I’d highly recommend Calum at United Carpets. He was extremely helpful, friendly and patient while I was choosing my new carpet. He took the time to understand what I was looking for and gave me r... Ver mais
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Great service both professional and friendly from the Northfield United Carpets. We had all our laminate floors and carpets in our 3 bedroom house changed. From initial quote Seb steered us right on b... Ver mais
A empresa respondeu
Seb at United Carpets was amazing at dealing with flooring our entire new house. Second time we've used United Carpets now because of first experience. Our fitter Neal has been brilliant at doing our... Ver mais
A empresa respondeu
Neal-Floor Fitter from United Carpets-Northfield Neal was great, fitted our Kitchen floor -plywood base and actual Lino in under 3hrs. Neal does tidy work, it looks good and very reasonably priced.... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de carpetes
- Loja de colchões
- Loja de mobília para quartos
- Loja de mobília para sala de estar
- Loja de móveis
- Loja de pisos
Escrito pela empresa
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Escrito pela empresa
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Informações de contacto
Chatham Road, B31 2PD, Birmingham, Reino Unido
- 0121 476 6770
4,8
Excelente
180 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Neil was brilliant
Neil was brilliant! He was so very courteous,friendly and helpful! Would 100% recommend to family and friends.
31 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi Linda, thank you for taking the time to leave a review.
Its wonderful to hear that we could meet your expectations and provide you with an brilliant 5 star service throughout.
We hope to assist you again in the future. Take care
Great customer service
I’d highly recommend Calum at United Carpets. He was extremely helpful, friendly and patient while I was choosing my new carpet. He took the time to understand what I was looking for and gave me really helpful advice without making me feel pressured into making a decision.
Nothing was too much trouble, and his knowledge and attention to detail really stood out. He made the whole process so much easier and more enjoyable.
Thank you, Calum, for all your help — excellent customer service from start to finish. I’m really pleased with my choice!
25 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi Laura, thank you for taking the time to leave a review.
We're so pleased to hear that your experience with our Northfield store was both helpful & friendly throughout. Its great to hear that the team were able to help you find the best option for you and your home.
We're delighted to hear that your happy with the finished results of your carpets. We will be sure to pass on your kind words to the team!
We hope to assist you again in the future. Take care.
Professional, friendly and reasonably priced
Great service both professional and friendly from the Northfield United Carpets. We had all our laminate floors and carpets in our 3 bedroom house changed. From initial quote Seb steered us right on best options being both super professional and friendly, cams out on the same day to measure things up and the combined cost was very reasonable and lower than expected. It took a couple of weeks for the materials to come and on the weekend after we had them fitted. Neal was incredible he did the laminate for our hallway, dining room and living room almost all in one day and by the end of the second day he had finished the laminate and did the carpet on the stairs, landing and three bedrooms. The work was immaculate and well done. Neal himself is both professional and super friendly as was his wife Sarah he helped out with the beading and did a great job. If we ever have any future flooring needs this is the first place we would go and we would ask for Neal specifically for the amazing job he did.
22 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi Ross, thank you for taking the time to leave a review.
We're so pleased to hear that your experience with our Northfield store was both professional and friendly throughout. Its great to hear that Seb was able to help you find the best option for you and your home.
We're delighted to hear that your happy with the finished results of your laminate and carpet. We will be sure to pass on your kind words to the team!
We hope to assist you again in the future. Take care.
Calumn was patient
Calumn was patient, knowledgeable and very thorough.
23 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi Linda, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Northfield store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Very helpful staff
20 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi Ellie, thank you so much for the kind feedback.
We're so glad we could assist you and provide you with a great service service throughout!
Great job done
Always a reliable service with a fantastic job done. Quick and efficient. Would definitely recommend
15 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi Laura, thank you so much for sharing how our Northfield store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one.
Thank you so much for the recommendation. Take care
Needed a bed in a hurry & the member of…
Needed a bed in a hurry & the member of staff was extremely helpful! Would definitely recommend.
15 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi Gill, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Northfield store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Great looking store update
Great looking store update, very helpful staff, especially Callum.
31 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi Pete, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Northfield store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Recommend united carpets service was…
Recommend united carpets service was fast all staff polite Neil the fitter was amazing very polite nothing was too much trouble workmanship tidy and good
22 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi Ry, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Northfield store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Went into the store today looking for…
Went into the store today looking for quotes for carpet Callum was very helpful and was able to find us what we was looking for highly recommended
23 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi Leon, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Northfield store could meet your expectations and provide you with a 5 star service throughout.
We're so pleased that Callum was able to help you find exactly what you were looking for.
We hope to assist you again in the future! Take care
Fantastic job
Despite the heat, Neal worked really hard and did a fantastic job!
