Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

hassle free platform, everything is easy to move around and each step of the process give you info on what services who are enquiring about. Reminder emails, welcome emails , support eamials, et... Ver mais

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ We recently had an outstanding customer experience with Uhost Africa. Their team provided fast replies and took instant action to rectify any problems we encountered. The level of support and... Ver mais

Classificada 1 em 5 estrelas

Worst service I've had. Poor feed back. Incomplete feedback. Lack of understanding of the problem. Tickets get closed and no feedback, when you check and the work has not been done. Paid for a service... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

EXCELLENT service. They respond to your enquiries really fast and walk you through the entire process of whatever service you need. Very professional. 5 stars from me.

A empresa respondeu

Informações sobre a empresa

  1. Empresa de hospedagem na Web
  2. Agência de consultoria de negócios e TI
  3. SEO
  4. Empresa de software
  5. Website Designer

Escrito pela empresa

uHostAfrica stands as a premier web solutions provider, offering dependable, cost-effective, and top-tier services. Our cutting-edge hosting technologies power our platform, complemented by 24/7/365 exceptional customer support. Our unwavering commitment is to consistently deliver the utmost in service excellence. While we continuously strive to ensure that each customer's experience with us is exceptional, we acknowledge that, on occasion, we may not fully meet your expectations. If you have encountered a less-than-satisfactory experience, please don't hesitate to contact us at complaints@uhostafrica.com. This will provide us with an opportunity to understand what may have gone wrong and take the necessary steps to make it right. We kindly request that you consider resorting to review sites only after internal complaints procedures have been exhausted, as we are dedicated to prioritising your satisfaction.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

59 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Exceptional DNS Resolution Service - 5 Stars!

I recently encountered a critical DNS record error for my customer's website, and I cannot express enough gratitude for the outstanding support provided by UHost Africa. Their swift and efficient resolution of the issue deserves nothing less than a 5-star rating.

From the moment I reached out to their support team, I was impressed by their responsiveness and commitment to resolving the issue promptly. The support staff at UHost Africa demonstrated a high level of expertise and technical proficiency. They not only identified the root cause of the DNS record error but also implemented a solution in the shortest time imaginable.

What sets UHost Africa apart is their dedication to customer satisfaction. They didn't just fix the problem; they communicated transparently throughout the process, keeping me informed about the steps they were taking to resolve the issue. This level of transparency instilled confidence in their abilities and made the entire experience stress-free.

In addition to their technical prowess, UHost Africa exhibited exceptional customer service skills. The support team was courteous, patient, and willing to go the extra mile to ensure that the resolution was seamless and met my expectations.

If you're in search of a hosting provider that not only boasts technical proficiency but also excels in customer support, look no further than UHost Africa. My experience with them has been nothing short of exceptional, and I wholeheartedly recommend their services to anyone in need of reliable and efficient web hosting support. Five stars well-deserved!

3 de fevereiro de 2024
Classificada 1 em 5 estrelas

Closed ticket without help

We were failing to login to Cpanel on our client's domain. We still are. A ticket was opened to reset the password. We were told that the request should come from the domain owner. The owner was copied in the email and he confirmed that he owned the domain. He was ignored and the ticket was closed. We are still failing to login to CPanel.

11 de outubro de 2021
logótipo da uHostAfrica

Resposta da uHostAfrica

Hi Peniel,

Thank you for your feedback. We are sorry to hear you are not entirely satisfied by our service. If you could kindly get back to me via support and will sort the issue out for you.

Classificada 5 em 5 estrelas

EASY AS 1...2...3....

hassle free platform, everything is easy to move around and each step of the process give you info on what services who are enquiring about.

Reminder emails, welcome emails , support eamials, etc..... i recommed everyone to use this platform.

YOU WONT REGRET THE CHOICE!!!!

23 de fevereiro de 2021
Classificada 4 em 5 estrelas

Fast service

Fast service. Please fix up things like the UI so that it looks more professional. All the basics covered though.

Good Job.

27 de abril de 2020
Opinião espontânea

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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