One of the best experiences of professionalism and reliability our company has experienced. We highly recommend. In a day and age of being let down, fobbed off and chasing suppliers, Tynechem r... Ver mais
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Leia as opiniões dos outros
Tynechem is a trusted supplier in the specialist packaging and healthcare industry. We've been using them for several years and they just get better - with bigger ranges, excellent product quality, gr... Ver mais
A empresa respondeu
I’d been wondering about buying an outdoor heater for a while but environmental concerns had put me off. In a flash of inspiration I realised I needed hot water bottles for all our guests and picked u... Ver mais
A empresa respondeu
Recently placed an order for hair and beauty products for my store. Communication with the guys at Tynechem was fantastic. Everything was smooth sailing and the product quality is as good as anything... Ver mais
A empresa respondeu
Informações sobre a empresa
- Grossista de produtos farmacêuticos
- também em
- Empresa farmacêutica
- Grossista
- Loja de produtos para cabelo
Escrito pela empresa
Tynechem Sundries is a family run business, which was established in 1978 and is situated in the North East of England. We pride ourselves in providing a reliable sales of Sundries, Health & Beauty, Baby, Gift products and also quality pharmaceutical packaging such as the Ecopack, Uno-pac and Medo-pac bottles. We supply to Pharmacies, Medical & NHS Centres and Wholesalers throughout the United Kingdom and Ireland. We strive to be a 'breath of fresh air' within our market place and intend to be the easiest and preferred company to buy from, offering more choice and a close working relationship with our clients.
Informações de contacto
Afon House, Worthing Road, RH12 1TL, Horsham, Reino Unido
- 0800 389 3597
- info@arelle.com
- www.tynechem.com
4,2
Bom
87 opiniões
Sem histórico recente de solicitação de opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A Trusted Supplier
Tynechem is a trusted supplier in the specialist packaging and healthcare industry. We've been using them for several years and they just get better - with bigger ranges, excellent product quality, great people to speak with, and I've always been able to cut my costs too on better quality products! It's also so nice to use you guys as you make us feel part of the Tynechem family too!
24 de maio de 2021
Opinião espontânea
Resposta da Tynechem Sundries
Thank you very much for your kind words we are so pleased after many years you have had a great experience with us as well as cutting your costs! We are looking forward to doing more business with you soon! The Tynechem Team.
Ordered way past the cut off point and…
Ordered way past the cut off point and still received my order the next day. Thank You !
24 de maio de 2021
Opinião espontânea
Resposta da Tynechem Sundries
Hello Bob, we are so pleased you had a good experience with Tynechem! Thank you very much for your positive feedback and we look forward to doing more business with you soon! The Tynechem Team.
Excellent service and prices
Excellent service and prices. Always good to deal with.
21 de maio de 2021
Opinião espontânea
Resposta da Tynechem Sundries
Hi Eddie, thank you so much for your kind words we really appreciate it and we look forward to doing more business with you soon! The Tynechem Team.
Tynechem's website is like
Tynechem's website is like
one stop shop for our pharmacy group. Amazing products and service.
19 de maio de 2021
Opinião espontânea
Resposta da Tynechem Sundries
Hello Ahad, thank you very much for your kind words, we look forward to doing more business with you soon! The Tynechem Team.
Fast and friendly
Very helpful and friendly staff always providing a speedy service.
19 de maio de 2021
Opinião espontânea
Resposta da Tynechem Sundries
Hello Ansar, we are so happy that you have had a good experience with us and we thank you a lot for your kind feedback! We look forward to doing more business with you soon! The Tynechem Team.
Resposta da Tynechem Sundries
Hello Mo, thank you so much for your positive feedback we really appreciate this and look forward to doing more business with you soon! The Tynechem Team.
Great Company
Great Company! Very helpful and reliable. Will be ordering again!
19 de maio de 2021
Opinião espontânea
Resposta da Tynechem Sundries
Hello Stuart, thank you very much for your positive feedback we appreciate it a lot! We look forward to your next order! The Tynechem Team.
I’d been wondering about buying an…
I’d been wondering about buying an outdoor heater for a while but environmental concerns had put me off. In a flash of inspiration I realised I needed hot water bottles for all our guests and picked up a load from Tynechem . Quirky and fun, practical and up to safety standards – just what we need for cosy outdoor entertaining during Covid.
19 de maio de 2021
Opinião espontânea
Resposta da Tynechem Sundries
Hello Aamir, thank you very much for your feedback we appreciate it a lot. We think the hot water bottles are a great idea! We look forward to more business with you soon, The Tynechem Team.
Great company
Recently placed an order for hair and beauty products for my store. Communication with the guys at Tynechem was fantastic. Everything was smooth sailing and the product quality is as good as anything we’ve previously used. A really good company to deal with. Would definitely recommend.
19 de maio de 2021
Opinião espontânea
Resposta da Tynechem Sundries
Hello Gagan, we are delighted that you have had a good experience with Tynechem! Thank you so much for your kind words it is much appreciated. We look forward to doing more business with you soon! The Tynechem Team.
100% Genuine
100% Genuine
Great products, great prices even better Customer service.
Definitely recommend
19 de maio de 2021
Opinião espontânea
Resposta da Tynechem Sundries
Hello Adil, thank you very much for your great feedback, we are so pleased you have had a good experience with us and we look forward to doing more business with you soon! The Tynechem Team.
BEST PHARMACY SUPPLIER
One of the best when in comes to Pharmacy supplies. Been dealing with them for 30 years now without any issues....
