Ultra LEDs Opiniões 

292
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Thanks Jack I contacted Jack for advice on lighting for our media wall project, and his knowledge and guidance made the whole process much simpler. He helped us choose the right lighting, supplied... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Having got myself confused over the different LED lights options for my Media Wall i called Ultra LEDs and was assisted by Oliver who was first class in providing me with assistance for my requirement... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely fantastic service from Oliver Howarth and Jack Haworth! They took the time to really understand what I was looking for and guided me through choosing the perfect LED profiles and strip ligh... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ultraleds.com were recommend to me by a colleague who worked in the lighting department on a film set. I called and spoke to Jack H*worth who spent time guiding me though what I needed to know in si... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de Iluminação
  2. também em
  3. Consultor de iluminação
  4. Empresa de iluminação
  5. Fabricante de iluminação

Sobre Ultra LEDs

Escrito pela empresa

Ultra LEDs has over 15 years worth of experience as a leading UK supplier of LED lighting components to trade, commercial and consumer customers. For over 15 years, we've helped installers, electricians, designers and specifiers deliver outstanding LED lighting projects across the UK and around the world.

From LED strip, neon flex and pixel lighting to power supplies, cable, controllers and profiles, we stock everything you need to complete an installation. Our range includes our own Tagra brand, developed for professional projects. Our products are used in live events, retail displays, animation programming, hospitality, corporate spaces and architectural lighting schemes.

What sets us apart is our expertise. Our in-house Technical Hub supports customers with product selection, specification and installation queries, and helps take complex projects from first enquiry through to quotation and delivery. We test the products we sell for performance, reliability and UK market compliance, so you can order with confidence.

We know that reliability matters to trade customers, which is why we focus on consistent stock availability, a straightforward ordering process and fast next-day delivery. Based in Trafford Park, Manchester, we offer online ordering alongside a trade counter, and dedicated trade accounts for professionals.

600,000 Items in stock

Escrito pela empresa

Dispatched same day
With over 15 years of experience in providing high-quality LED lighting solutions with next day delivery free for most orders over £75 ensuring you get the product you need, when you need it. Our in-house Technical Hub supports customers with product selection, specification and installation queries, you can visit us in person or call us on 0161 507 9249

Up to 7 year warranty

Including our Pro COB, Cut Anywhere (IP20 and IP67)

Many of our products, including selected LED strip and drivers, come with warranties of up to 7 years, giving you long-term peace of mind on every installation.

Informações de contacto

Get 10% Off

All approved trade customers get 10% off every order

4,8

Excelente

TrustScore: 5 em 5

292 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(292)

86 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very helpful Thomas on the chat

Very helpful Thomas on the chat. Helped me to sort out what I needed for my kitchen project, which is ongoing so I will definitely be ordering more lights from this company. Was really pleased with my pink neon tube light. Now I need to sort out my hardwired tube lights as well.

25 de fevereiro de 2025
Opinião espontânea
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Resposta da Ultra LEDs

Thank you for your kind words! We're so glad to hear that Thomas was able to help you with your kitchen project and that you're happy with your neon tube light. It sounds like your project is coming along great! We’ll be here to assist with your lights in the future, so any other projects or issues just let us know. Looking forward to working with you again!

Classificada 5 em 5 estrelas

Always helpful and know their stuff

Always helpful and know their stuff

3 de março de 2025
Opinião espontânea
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Resposta da Ultra LEDs

Thank you for the positive feedback Alex! We’re glad to hear that you’ve had great experiences with our team. We pride ourselves on always being here to help. If you ever need assistance in the future, don’t hesitate to reach out!

Classificada 5 em 5 estrelas

Campervan slat ceiling led track

Needed some led track to fit between the slats on our camper van ceiling . This does the job perfectly and the diffuser gives it a really professional look. Spoke to Tom on the phone and he promptly sent me an invoice . Paid at lunchtime on a Tuesday and it was with me at 8.30am Wednesday. Excellent service. Highly recommended company.

25 de fevereiro de 2025
Opinião espontânea
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Resposta da Ultra LEDs

Thank you for your fantastic review! We’re so happy to hear that the LED track worked perfectly for your install. It’s also great to know that Tom provided quick and efficient service. We truly appreciate your recommendation and are glad we could deliver such a smooth experience. If you need anything else, don’t hesitate to reach out—happy travels with your camper van!

Classificada 5 em 5 estrelas

Great customer service and attention to detail.

Great customer service and attention to detail.
Great range of high quality products and knowledgeable staff. Always my first company to contact when I’m looking for outdoor lighting.

28 de fevereiro de 2025
Opinião espontânea
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Resposta da Ultra LEDs

Thank you for your wonderful feedback! We’re thrilled to hear that our customer service, attention to detail, and product range have made us your go-to company for outdoor lighting, hopefully we can become your go-to for indoor lighting too. It’s always a pleasure to assist, and we look forward to helping you with your future projects!

Classificada 5 em 5 estrelas

Thank you to Thomas

Thank you to Thomas for his patience in helping me find the correct channeling for a led installation idea I had. I placed my order today and look forward to seeing them when they arrive.
Fantastic customer service live online chat.

28 de fevereiro de 2025
Opinião espontânea
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Resposta da Ultra LEDs

Thank you for the kind words! We're so glad to hear that Thomas was able to assist you patiently and help you find the right channeling for your LED installation. We hope your order arrives soon and meets your expectations. If you need any further help, don’t hesitate to reach out—our team is always here for you!

Classificada 5 em 5 estrelas

Quick response with the detail I needed

Quick response with the detail I needed

28 de fevereiro de 2025
Opinião espontânea
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Resposta da Ultra LEDs

Thank you for the positive feedback and 5 star review Michael! We're glad we could provide the details you needed quickly. If you have any more questions or need further assistance, feel free to reach out—we’re always happy to help!

