Entered the amazing new shop location today, and what a beaut it is! Without even mentioning the array of products they have, the new fit is stunning, with inviting relaxed decor, and freindly smiles... Ver mais
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Having been using Vapeology for all my vaping supplies for over five years, I can truly vouch for the consistent, superb service I have received .. the team of staff there are super friendly and defi... Ver mais
A empresa respondeu
I had a text message letting me know my ordr was ready to collect Staff always very helpful
Great customer service from Kyle, he was very polite and helpful as well as giving me a lot of good information on my new device and an amazing deal on some vape juices. The shop itself has a chilled... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Vapeology first opened in 2014 by owner Matthew Abercrombie. His mission was to find an alternative to smoking and to help as many people as possible quit by switching to vaping. In the early days, the media gave it a bad name, but as more testing by physicians has come about, like the Royal College of Physicians and being endorsed by the NHS, Vaping has come a long way in being the best cessation for quitting smoking. Vapeology has expanded massively, and due to customer support, we moved to a bigger store in 2019. We pride ourselves on our customer service and wouldn't be where we are today without our customers. The reviews we receive are truly heartwarming and fuel us to better ourselves every day. Thank you for all the reviews and support along the way. The vapeology family is forever growing.
Informações de contacto
Vapeology, 2A New Street, ASHFORD, TN24 8UU, UNITED KINGDOM, TN24 8UU, Ashford, Reino Unido
- 08002118014
- info@vapeology.com
- www.vapeology.co.uk
4,9
Excelente
1 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had aService text message letting me know my…
I had a text message letting me know my ordr was ready to collect
Staff always very helpful
7 de maio de 2026
Resposta da Vapeology
Thank you for the 5-star review, Mandy. We truly appreciate you taking the time to support us.
Vapeology.
Resposta da Vapeology
Thank you for the 5-star review, Dan. We really appreciate your kind words and support.
Vapeology.
Resposta da Vapeology
Thank you for the 5-star review. We really appreciate your support.
Vapeology.
Easy to use website and speedy delivery
14 de abril de 2026
Resposta da Vapeology
Thank you for the 5-star review, David. We truly appreciate your support.
Vapeology.
Great customer service
Great customer service (they rang to check when I accidentally ordered the same thing twice) and the products were excellent too.
13 de abril de 2026
Resposta da Vapeology
Thank you for the amazing 5-star review, Leila. We truly appreciate your support.
Vapeology.
Friendly staff
Friendly staff, helpful, had what I required in stock at a good price.
7 de abril de 2026
Resposta da Vapeology
Thank you for the 5-star review, Roger. Your support is very much appreciated.
Vapeology
Kitted me out with a great new vape and…
Kitted me out with a great new vape and it works like a charm
1 de julho de 2025
Resposta da Vapeology
Thank you for the 5-star review, Christopher. Glad we could help you with the new kit.
Vapeology.
Resposta da Vapeology
Thank you for the 5-star review, Anthony. We really appreciate your support.
Vapeology.
Resposta da Vapeology
Thank you for the 5-star review, Marta, and your kind words. We really appreciate your support.
Vapeology.
Amazing service as always
24 de março de 2026
Resposta da Vapeology
Thank you for taking the time to support us, Richard. We really appreciate the 5 stars.
Vapeology.
Friendly and helpful staff, with beautiful new shop.
Entered the amazing new shop location today, and what a beaut it is! Without even mentioning the array of products they have, the new fit is stunning, with inviting relaxed decor, and freindly smiles from the staff, and even met the owner. They are all very approachable and are very knowledgeable about all thier products. Giving advice on what you want, rather than just selling products. Very helpful, friendly cheery team.
25 de março de 2026
Opinião espontânea
Resposta da Vapeology
Thank you so so much for an outstanding review. We really appreciate you taking the time out of your day to support us with truly heartwarming words. This has really made our day.
Vapeology.
Great customer service
Great customer service. Delivered quickly and good quality
29 de dezembro de 2025
Resposta da Vapeology
Thank you so much for the 5-star review, Sophie. We truly appreciate your support and feedback.
Vapeology.
E liquids
Excellent service quick on delivery always order from them would remend to my family and friends
12 de março de 2026
Resposta da Vapeology
Thank you for the 5-star review, Suzanne. We really appreciate your support, and thank you for spreading the love with family and friends. Word of mouth is a massive help for us.
Vapeology.
Thank you Vapeology… The website was so…
Thank you Vapeology… The website was so easy to use and the OXVA NeXlim Pod Vape Kit is spot on. Thank you guys!
5 de março de 2026
Resposta da Vapeology
Thank you for the outstanding 5-star review, Gavin. We are really pleased that you have had a great experience with our website and are enjoying the Nexlim kit. It really is one of the best devices we currently have in stock.
We look forward to helping you with all your online orders with us.
Vapeology.
Easy to navigate website
Easy to navigate website. Very prompt delivery. Very very well packaged to avoid any damage in transit. Absolutely spot on. Couldn’t have asked for more
2 de março de 2026
Resposta da Vapeology
Thank you so much for your kind words, Hayley. As an independently run business, we run the website from our store and always put the highest level of care and customer service in our online orders, as we do for our customers in-store.
Its truely heartwarming to know how happy you are with us.
vapeology.
Resposta da Vapeology
Thank you for taking the time to give us a 5-star review, Nick. We really appreciate your support.
Vapeology.
Great severice and people
23 de fevereiro de 2026
Resposta da Vapeology
Thank you for the 5-star review ricky, Ricky. Your support is truly appreciated.
Vapeology.
Great vape shop who I use all the time
Great vape shop who I use all the time. Great customer service and team in there
21 de fevereiro de 2026
Resposta da Vapeology
Thank you for the 5 star review Jamie, we really appreciate your support.
Great knowledge
Great knowledge, and so helpful, nothing was too much effort for them.
9 de fevereiro de 2026
Resposta da Vapeology
Thank you for the 5-star review, Darryl. We really appreciate the support. We always pride ourselves on going above and beyond to help our customers.
Vapeology.
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