29 de abril de 2021
Opinião espontânea
Resposta da Tynechem Sundries
Hi Sameer, thank you for your kind words we really appreciate it! We look forward to doing more business with you soon! The Tynechem Team.
Great Customer service
Never had any issues. Great customer service and speedy delivery. We even get the odd free pen, pad and sweeties :-)
27 de abril de 2021
Opinião espontânea
Resposta da Tynechem Sundries
Hi Jackie, thank you so much for your kind feedback, we appreciate it greatly and look forward to doing more business with you soon! The Tynechem Team
Great service but need to respond to customer queries
As a pharmacy owner, I have used Tynechem twice now and I intend to keep doing so.
Both times, the orders arrived on time.
The only issue I had with them (the reason for 4 stars) was when I had issues with my account, no one got back to me after contacting them via the webform or email.
I understand the pandemic did put a lot of pressure on businesses, especially those in the food and medical industry, I still expected some response after 3 days. But when no response, I had to register a new account.
Overall, great service but need to respond to customer queries, even if takes a bit longer than usual.
Thank you for the gifts that came with my order ( smart pad, super pen and simpkins mixed fruit drops).
14 de abril de 2021
Opinião espontânea
Resposta da Tynechem Sundries
Hello Temi, thank you for your feedback we appreciate very much. We are sorry about the delay in the response that you received and we will be taking this feedback into account in the future. We hope you enjoy your gifts and we look forward to doing more business with you soon! The Tynechem Team.
Appalling customer service
I placed an order online although there was no indication to whether the item was in stock or not - an indication of poor business systems.
I did not receive a confirmation of order email - an indication of poor business systems.
Four days after I placed my order, I emailed Tynechem Sundries to ask if my order had been received and I received a reply stating the item I ordered wasn’t in stock and suggesting an alternative item - an indication of poor customer service (why did they wait until I emailed them?).
I replied stating the alternative item was not suitable, to cancel my order and not to take payment for the item (the payment hadn’t been taken at this time).
Tynechem Sundries did not reply to my email - an indication of poor customer service.
My payment was taken from my account - an indication of poor business systems.
I sent a second email asking for my payment to be refunded and Tynechem Sundries have not replied - an indication of poor customer service.
Tynechem Sundries have my money and it looks like they want to keep it!
18 de fevereiro de 2021
Opinião espontânea
Resposta da Tynechem Sundries
Dear Mr Cameron, it is very unfortunate to read through your review we have had a look and we can see emails sent to you from sales@tynechem.co.uk - you are fully refunded as the substitute colour wasn't suitable for you. If you have any further queries please call us on 0191 224 3685. Its our deepest apologies that we were out of stock of the colour you were after. The Tynechem Team.
Ordered 10 days ago rip off took my…
Ordered 10 days ago rip off took my money no goods. Nothing shown in order history. No response to my emails or phone calls. Dont use them
16 de janeiro de 2021
Opinião espontânea
Resposta da Tynechem Sundries
Hello Caroline, we are very sorry to hear this. We have just looked up your order and can see that you have received your goods. We apologise for any delays and inconvenience. If you would like to give us an email at enquires@tynechem.com we will sort through any further issues you may be having and any questions you desire to be answered. The Tynechem Team.
excellent service and delivered in 24…
excellent service and delivered in 24 hours
2 de outubro de 2020
Opinião espontânea
Couldn't have been more helpful
Couldn't have been more helpful. My recent order was delayed a little due to Covid19 but they were most helpful and responsive on the phone. I've had multiple orders as they are completely priced. There's no extra delivery charges either when you're order is over £50
29 de setembro de 2020
Opinião espontânea
Resposta da Tynechem Sundries
Thank you very much for your fantastic feedback! We are so pleased you are happy with your experience with Tynechem! Kind Regards The Tynechem Team.
I ordered over a week ago but no order…rip off
I ordered over a week ago but no order history. Quick enough to take my money, have emailed them twice and with a copy of my PayPal payment. Blooming awful, don't use this company
29 de setembro de 2020
Opinião espontânea
Resposta da Tynechem Sundries
Hello Joan, we are very sorry to hear about this! Unfortunately at the moment our website is under maintenance and it has come to our attention that our old website is not pulling through our orders correctly. Could we ask you to email sales@tynechem.co.uk and give us your full name and order number so we can get this sorted for you as soon as possible. Our deepest apologies for the inconvenience. The Tynechem Team.
Still waiting for my order since 2nd June!
Ordered items on 2nd June. Paid by Paypal, but no customer order generated. Items never received after countless phone call and emails. Will try to recover money via Paypal.
26 de agosto de 2020
Opinião espontânea
Resposta da Tynechem Sundries
Hi Tracey, we are very sorry to hear about this! Unfortunately at the moment our website is under maintenance and it has come to our attention that our old website is not pulling through our orders correctly. If you would like to give us an email at enquires@tynechem.com we will sort through any further issues you may be having and any questions you desire to be answered. Our deepest apologies for the inconvenience.
Avoid - they will take your money and lie to you
Avoid! Have spoken with them 5 times in a month and every time was promised delivery but nothing. Eventually I suggested getting my money back from PayPal and was told to do that. Let's see how that goes
24 de agosto de 2020
Opinião espontânea
Resposta da Tynechem Sundries
Hi Paul, we are very sorry to hear about this! Unfortunately at the moment our website is under maintenance and it has come to our attention that our old website is not pulling through our orders correctly. If you would like to give us an email at enquires@tynechem.com we will sort through any further issues you may be having and any questions you desire to be answered. Our deepest apologies for the inconvenience.
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