We booked a trip package with this travel company based on a BNI reference, paying a higher amount than market rates expecting better service. However, our experience was very disappointing. Out o... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Shittest company going around for young travellers. Booked prior covid and were aware at the time of the pandemic and hesitated to book as we were unsure to get a refund or if it would stop our fligh... Ver mais
Ketch Wannan was fantastic! Quick communication the whole time, knowledgeable and helpful, and made everything easy to organise. When my return flight was rescheduled (to a time before I'd even be in... Ver mais
I went into Universal Traveller to get some quotes and ideas about safaris in Ghana and Kenya. I also went to Flight Centre and Hello World to explore my options. Ashleigh from the Central Geelong Uni... Ver mais
Informações sobre a empresa
Sobre Universal Traveller
Informação fornecida por diversas fontes externas
Informações de contacto
South Brisbane, Austrália
- 131 669
- www.universaltraveller.com.au
2,8
Aceitável
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Consultant
Consultant - Emma Byrnes always goes above & beyond
24 de fevereiro de 2020
Opinião espontânea
Beth is an excellent agent.
24 de fevereiro de 2020
Opinião espontânea
Always helpful
24 de fevereiro de 2020
Opinião espontânea
The staff are super helpful and patient…
The staff are super helpful and patient and listen to everything you say! Would definitely book with them again in the future
23 de fevereiro de 2020
Opinião espontânea
Painless and cheaper than online
Staff were knowledgable and managed to get me flights cheaper than anything I could find online!
23 de fevereiro de 2020
Opinião espontânea
My 'go to' travel agent
My 'go to' travel agent. I have been dealing with Brent Ephraims for years, and I always go straight to him for any travel plans. To date he has always given me excellent personal customer service and great deals.
23 de fevereiro de 2020
Opinião espontânea
Exceptional service!
23 de fevereiro de 2020
Opinião espontânea
Great service and competitive prices
Our travel agent, Nick put up with us changing our plans so many times and still made the perfect and cheapest holiday for us. He was prompt to answer any queries and was excellent to communicate with via email. He also suggested other activities that we might like and gave personal recommendations.
23 de fevereiro de 2020
Opinião espontânea
Georgie is always fast and efficient.
23 de fevereiro de 2020
Opinião espontânea
Always helpful and loads of knowledge :)
23 de fevereiro de 2020
Opinião espontânea
Kayla is the best
Kayla is the best! Everyone book with her!!
Amazing customer service and nothing is too much trouble! 100% recommend 😊
23 de fevereiro de 2020
Opinião espontânea
Dani made it super easy for me
Dani made it super easy for me. She knows I’m in a budget so she made it as affordable as possible
22 de fevereiro de 2020
Opinião espontânea
Andy was amazing
Andy was amazing - I’ve tried to book this trip to South America for months and couldn’t get it anywhere close to the pricing and for it to make as much sense as he did in the way of where we’re going. Will definitely be coming back to plan future trips with him
22 de fevereiro de 2020
Opinião espontânea
Friendly and helpful
22 de fevereiro de 2020
Opinião espontânea
Overall a good experience
22 de fevereiro de 2020
Opinião espontânea
Katie was sooooo helpful with booking…
Katie was sooooo helpful with booking our flights! She gave us great advise and really found the best deal possible!
22 de fevereiro de 2020
Opinião espontânea
First class Maria Harvey
Fantastic experience My travel agent Tiffani SeAton couldnt do enough to make my trip wonderful Nothing was too much trouble for her She was so knowledgeable n very professional I would recommend her n Universal to anyone !
22 de fevereiro de 2020
Opinião espontânea
Uk + Tokyo
Got taken care of well by Nick. We’re able to do both trips in one go
22 de fevereiro de 2020
Opinião espontânea
Kristy is the best
Kristy zammit is the best. Only agent i would let book my holidays. So glad she messaged me on Facebook a few years ago after i had commented on a contiki post. She actually cares and doesn’t stuff you around and she gets back to you almost instantly
22 de fevereiro de 2020
Opinião espontânea
Kelly is an absolute pro
Kelly at Universal Traveller Shellharbour is an absolute pro. Keeping us in the loop with the right specials for what we wanted and willing to make different, well researched suggestions we hadn’t thought of. Thanks Kelly, you are an asset to your customers!
22 de fevereiro de 2020
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.