We were very pleased with the inspection conducted by Philip. He arrived exactly on time and made the whole process feel easy and stress-free. The atmosphere was friendly and professional, and he was... Ver mais
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Really happy with the flat. Communication has been great with the property manager Grant and the rest of the team when I was moving in. Very easy process to book the annual visit and log any maintenan... Ver mais
A empresa respondeu
Umega Letting gave me my first flat. Smooth experience getting things sorted. Living in my flat for over 1 year and I can not complain. Repairs are done on time and services are prompt. I Highly recom... Ver mais
A empresa respondeu
Met Jason for the first time today. Very polite and professional. Made to feel at ease with inspection and listened to any concerns I had. The process of booking the appointment for inspection was ver... Ver mais
Informações sobre a empresa
Escrito pela empresa
Umega is one of Edinburgh's leading independent letting and estate agencies, managing over 2,700 homes across Edinburgh and the Lothians. We're a people-first business. That means genuinely caring about every landlord, tenant, buyer and seller we work with, not just at the start, but throughout the whole relationship. Our team takes real pride in doing things properly, communicating clearly, and being there when it matters. Whether you're letting a property, selling your home, or thinking about switching agent, we'd love to show you the difference.
Informações de contacto
94-96 Brunswick Street, EH7 5HU, Edinburgh, Reino Unido
- 01312210888
- info@umega.co.uk
- www.umega.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had an update on how to report faults…
I had an update on how to report faults and most importantly what I should do as a stop gap measure, if something happens, especially with a water leakage, before reaching out for help Jason had time to explain fully and to my satisfaction.He also showed up in time as per our appointment, like he did last year and I was impressed. Top notch! And thank you

Resposta da Umega Lettings & Estate Agents
Jason is a really approachable guy
Jason is a really approachable guy, he is always willing to help and assist. He is always reachable and helpful!

Resposta da Umega Lettings & Estate Agents
Thank you very much for your support, Georgia!
Thank you very much for your support! Great experience and wonderful flat We feel that everywhere- we can contact you and ask questions we have. And we got all information we need. It was our pleasure to work with Georgia

Resposta da Umega Lettings & Estate Agents
Jason
Jason has been communicating with me for past couple of years. Jason helped me with issues I had last year. He does what he says he will do!!

Resposta da Umega Lettings & Estate Agents
Flat inspection
Grant appeared in time for the inspection, explained what he would be doing, was very non-intrusive and was able to answer minor questions.

Resposta da Umega Lettings & Estate Agents
Great experience with Grant
Great experience with Grant as our property manager. He is so helpful , professional, and took the time to talk through all the routine maintenance details with me clearly. Really appreciate his proactive approach and excellent communication!

Resposta da Umega Lettings & Estate Agents
I would like to say a very big thank…
I would like to say a very big thank you to Jason Maddrell for all his support.
Jason has always been helpful, understanding and quick to respond whenever there are issues in the property. He is always keen to help, arrange repairs and make sure things are dealt with promptly.
My son Josh and I really appreciate all the support and understanding he has shown us. It has been a very good experience staying in a Umega property managed by Jason.
Thank you so much from Blessing and Josh. We are truly grateful and wish you all the best.

Resposta da Umega Lettings & Estate Agents
Great service
Jason is really friendly, easy to talk to and provided some general advice with regards to where to go to report faults and checked to ensure i know how to turn off my water supply in the instance of a water leak and also how to check for a drop in boiler pressure preparing for winter - during the previous visit, i reported an issue with an appliance and it got sorted really quickly, can't rate him higher than i do now, service is outstanding :)

Resposta da Umega Lettings & Estate Agents
Grant is always very friendly and…
Grant is always very friendly and approachable. He has arranged repairs to be made very promptly. Thanks Grant 😊

Resposta da Umega Lettings & Estate Agents
Property Manager 5 Windyrig Close
Jason is calm and attentive, and he actions all our discussions quickly.

Resposta da Umega Lettings & Estate Agents
Phil is always helpful and response…
Phil is always helpful and response fast to any problems. Overall he’s a very friendly guy.

Resposta da Umega Lettings & Estate Agents
Today
Today , we had Jason visiting our property as an annual property inspection.
Everything were smooth and friendly. I shared some minor issues with him and he kindly noted them to follow.
I appreciate Umega and Jason's continuous help and support.

Resposta da Umega Lettings & Estate Agents
Would absolutely NOT recommend Umega
Would absolutely NOT recommend Umega. They do not care about their tenants whatsoever. I have ongoing repairs that still haven’t been properly dealt with and I’ve made multiple noise complaints with nothing actually being done.
Constantly having to chase them just to get basic issues sorted. Absolute joke of a company.
Stay clear and go elsewhere if you can. 👎

Resposta da Umega Lettings & Estate Agents
Our property manager is Phil
Our property manager is Phil, since moving in we have met him a few times which is great, always bubbly, positive, knowledgeable, approachable and also generally down to earth.
Knows the processes to get stuff done and never forgets about it either, generally a great property manager to have!

Resposta da Umega Lettings & Estate Agents
Phil was very pleasant and helpful…
Phil was very pleasant and helpful during the visit.

Resposta da Umega Lettings & Estate Agents
Hello Jason,
Hello Jason,
Thank you so much for being a kind hearted agent; from the time I moved in, it was the same time you started as my new agent and you have been amazing and I really appreciate your kind words following the house inspection on 10/08/26. All the best to you :)
Kindest regards,
Ivon Nakalanzi

Resposta da Umega Lettings & Estate Agents

Resposta da Umega Lettings & Estate Agents
Lovely person
Jason is a lovely person, very respectful.
Easy to talk to. Very professional.

Resposta da Umega Lettings & Estate Agents
Good visit
Helpful and informative visit from Georgia. She took the time to answer any queries and aranged a follow up maintenance visit.

Resposta da Umega Lettings & Estate Agents
Georgia was great and efficient!

Resposta da Umega Lettings & Estate Agents
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