Great amount of product and always tries to prioritise it to locals that play! Lots of fun events and listens to the feedback given to players. Also really nice staff! :)
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Leia as opiniões dos outros
Ordered several times with amazing service. With my latest order, due to some supplier issues that affected pretty much every UK Cardfight!! Vanguard store, my preorder ran a little late through no fa... Ver mais
Anthony and the team at UltimateTCG are always quick to respond to emails and are consistently polite and helpful. One thing that really stands out is their proactive approach to pre-orders. If... Ver mais
Great place to buy from, have had zero worries making pre-orders many months before release knowing that my orders will arrive on time. Communication is also very fast and friendly when i've sent quer... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Ultimate TCG provides everything you need for Yu-Gi-Oh!, Cardfight!! Vanguard, Final Fantasy and more. Free Delivery over £25
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Quick delivery and well packaged every…
Quick delivery and well packaged every time
Some shops are ran buy business owners…
Some shops are ran buy business owners and others ran by players. When you buy from them, you know that you aren't being robbed, if anything I feel like I am robbing them with the low prices they offer and rewards points they have.
Fantastic customer service
Fantastic customer service! Wrong product sent out, and with no questions asked they sent a correct replacement and said not to worry about returning the other product. Wonderful time all round.
Wrong product received but resolved quickly
I had received a wrong product in my order, and so I had contacted them by email to which they had responded at a fast rate. The issue had quickly been resolved and was reconciled by sending the correct products of which I had bought.
Great quality and fast delivery
Nice
Ordered wrong item for 24hours delivery, but emailed them in the morning and it was fixed and arrived next day. Packaging was recyclable, items were great.
Fantastic company garbage courier.
Shipped out really quickly and the price for postage was incredibly good. Shame Royal Mail let them down and when paying for next day delivery they don’t deliver so try to deliver when you aren’t available and will then hold your parcel hostage for a further48 hours because you cannot collect the from the depo anymore.
All ways do a great job
They are always on point with the delivery and if your order is incorrect they will help you fix it in a matter of seconds
Brilliant comms is always appreciated 👍
Bought some Shadowverse Evolve decks and boxes and am very pleased with the experience!
Even though the item was held up by distribution delays, they were pro-active with communications, keeping me in the loop, which I really appreciate from businesses. And then when I had further tracking/delivery issues with Royal Mail they were quick to investigate, chase up the issue and update me unprompted, which I was very impressed with. I will be buying further card products from them in the future!
Excellent
Very happy with this purchase, pre order arrived on day of release and would buy from Ultimate TCG again.
Perfect Customer Service
When having concerns about the arrival of my item I had nothing but full communication from UltimateTCG and top support on the matter, really satisfied with the whole experience couldn't recommend them enough!
Affordable
Arrived a bit late but it was cheap, convenient and I got the products when I needed them; can't really complain
Excellent service as always asked for a…
Excellent service as always asked for a specific date and received before the date thank you 😊
The package arrived in great time.
10/10
Great company, speedy responses to any issues and my go to for anything vanguard related you guys rock 👌
Very quick delivery and the items were…
Very quick delivery and the items were well packed. I will definitely be buying again in the future
A Mistake That Needs to be Addressed (but I have no qualms with UltimateTCG)
Whilst the staff were incredibly helpful, the issue cannot be ignored
I ordered a premium version, but received the standard.
This is a significant mistake which meant I was left without the product I ordered and no immediate way to resolve.
Again, I have no issues issues with UltimateTCG, it is a fantastic site with great staff, but I wanted this issue to be raised so that it does not happen again.
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