Classificada 5 em 5 estrelas

lovely customer service

26 de fevereiro de 2025
Opinião espontânea
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Resposta da Ultra LEDs

Thank you so much! We're thrilled to hear that you had a great experience with our team. If you need anything else, don't hesitate to reach out. We’re always here to help!

Classificada 5 em 5 estrelas

Great customer service and patients…

Great customer service and patients whilst answering all of my questions! 👍🏼

20 de fevereiro de 2025
Opinião espontânea
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Resposta da Ultra LEDs

Thank you for the great review! We’re thrilled to hear that our team was able to patiently answer all your questions. Providing excellent customer service is our priority, and we’re always here to help with anything else you need!

Classificada 5 em 5 estrelas

Problem with the delivery sorted without fuss…

There was a problem with the delivery address (my fault) and Fedex returned it to them. They immediately sent out a replacement with no fuss.

21 de fevereiro de 2025
Opinião espontânea
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Resposta da Ultra LEDs

Thank you for sharing your experience Simon! We’re glad we could quickly sort out the issue with the delivery and get a replacement sent to you without any hassle. We always aim to make things right for our customers. If you need anything else, feel free to reach out—happy to help anytime!

Classificada 5 em 5 estrelas

I had some questions regarding products…

I had some questions regarding products and spoke to Thomas H on the chat bot. He was very helpful in answering all my questions and then when I had a problem with the ordering due to something being out of stock. He then sorted the problem via email and emailed me a quote to accept and pay.

19 de fevereiro de 2025
Opinião espontânea
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Resposta da Ultra LEDs

Thank you for the great feedback Terry! We’re so glad Thomas was able to assist you with all your product questions and resolve the issue with the out-of-stock item quickly and efficiently. We’re always here to make sure your experience goes smoothly. If you need anything else, don’t hesitate to reach out—we’re happy to help!

Classificada 5 em 5 estrelas

Great customer support

Great customer support. Easy to get hold of, and knowledgeable people who understand the product to talk with. Easy to get your project up and running.

17 de fevereiro de 2025
Opinião espontânea
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Resposta da Ultra LEDs

Thank you for your kind words and 5 star review Duncan! We’re so happy to hear that our customer support team was easy to reach and able to provide you with the knowledge and assistance you needed to get your project up and running. If you ever need help with further projects, we’re always here!

Classificada 5 em 5 estrelas

Ultra led supervisors were brilliant

Ultra led supervisors were brilliant. DPD didn't drop parcel to the correct address
I contacted ultra led team who immediately sent out a replacement and kept on contact

1 de fevereiro de 2025
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Resposta da Ultra LEDs

Thank you for your fantastic feedback! We’re so glad to hear that our team was able to quickly resolve the issue with the delivery and keep you updated throughout the process. We’re always here to ensure everything goes smoothly for you. If you need anything else, don’t hesitate to reach out!

Classificada 5 em 5 estrelas

Brilliant Service

Currently having a new extension built and I knew the type of lighting I wanted but unsure exactly what I needed. I contacted Ultra LEDs a few times to ask for advice.

Thomas got back to my straight away with the items I needed. First of all I was pointed to the right LED plaster-in profile which was perfect and delivered in no time.

Next I needed the LED strip, and due to the long length needed I was really unsure which to buy so there would be no drop-off in light. I thought I knew but just contact Thomas again and he knew exactly what I needed and let me know what I needed to do soldering wise on the corners.

I will definitely be using Ultra LEDs for my next project outside.

12 de fevereiro de 2025
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Resposta da Ultra LEDs

Thank you for your wonderful review and positive feedback! We’re so happy to hear that Thomas was able to guide you through your lighting choices and help ensure everything was perfect for your new extension. It’s great to know that the advice on the LED strip and soldering was useful! We truly appreciate your trust in us, and we look forward to helping with your next project—inside or outside! Don’t hesitate to reach out if you need anything else.

Classificada 5 em 5 estrelas

Absolute fantastic customer service

Absolute fantastic customer service. I ordered wrong profiles and they were fantastic in providing advice and correcting my order. Great company!

12 de fevereiro de 2025
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Resposta da Ultra LEDs

Thank you for your kind words! We’re so glad we could assist you in correcting your order and provide the advice you needed. Delivering great customer service is our priority, and we’re thrilled to hear you had such a positive experience. If you ever need anything else, we’re here to help!

Classificada 5 em 5 estrelas

Great customer service

I spoke to Thomas from ultra LEDs who was really helpful. He provided well considered options which were laid out clearly so I could understand and included a recommendation as well. High quality customer service. Thank you

12 de fevereiro de 2025
Opinião espontânea
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Resposta da Ultra LEDs

Thank you for your fantastic feedback! We’re so glad Thomas was able to provide helpful and clear options for you. It’s great to hear you had such a positive experience with our support team. We truly appreciate your kind words and look forward to assisting you again in the future!

Classificada 5 em 5 estrelas

Excellent servuce

12 de fevereiro de 2025
Opinião espontânea
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Resposta da Ultra LEDs

Thank you for your feedback Mike! We’re so glad to hear you had an excellent experience. If you need anything else, don’t hesitate to reach out—we’re always here to help!

Classificada 1 em 5 estrelas

Missing parcel

Stop using FedEx as a delivery company.Dont order from this company because you never get your order

24 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended, knowledgeable staff and great products

Great company to deal with if you are looking for any bespoke LED lighting solutions. I found all their staff friendly, patient and knowledgeable. The Tagra LED sheets were a new product but worked really well for backlighting a backsplash area. Would highly recommend and use their services again in future.

13 de dezembro de 2024
Opinião espontânea

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