, plumbing supplies, gardening tools, decorating tools, apprentice tool kits or more.


Informações de contacto

1,6

Muito mau

TrustScore: 1.5 em 5

368 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,6

Todas as opiniões

(368)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

False advertising

I ordered the dentures and I received 2 strips about in inch and half long nothing like the advertisement oh and a tube of denture cement for $ 39.99 if I didn't have to give a 1 star I don't its0 don't buy

6 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Paid for an item on PayPal

Paid for an item on PayPal, PayPal took the money out of my account. No mention when I was processing the order did it state there was a £61 delivery charge. I will now have to try and contact PayPal to get my money back as I did not agree to pay this delivery charge!

22 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID

Sent me a bent spatula, not even fitted in the shaft. Took 2 weeks to send out a new one. Supposed to get it one day, never arrived, waited waited waited and then was told it was in locker I'd specified, but had no notification from EVRI (equally hopeless)... Then when I accepted it'd come that day they claimed it was being sent back for the refund costing me even more money as need the tool to do jobs. Disgusting exierurnxe agd sage to say I'll be using profile store or gypsum tools from now on. AVOID

13 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible customer service

Bought a couple of items and received them ok , had an issue with 1 item and I emailed and rang numerous times and all I kept being told was my name's in the board we won't forget but they seemed to have forgotten about me and I had to go direct to the company who actually supplies them with the tools to sell on as a trustworthy and credible company. It's a shame they do not help there customers who keep them in business.

29 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered some Fiskars utility knife…

Ordered some Fiskars utility knife blades which are becoming difficult to source. The delivery company got everything wrong and then were disingenuous about it. T W Wholesale sorted the problem out very quickly and the blades arrived the day after I contacted them.
All in all I have no complaints about this supplier and would recommend them.

29 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered incorrectly online Saturday …

I ordered incorrectly online Saturday night and so called them and spoke to Daryl Monday who was beyond helpful. I have no idea why this company hasn’t got 5stars. He corrected my ordered emailed confirmation and my order arrived today (Tuesday) all correct 24hrs later! I will definitely be a returning customer can’t fault this for excellent customer service - thanks

21 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

No idea who they are

No idea who they are but they just emailed me about a new shovel they have. I don't really like unsolicited mail so I thought I'd let them know how I feel by leaving a review.

13 de julho de 2023
Opinião espontânea
logótipo da TW Wholesale

Resposta da TW Wholesale

Good afternoon Lloyd,

Your email address appears in our list due to a purchase that you made with us in 2021. This is why you received the email about Scoop-T-All.

I have removed your email address now so you will no longer get updates about the company. Apologies for any inconvenience which may have been caused.

Kind regards,

TW Wholesale

Classificada 4 em 5 estrelas

quick ordering and dispatch

would have given 5 stars but as they use the waste of time firm dxexpress as couriers who have yet again failed to deliver even though TW dispatched within one day of ordering could only give four stars.
Be advised you will lose customers if you continue to use those clowns

15 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Good old-fashioned service!

I ordered a Makita hedge trimmer on Wednesday afternoon and it arrived on Friday morning. Given that this is on the run up to Christmas and the weather is poor, I rate this as exceptional service. TW Wholesale even provided me with a proper invoice.
Well done also to DX Express (who I hadn't previously heard of) for the logistics!

16 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service.

My email enquiry regarding an item purchased from them was dealt with immediately and successfully. Very impressed, this sort of response is rare nowadays. A company to recommend.
My enquiry was dealt with by Daryl.

13 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely shocking experience buying…

Absolutely shocking experience buying from them. Sent me Sika Fast Fix which was going out of date. They refused to acknowledge that they should have listed it as such on their website and have said I will have to pay for return postage which, due to the weight will be £50. I have have to get trading standards involved who have confirmed they should have listed it on their site. It was the first time I bought from them, and I wouldn't recommend it to anyone. They're cheap for a reason!

21 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic range, great prices, great staff

Fantastic range of anything that you could wish for and excellent prices. Service at the counter superb (James & others). Great service from the Marketing Dept (Ben).
A highly recommended and professional outfit.

7 de março de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered an item to be delivered within…

Ordered an item to be delivered within 2 days. Never received , complained and got no explanation . Will not use again and I find it quite disturbing how a business can run like this and not put customer satisfaction first. Disappointing

19 de novembro de 2021
Opinião espontânea
Classificada 2 em 5 estrelas

Poor customer service

Poor customer service; emailed, filled in their online web contact form and no reply. Was trying to find out when to expect delivery of the item. Got an email acknowledgment they'd got the order and a paid, but no delivery information. Goods arrived barely in time.

17 de novembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Awful communication

Awful communication. Paid for next day delivery with tracking information. No tracking information received whatsoever and when called customer service was told the person responsible for tracking information was on holiday. Ridiculous.

23 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Very good customer service from Daryl

I found their customer service excellent. Unfortunately my item never arrived but that was the courier's fault (DX). Daryl was very helpful and cancelled my order, refunding my payment immediately. Hopefully in view of the terrible reviews of DX, they will use a different courier in future.

22 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Glad I didn't listen to the reviews

Glad I didn't listen to the reviews. I have ordered a few times in the last month from this company and on both occasions got the items cheaper than anywhere else and despite selecting the free delivery service received both order the next day. Slick experience on both occasions, take the poor reviews with a pinch of salt, maybe they were dealing with supply chain issues like EVERYONE else over the last 1-2 years!

25 de agosto de 2021
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais