I've been ordering one or two customized cases per year from Vaja for about a decade, and I've always been very happy with the results. This year I asked them to emboss some lettering into a type of l... Ver mais
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Leia as opiniões dos outros
Vaja used to be amazing with great customer service. Now they totally suck. I've spent thousands on Vaja cases over the years but when my latest one started to fall apart they really didn't wa... Ver mais
A empresa respondeu
I’ve been a Vaja customer for years, and this Buckler Grip case for the iPhone 17 Pro is honestly one of their best yet. The leather feels amazing as always, and the Buckler corners are beautiful. Gre... Ver mais
A empresa respondeu
I have had the Vaja top-flip case for every iPhone I have ever purchased, and I absolutely love it. Not only does it protect every part of the phone, it does so with style and class. The leather is su... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de acessórios para telemóveis
- Loja de telemóveis
- Loja de acessórios para computadores
- Loja de computadores e acessórios
- Exportador de artigos de cabedal
- Loja de artigos de cabedal
Escrito pela empresa
Vaja is a premium leather goods company founded in 1999, specializing in handcrafted leather cases for Apple devices, including iPhone leather cases, iPad leather cases, MacBook leather cases, and AirPods accessories. Every Vaja product is made using high-quality Argentine leather and produced with a strong focus on craftsmanship, durability, and design. Our leather cases are designed not only to protect your devices, but to enhance how they look and feel in everyday use. From slim leather iPhone cases to wallet leather cases and full leather iPad covers, we aim to create products that combine functionality with timeless aesthetics. Many of our designs include features such as magnetic closures, detachable wallet systems, and personalized options like embossing and custom color combinations. All of our custom leather cases are produced in Argentina by skilled artisans, with certain models also available through our European warehouse for faster delivery. Because of the handcrafted nature of our leather products, each item reflects attention to detail and a commitment to quality that goes beyond mass-produced alternatives. Over the years, Vaja has built a loyal customer base, with many customers returning across multiple device generations. At the same time, we continuously review and improve our materials and designs to ensure they meet the expectations of a premium leather product. Our customer service team works closely with each client to provide support, answer questions, and resolve any issues that may arise. Whether you are purchasing your first leather phone case or returning for another custom leather piece, our goal is to deliver both a product and an experience that reflect the values behind the Vaja brand. We believe that true quality is defined not only by the leather we use, but by how our products perform over time and how we support our customers throughout their journey.
Informações de contacto
Estados Unidos da América
- www.vajacases.com
4,1
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Typically good products but...
Typically good products but why they have to ship for FEDEX signature required is crazy. I don't have enough time to drive over the the next state to pick up from facility nor do I want to sit home all day waiting for delivery. What are they thinking about signature deliver on a phone case!!
24 de maio de 2023
Opinião espontânea
Resposta da Vaja
Hi Steve, thank you for the feedback — and glad you've been happy with our products.
We hear you. Waiting around for a signature delivery is genuinely inconvenient, and we understand the frustration.
For orders above a certain value, we do require a signature to make sure your purchase arrives safely and doesn't get left unattended — it's a protection we put in place for our customers. That said, we know it adds a step, and we should be communicating that more clearly at checkout so there are no surprises.
If you'd like to arrange a more convenient delivery window or pickup option, please reach out to us at support@vajacases.com and we'll be happy to help sort it out.
Thanks again for being a Vaja customer.
Big mistake
Ordered a pair of leather sneakers, big mistake, ordered a size larger but they were to tight in fact i had a job to even get them on, so after paying £72 customs and £41 to send back to the USA i am well out of pocket plus i was expecting better for the price. i have orderd from this company many times and enjoyed the lovely craftsmanship that goes into there other products shame about this.
3 de fevereiro de 2023
Opinião espontânea
Vaja has horrible service/no help
The support team is horrible. I've purchased leather phone cases from them before, and had no issues.
Recently tried to buy a leather jacket that was on sale for holidays and getting help from customer support was like pulling teeth. It felt like they did not want me to get the item at the discounted price and made me wait until the sale was over before offering me a solution that required to buy the item at a higher price. No thank you. I'm writing this of my list of companies to buy from moving forward.
13 de dezembro de 2022
Opinião espontânea
Buyer beware…
This company does not replace faulty goods in my experience. They will stop communicating if you object.
7 de outubro de 2022
Opinião espontânea
I would not trust the marketing
They have excellent leather, but the customer service. Bought a case with promised wireless charging. Did not work. Checked with other case from Vaja and it worked. They will investigate they said. The charger is from Logitech. One of biggest certified Apple products, bought on apple store. They claim that is not currently in the apples tore and that is why its not an approved charger. Very bad. This is a charger bought from apple and work with other Vaja Cases. Go and buy a new charger was their answer, even if the charger work perfectly, also with other Vaja Cases
27 de abril de 2021
Opinião espontânea
Wow!!
Wow! amazing again Vaja absolutely perfect iPhone 12 Pro top flip case this is at least my 8th or maybe even 10 Vaja case and everyone has been perfect. I have still got one on my iPhone X and is still like new after all the years of use I have tried other manufacturers but nothing gets close I have also had 2 iPad cases and again brilliant. I have just been looking at past reviews on this website and just cannot understand there problems
26 de abril de 2021
Opinião espontânea
Buyer beware
Horrible customer service. Recently, I purchased two custom leather iPhone 12 Pro Max cases and both were too small to fit the phone. After submitting a complaint, I received no response, not even an apology. This has been a very expensive learning lesson for me.
Over the years, I have purchased many cases from Vaja and all have been of the best quality and fit. Evidently, there has been a significant deterioration in quality control and customer service. Vaja is no longer the company that it once was.
21 de fevereiro de 2021
Opinião espontânea
Beware the import duty
Vaja make good cases but they are not up front about the considerable import duty you will have to pay. They hide this information in the small print of their terms and conditions.
12 de outubro de 2016
Opinião espontânea
Worst customer service & faulty leather phone case
The company is unbelievable. I thought that I was buying from a trustworthy company. The phone cover cost $170 & I new it was going to take a bit longer as it was a custom colour, but took far longer than they said it would. When it finally arrived I was delighted, but noticed a few white marks on the top, but was pleased apart from that. Just after 3weeks of use, the cover had started to split at the top & more small white patches started to appear all over it. Contact the company & they said it must have happened in the transport & I should have contacted the straight away. So they could claim from the delivery company & there was no more they could do for me now. I sent repeated emails to them and they finally said they would sent me a brown cover when I returned my custom pink cover & they would arrange a courier to pick it up. I asked why I couldn't have the pink colour that I have payed for. That's were it was ended. No more Communication from Vaja since.
Left with a fault leather iphone cover & €170 out of pocket.
So upset about this.
Don't no what else I would have done.
30 de março de 2016
Opinião espontânea
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