Customer service is second to none. Needed help with a replacement order and Heidi could not have been more helpful, quick responses and managed to get my new items to me, even upgrading postage at... Ver mais
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Leia as opiniões dos outros
My experience so far has been fantastic. I changed my order, and Heidi responded to my email immediately. She was very helpful in other respects too, which has made the whole process run smoothly. I... Ver mais
I found my forever bra on Uplifted. Im 28HH which is hardly available anywhere, but loads to choose from. The Freya Starlight is my absolute favourite. Parcels are always delivered quickly. O... Ver mais
I was worried that I wasn’t going to get my order in time for my holiday, it was touch & go but I was kept updated & my order was upgraded to 24 hr tracked .. it just made it in time so I was very h... Ver mais
Informações sobre a empresa
Escrito pela empresa
Uplifted Lingerie provides lingerie in different styles and sizes. Find bras upto K cup from brands such as Panache, Playtex, Shock Absorber, Wonderbra, Fantasie, Elomi, Curvy Kate, Royce, Freya and more, and with Free Delivery on all eligible orders
Informações de contacto
Hastingwood Road, Cm17 9JT, Hastingwood, Reino Unido
- sales@upliftedlingerie.co.uk
- www.upliftedlingerie.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer service is second to none.
Customer service is second to none.
Needed help with a replacement order and Heidi could not have been more helpful, quick responses and managed to get my new items to me, even upgrading postage at no extra cost !!
Definitely recommend this company, I know where I will be shopping in the future.
⭐️⭐️⭐️⭐️⭐️
Very helpful .
Very helpful .
Ordered the wrong size , I realised this a few hours later & emailed customer services , within a couple of hours I had received a reply saying it had all been taken care of !
Many companies would have replied with “ sorry nothing we can do “ which I was expecting and I was resigned to returning and ordering the correct size as it was my fault .
A great selection on their website with a wide size range and cheaper than lots of other place
Prompt replies to queries and very…
Prompt replies to queries and very helpful in getting my order to me on time.
My experience so far has been…
My experience so far has been fantastic. I changed my order, and Heidi responded to my email immediately. She was very helpful in other respects too, which has made the whole process run smoothly. I look forward to receiving the bras. Thanks very much.
Gold bra
Excellent service and quality of item. Great communication with staff and they helped resolve my issue immediately. Will definitely be ordering with them again!
Such lovely personnel.
Such lovely personnel. The best ever! Heidi was so good.
Great products and helpfull staff
Unfortunately due to sizing of…
Unfortunately due to sizing of different brands my initial order didn't fit however an exchange was arranged straight away and good communication throughout. Goods received in perfect condition. Would recommend a browse as there is a large range and good pricing.
Extremely happy customer
Bras were good quality, reasonably priced and delivered within 2 days.
Fabulous service!
Elomi Morgan bra
Ordered 2 Elomi bras in order to find best fit. Heidi was extremely helpful and I found the right fit. Have ordered 2 more. Will certainly use this Company again.
Excellence.
Quick to respond. Wonderful HUMAN interaction with Heidi who solved my problem quickly and efficiently. Excellent service and a superb product extremely well made.
Thank you
Brilliant customer service
Unfortunately the bras I ordered were the wrong size, and when I returned them stupidly I returned them to the manufacturer, rather than Uplifted, not realising my mistake. Luckily, I had kept proof of postage so when I didn't receive the refund I got in touch, using the Uplifted order number, and got an amazingly prompt reply from Heidi. Thanks to her efforts contacting the manufacturer and tracking the parcel down it's all been sorted out. If only all online retailers were as efficient, friendly and helpful! My only very small quibble is that perhaps the information about returns could be a bit more prominent on the invoice, but that doesn't detract from a more than 5 star customer service!
I purchased a bra that was faulty
I purchased a bra that was faulty, returned it having to pay postage and then apparently they sent it back to the manufacturer for tests.
I had ti Email them numerous times just to get a response, finally after 4 weeks finally got a refund for a faulty bra.
I have purchased from here before but definitely won’t be buying again there customer service definitely needs training on good customer care.

Resposta da Uplifted Lingerie
Order came quickly I had ordered wrong…
Order came quickly I had ordered wrong size so returned and asked for replacement I was concerned because I had an email saying it had not been received Was concerned as not used the firm before and going on holiday.Heidi reassured me and said sometimes parcels take longer, it did arrive and I am pleased with it and the service would use again
I have come back here to leave a review…
I have come back here to leave a review because I had an excellent experience and I nearly cancelled my order thinking it was a scam site because of all the negative reviews!
I found the service fantastic and the bras are genuine because I have worn the same one for over a decade and the pricing on this website is less than Bravissimo. Please don't be put off and enjoy your new underwear!
Exceptionally good customer service
Exceptionally good customer service. Emailed querying a specific size and received a response within minutes.
Excellent product range and really competitve pricing.
So glad I’ve found Uplifted Lingerie and will definitely use them again.
An uplifting service…..!
Very impressed for the superb choice of women’s lingerie offered by this company and the very polite and helpful way they inform the progress of your order accurately. It is very reassuring that your personal orders are treated with the respect they deserve throughout the whole process. The website is very clear and easy to use, as well as the prices being extremely reasonable - their customer service is second to none! Would highly recommend.
Error by me !
I made a silly error and ordered the wrong size. This was completely my fault. The customer service team amended my order within 5 minutes. I am delighted with the service
Great company
I have been using uplifted for a few years and I’m always impressed by their service and variety of underwear.
I had a great customer experience this morning as I ordered the wrong size bra, emailed them and they promptly messaged me back and changed my order to the correct size. Very impressed!
Elomi bras
Ordered 2 bras then realised my details were incorrect so sent an email. Had a response in less than an hour & my details were updated.
Delivery was prompt and I'm very happy with my purchase and the service.
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