Matt at the Ripley store was very patient me, I do stress n get realy anxious. Matt made sure I was ok, then showed me some Lino and carpet that fit with my budget, he didn’t push me to buy more expen... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Had abit of a rough start trying to get (Jayden, Brayden) fitter to come n him letting me down 3 times. Rang Andrew at the shop n had a moan, he was fantastic, n sorted it out straight away. Had Dale... Ver mais
A empresa respondeu
The workers were so helpful, to say I’m abit stupid and don’t know anything when it comes to this they were so helpful annd patient and bloody brilliant at getting it booked in asap. And did a great d... Ver mais
A empresa respondeu
We have always found United Carpets to provide excellent service and the last time was no exception. Martin at Ripley provided us with the advice we needed, took our order and gave us the fitting date... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de carpetes
- Loja de colchões
- Loja de mobília para quartos
- Loja de mobília para sala de estar
- Loja de móveis
- Loja de pisos
Escrito pela empresa
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Escrito pela empresa
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Informações de contacto
1 Nottingham Road, DE5 3DJ, Ripley, Reino Unido
- 01773 570333
4,6
Excelente
52 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Matt at the Ripley store was very…
Matt at the Ripley store was very patient me, I do stress n get realy anxious. Matt made sure I was ok, then showed me some Lino and carpet that fit with my budget, he didn’t push me to buy more expensive, he was lovely, the Lino I wanted had to be ordered in, it arrived in store sooner than expected, Matt rang me straight away, n changed the date for fitters, bringing it forward by a few days, I was so happy with that. Thank you Matt ⭐️⭐️⭐️⭐️⭐️ Kieron the fitter was lovely, chatty n had good conversation mainly about music n the nightlife that used to be😆, had a really good laugh. I will say Keiron is a perfectionist, very good at his job n so polite n understanding to meet my needs. This world needs more Kieron’s and Matts in it, what a chilled fun time we would all have. Definitely 5 star to the Derbyshire store and Keiron the fitter. I would definitely come back. Thank you guys so much 😊⭐️⭐️🌟⭐️⭐️
15 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Hi Lisa, thank you for taking the time to leave a review.
Its wonderful to hear that we could meet your expectations and provide you with a great service throughout. We're so pleased that you're happy with the finished results of your vinyl!
We hope to assist you again in the future. Take care.
Great selection of carpets and other…
Great selection of carpets and other flooring. Great value and communication would recommend.
12 de agosto de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Hi Robert, thank you so much for sharing how our Ripley store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one with great value and communication.
Thank you so much for the recommendation. Take care
I had a problem and United carpets helped
I had a problem and United carpets in store representative did very well to help me out. Very pleased.
4 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Hi Gary, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Ripley store.
Thank you so much for the recommendation. We hope to assist you again in the future.
5 Star service in the end!
Had abit of a rough start trying to get (Jayden, Brayden) fitter to come n him letting me down 3 times. Rang Andrew at the shop n had a moan, he was fantastic, n sorted it out straight away. Had Dale come in the end, he was fantastic, friendly professional n bloody good at his job. Thank you Dale and Andrew, you both deserve 5 ⭐️⭐️⭐️⭐️⭐️
6 de junho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Hi Lisa, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Ripley store could meet your expectations and provide you with a 5 star service throughout. We're sorry to hear that your experience with the fitter got off to a rough start but its great to hear that Dale was able to get everything fitted and sorted to a fantastic standard in the end.
We hope to assist you again in the future. Have a wonderful day.
Good service to start off with but a…
Good service to start off with but a few problems regarding fitter and dates being changed
3 de julho de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Good afternoon Stephen, thank you for taking the time to leave a review.
We're pleased to hear that you were happy with the service you received initially, but we're sorry to learn that there were issues regarding the fitter and changes to the fitting dates. We understand how frustrating this can be, especially when you've made arrangements around an agreed appointment.
We appreciate your feedback, as it helps us identify areas where we can improve our service and communication. We hope that despite these difficulties, you are happy with the finished result.
If there is anything further you would like to discuss, please don't hesitate to contact the store directly and we'll be happy to help.
Kind Regards
The United Team
Attended United carpets and beds and…
Attended United carpets and beds and spoke with Andrew. Very polite and professional and nothing was too much issue for him. Sorted us out a good deal on x2 beds.
Great service all round. 😊
29 de maio de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Hi Stephen, thank you for taking the time to leave a review.
We're so pleased that our Ripley store could meet your expectations and provide you with a great all round service.
We hope to assist you again in the future. Take care!
Andrew from Ripley helped greatly…
Andrew from Ripley helped greatly friendly person and great price for mattresses.
29 de maio de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Hello, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you received from our Ripley store.
Thank you so much for the recommendation. Take care.
Andrew very helpful in giving advice…
Andrew very helpful in giving advice about carpets and underlay. Not pushing for sales so made the experience welcoming and easy
28 de maio de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Hi Tiffany, thank you for taking the time to share how our Ripley store did.