22 de junho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi Marie, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Northfield store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Exceptional service from United Carpets…
Exceptional service from United Carpets & Beds – Northfield
I cannot thank United Carpets & Beds in Northfield enough for the outstanding service they provided. I was preparing my home for my dad’s funeral and had family and visitors travelling from abroad, so the timing was extremely important.
The team went above and beyond to help me, making sure my carpets and mattresses were delivered on time and everything was ready when I needed it. Their kindness, understanding, professionalism, and willingness to accommodate my situation meant so much during such a difficult period.
The quality of the carpets and mattresses is excellent, and the service from start to finish was truly first class. I would highly recommend United Carpets & Beds – Northfield to anyone looking for great quality products and a team that genuinely cares about their customers.
Thank you for making a stressful time a little easier. ❤️
21 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Thank you so much for taking the time to share such a heartfelt review.
Firstly, please accept our sincere condolences on the loss of your dad. We’re truly honoured that our Northfield team could provide some support during what must have been an incredibly difficult time.
We're delighted to hear that the team went above and beyond to ensure your carpets and mattresses were delivered on time and that everything was ready for your family and visitors.
Thank you for your recommendation and for trusting us during such an important time. We'll be sure to share your lovely feedback with the Northfield team, who will be touched to know they made a positive difference.
We wish you and your family all the very best. Take care.
I came into the store twice and Callum…
I came into the store twice and Callum remembered exactly what I’d been looking at. He gave an extremely professional and friendly service without being pushy. Super quick and customer focused service. Thank you Callum.
21 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi Carolyn, thank you so much for your wonderful review!
We're delighted to hear that Callum provided such a professional, friendly, and customer-focused experience. It's great to know he remembered exactly what you were looking for and made your visits enjoyable without any pressure.
Thank you for choosing us, and we look forward to welcoming you back again soon!
Callum was very knowledgeable
Callum was very knowledgeable, helpful and friendly when we were buying a new bed. Not pushy into upgrading etc, we will be going back!
18 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi, thank you so much for sharing how our Northfield store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one.
We look forward to assisting you again in the future with any projects you may have. Take care!
Brilliant fitter quick efficient and…
Brilliant fitter quick efficient and knowledgeable
Lovely finish
17 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi Emma, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Northfield store.
Thank you so much for the recommendation. We look forward to assisting you again in the future.
Fantastic Service
The staff in the store were very friendly and helpful.
They gave advice on what would be a suitable purchase.
They were very efficient in coming out measuring the area and arranged fitting.
All was done in less than a week.
5 de junho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi Dawn, thank you for taking the time to leave such a kind review.
Its so great to hear that our Northfield store could make your experience with us a fantastic one throughout with friendly & helpful staff and quick fitting.
Thank you so much for the recommendation. Take care.
Fab experience.
Seb at United Carpets was amazing at dealing with flooring our entire new house. Second time we've used United Carpets now because of first experience. Our fitter Neal has been brilliant at doing our laminate and carpets. Extremely pleased with the entire service. Thank you for making our house a home, and onto the next chapter! Lee 🏡
7 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Northfield store could meet your expectations and provide you with a brilliant 5 star service. We're so pleased that you're happy with the finished results of your laminate and carpets.
We hope to assist you again in the future! Take care.
The floor fitter was extremely…
The floor fitter was extremely professional and polite he respected our home and made us feel we were in safe hands. The quality of the finish was beyond our expectations and we would highly recommend to anybody thinking of having their floor done.
3 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi Clive, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Northfield store could meet your expectations and provide you with a positive service throughout. We're so pleased that you're happy with the finished results of your flooring.
We hope to assist you again in the future. Have a wonderful day.
Helpful and friendly service at Northfield branch
Helpful and friendly service from Callum at Northfield branch... thank you 🙂 Speedy fitting too 👍
17 de junho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi Sean, thank you for taking the time to leave kind feedback.
We're delighted to hear that our Northfield Store was able to make sure that your experience with us was a positive one that met your expectations.
We look forward to assisting you with any projects in the future. Have a great day!
Great Stuff
Attended the Northfield branch and found the staff were relaxed and friendly, gave good advice on availability and costs. There’s a very wide variety of carpets too.
The carpet fitter, Neil, was excellent; polite, friendly and extremely professional, it was clearly evident he knew what he was doing and got on with it (but how he can drink cold coffee is a mystery) giving the customer confidence in the end product.
Would definitely recommend United Carpets.
1 de junho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Northfield
Hi Kerry, thank you so much for your lovely review. We’re delighted to hear you had such a positive experience at United Carpets & Beds.
Our Northfield store will be thrilled to hear your kind comments. Providing a relaxed and friendly service is exactly what we strive for, and it’s great to know he helped make the process of choosing the right carpet easy and enjoyable for you.
We truly appreciate your support and look forward to welcoming you back again in the future!
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