Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ich habe für einen hohen Betrag bei Urban kissed eingekauft, die Sendung ist nie angekommen. Der Kundendienst reagiert nicht mehr und ist überhaupt nicht an einer Lösung interessiert. Weder wird die W... Ver mais

Classificada 5 em 5 estrelas

Although I wasn't notified of when the sandals shipped, I was pleasantly surprised when they arrived safely and in excellent condition about a month or so after purchasing. The packaging was cute. The... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Alles toll! Sogar der Versand vor Weihnachten hat spontan geklappt, dank des freundlichen, bemühten und aufmerksamen Kundenservices geklappt, obwohl ich einen Fehler bei der Adresseingabe gemacht hat... Ver mais

Classificada 5 em 5 estrelas

I bought the silver whale ring from Solitude the Label and I'm very happy with this piece. The piece is elegant and dainty while also feeling solid. Urbankissed sent me an email to let me know when it... Ver mais

Informações sobre a empresa

  1. Plataforma de comércio online
  2. Joalharia personalizada
  3. Decoração e Design de Interiores
  4. Loja de calçado
  5. Loja de fatos de banho
  6. Loja de roupa interior

Escrito pela empresa

Urbankissed is your online marketplace for handmade treasures & unique finds from small brands that care about their artisans. Urbankissed is run with love by a female-led team, and offers worldwide shipping. When you buy from one of their small, carefully curated brands, a real person is doing a happy dance!


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

113 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Really lovely easy piece!

I absolutely love this Nette Rose set. It’s so delicate and intricate and pretty but is also comfortable and easy to wear unlike a lot of pretty lingerie. Was also surprised by the price—not cheap necessarily but so much less than other much less beautiful brands!

5 de maio de 2022
Classificada 5 em 5 estrelas

es ist schön menschen und unternehmen…

es ist schön menschen und unternehmen wie euch zu haben!
ihr habt mir eine grosse freude mit den produkten bereitet.
ihr habt euch nicht angestellt wegen eines umtauschs und es so schnell geliefert.
die Kommunikation mit euch ist eine herzenssache!

danke dafür!

10 de março de 2022
Classificada 5 em 5 estrelas

My boots arrived very quickly

My boots made of cactus leather arrived within 5 days. They feel very luxurious and are super comfortable. They fit true to my usual size. I've also bought other stuff from Urbankissed before and absolutely love their sustainable offering. Thanks for the amazing customer service and journey.

15 de fevereiro de 2022
Classificada 5 em 5 estrelas

A superb experience

I received my organic cotton jumper and pair of vegan sneakers today and I love them a lot. The sneakers are very comfortable and the jumper is super soft and simply cool. The packaging was also eco-friendly and Urbankissed made sure that the delivery of both packages was super quick.

13 de outubro de 2021
Classificada 5 em 5 estrelas

Amazing dress and sneakers

Ordered a beautiful dress and a pair of vegan sneakers. Both pieces fit perfectly and there was no plastic in the packages. Thanks for your help! Great platform, fast customer service and quick shipping. Keep on going!

2 de outubro de 2021
Classificada 2 em 5 estrelas

Disappointed

Unfortunately, my order was mistakenly sent to a different country and the pieces I received (vegan silk top and a dress)was way too small (size L and I'm not super big) and did not correspond to the style pictured...Sorry to say, but I've been disappointed...

25 de setembro de 2021
logótipo da Urbankissed

Resposta da Urbankissed

Dear Lina, thanks for your honest review. Unfortunately, the French post office indeed made a mistake and sent it first to the wrong country. However, the post office escalated your request immediately and sent it to your destination with a slight delay according to the detailed tracking number that was sent to you.

Moreover, we are very sorry to read that the size didn't suit you even though our size L is consistent with the European size standards. Please e-mail us at contact@urbankissed.com so that we can arrange an exchange or return for you. If you have any questions regarding choosing the right size in the future, please do not hesitate to e-mail us or via live chat - we reply within max 1 business day. We are more than happy to provide you exact measurements and provide a suggestion.

Classificada 4 em 5 estrelas

Running pants(KOOD: HB-19048-Black-XL)

Running pants lace was short!

21 de setembro de 2021
logótipo da Urbankissed

Resposta da Urbankissed

Hi Meelis, thanks for your honest review. We are very sorry to read that the lace was slightly too short. Can you please e-mail us at contact@urbankissed.com with the order number so that we can check your request and possibly resend the item? We look forward to hearing from you.

Classificada 5 em 5 estrelas

oceanchild one piece swimsuit…

baught an oceanchild swimsuit made from recyclable plastic material. texture was amazing, color so vibrant and woyld dry immediately despite being a one piece. so happy for that buy, highly recommended!

1 de setembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great Quality for Price, More Communication!

Although I wasn't notified of when the sandals shipped, I was pleasantly surprised when they arrived safely and in excellent condition about a month or so after purchasing. The packaging was cute. The shoes are great quality and look super cute. The color has darkened somewhat as I've used them in the sun and near water, but the effect isn't displeasing. Overall, great care and quality, but I would have liked a bit more communication about shipping. Thank you!

1 de setembro de 2021
logótipo da Urbankissed

Resposta da Urbankissed

Hi Alex, thank you so much for your honest review. Usually, you will be notified directly by DHL as soon as your order from this brand has been shipped. There was indeed an issue with DHL Express back then which meanwhile has been fixed. We sincerely apologize for the lack of communication.

Do not hesitate to e-mail us at contact@urbankissed.com next time if you have any concerns or questions. We always aim for reverting within 24 hours.

Classificada 5 em 5 estrelas

Perfect!

Parfait! Équipe très réactive aux mails et en cas de problème(s) avec les colis aussi. Vraiment contente :)

18 de maio de 2021
Classificada 5 em 5 estrelas

Beautiful sustainable lingerie at UrbanKissed

I was looking for beautiful sustainable lingerie and am happy that I found the Nette Rose collection at Urbankissed. It's great to have this South African brand deliverable in Europe. I'm really happy with my purchase and loved the personalized card from Urbankissed that came with it!

11 de maio de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy

Fast, cheap porto and beautiful product! It‘s very good to know that you can have nette rose products from a local shop, ordering from the original shop in Cape Town the costs are so much higher... best wishes!

5 de maio de 2021

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