Its such a pleasure to hear that Andrew was able to advise you on which carpet and underlay was best suited to you and your home.
We hope to assist you with any future projects you may have. Take care.
Awesome sales experience at Ripley
Awesome sales experience at Ripley, Andrew was great, no pressure and found a great carpet at a fantastic price!! Highly recommend, thank you Andrew!!
25 de maio de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Hello John, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Ripley store.
Thank you so much for the recommendation. Take care.
Fantastic service from Andrew
Fantastic service from Andrew. Thoroughly recommend the Ripley store
24 de maio de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Hi, thank you for taking the time to leave a review.
We're so pleased that our Ripley store could meet your expectations and provide you with a fantastic service throughout.
We hope to assist you again in the future. Take care!
Dealt with Andrew at the Ripley store
Dealt with Andrew at the Ripley store. Was very helpful and forthcoming with advice. Great prices and great service. I have recommended them to friends and family.
17 de maio de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Hi Linda, thank you for taking the time to leave a review.
We're so pleased that our Ripley store could meet your expectations and provide you with an great service with great prices.
We hope to assist you again in the future. Take care
Just been and found and ordered a new…
Just been and found and ordered a new carpet at the Ripley branch of united carpets,it was a pleasure shopping there the man in the shop (Matt) was so helpful and knowledgeable.
13 de maio de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Hi Paul, thank you so much for taking the time to share your experience.
Its great to hear that our Ripley team were able to meet your expectations and provide you with a 5 star service.
We hope to assist you again in the future!
Andrew and Matt
Andrew and Matt, thank you for excellent service, smooth quotation and the best deal on a high quality carpet.
2 de maio de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Thank you for taking the time to leave us your feedback and for the 5 stars!
It's always great to hear from a happy customer.
Kind Regards
United Carpets and Beds
Excellent service super helpful
Excellent service super helpful! Would recommend Ripley store!
2 de maio de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Thank you for your kind feedback and for the 5 stars!
Kind Regards
The team at United Carpets and Beds
New lounge carpet
So Matt in the store was very patient and helpful, and stored the carpet while we waited for the new floor to dry before we could decorate. Yesterday Brendan and his son Harrison, did a fantastic job of laying it. We are delighted. Thank you all
27 de abril de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Hi Andy, thank you so much for taking the time to leave a review.
Its such pleasure to hear that our Ripley store was able to meet your expectations and provide you with a positive service throughout. We're so pleased that you're happy with the finished results!
We hope to assist you with your future projects. Take care!
Great service
Great service. Popped in to look at carpets and to arrange someone to come and measure to be able to provide a quote. Within a few minutes, the lovely Andrew had us sorted with a carpet, rough estimate of a quote and we also got NHS discount.
Within the hour he’d popped round (we live locally) measured, agreed the price and ordered! We’re having it fitted next week.
Amazing service. Friendly, professional and knows his subject well.
Thanks Andrew! A+ 🙂
19 de abril de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Hi Caroline, thank you so much for your kind words!
We’re really pleased to hear you had such a smooth and positive experience from start to finish. Andrew will be delighted to know his service made such a great impression.
We look forward to seeing your new carpet installed next week and hope you love the finished result just as much. If you need anything else in the meantime, don’t hesitate to get in touch.
Thanks again for choosing us!
The best guys around
The workers were so helpful, to say I’m abit stupid and don’t know anything when it comes to this they were so helpful annd patient and bloody brilliant at getting it booked in asap. And did a great deal on both carpets and vinyl. Such funny guys I feel like they are my best friends 🤣and that goes to the carpet fitter aswell he was so nice so talkative and chill we had a right conversation about music and just random stuff in general. In love with my carpets. Will always recommend these guys! Thankyou Andrew, Matt and Keron ❤️
14 de abril de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Hi Eleesha, thank you so much for your feedback.
We're so pleased that our team and Ripley was able to meet your expectations and provide you with such a positive service. Its great to hear how they could find you such a great deal on your carpets and vinyl!
We're so pleased that you're happy with the overall service that you recieved and the finished results. Take care.
Andrew in Ripley was very helpful and…
Andrew in Ripley was very helpful and we walked out with just what we wanted
4 de abril de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Hi, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Ripley store.
Thank you so much for the recommendation. Take care.
Carpet buying made easy
Good customer service by Andrew at the Ripley Branch from coming out yesterday to measure up to giving us a fitting date today , will review again when carpet been fitted many thanks
1 de abril de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Hi Lesley, thank you for taking the time to leave a review.
We're so pleased that our Ripley store was able to meet your expectations and provide you with a positive service throughout.
We look forward to assisting you again in the future. Have a wonderful day.
We were served by Andrew who was really…
We were served by Andrew who was really helpful in sorting us out with a new carpet for our spare bedroom
28 de março de 2026
Opinião espontânea
Resposta da United Carpets & Beds - Ripley
Hi Phil, thank you for taking the time to leave a review.
We're so pleased that your happy with the service that you recieved from our Ripley store.
Thank you so much for the recommendation. Take care.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.