On renewal of my motor policy they claimed despite no claims during the year that they were unable to provide a competitive quotation. As to why I never found out having obtained cover elsewhere chea... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great assistance from this company. Could not complete payment on line due to difficulties confirming with bank on same device as insurance forms. ( old phone). Their Customer serviice sorted it al... Ver mais
Found the link on Comparison site. Price was excellent. Filled in all details quickly and easily. Unfortunately site would not process payment. Contacted customer services who went through the process... Ver mais
Great quotation best price around for my Mercedes but only time will tell if service is good will keep you all updated if any problems thank you 😀
Informações sobre a empresa
- Companhia de seguros
- Companhia de seguros de automóveis
- Companhia de seguros de habitação
- Agência de seguro de vida
Informação fornecida por diversas fontes externas
Looking after your health is one of the most important things you can do. At Vavista, we believe in the health and wellbeing of our policyholders. That’s why our innovative approach to car and life insurance helps you to protect against risk while also improving your health. As a Vavista policy holder, we reward you with a little extra, providing exclusive access to a wellbeing resource that helps you to stay fit and live a healthy life. Vavista offers car insurance with a number of policy options to suit a variety of clients and budgets. Comprehensive insurance offers the most extensive cover, ensuring you are protected against all possibilities. There are also a number of value added services such as extended warranty, or specialist insurance, which focuses on vintage and other specialised vehicles.
Informações de contacto
Lysander House, bs107tq, Reino Unido
- Marketing@vavista.com
- www.vavista.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 86% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
huge fees
Had to cancel. The fees are crazy!!!! Only take this if you will not need to cancel - sell car, accident ect.
Will not use them again!

Resposta da Vavista
Very good experience as conparison…
Very good experience as conparison others. Much better price for vehicle
Very competitive price for my car with…
Very competitive price for my car with lots of free adds onEasy to complete the additional cover requirements and the payment options. The price of the policy for a 5 star defacto rating is very good.
Competitive quote and easy customer service portal
I found Vavista via a comparison website. Easy to complete the additional cover requirements and the payment options. The price of the policy for a 5 star defacto rating is very good. Hopefully I will not have to make a claim!
WOW WHAT A SCAM OF AN INSURANCE COMPANY…
WOW WHAT A SCAM OF AN INSURANCE COMPANY MY WIFES POLICY IS UP FOR RENEWAL BUT WITH HER HAVING STAGE 4 CANCER SHE DOES NOT WANT TO RENEW HER POLICY SO THE COMPANY TRICKED HER INTO SAYING SHE WANTED TO CANCELLE IT SO NOW THEY ARE TRYING TO CHARGE HER 35 POUNDS WHEN ALL SHE WANTED TO DO WAS NOT RENEW IF SHE DOES NOT RESPONDED BY 7.7.25 THERE GOING TO TRY CHARGE HER 75 POUNDS THE POOR WOMAN IS LAID IN HOSPITAL AS IM WRITING THIS REVIEW WITH SOME SORT OF INFECTION AND HAS BEEN FOR OVER A WEEK SO PLEASE BE ADVISED AVOID THIS COMPANY THEY WONT EVEN ANSWER THE PHONE SO IM THINKING OF TAKING LEGAL ADVICE

Resposta da Vavista
Found on a comparison site it was…
Found on a comparison site it was straight forward to apply and had an email confirmation almost immediately. Also good price for the level of cover offered.
Used via a comparison site
Used via a comparison site, wasn’t the cheapest option but for very little extra the covered options were so much better.
Text and email confirmation came through straight away
Easy to use web site with efficient and…
Easy to use web site with efficient and friendly back up
constant failing direct debit. Funds available.
Absolutely abysmal service. Had a payment plan set up which they failed to collect through Direct Debit. And on frequent requests to have them attempt the direct debit they refused to do so. Causing them to now cancel my insurance. I am assuming this is a scam as they are still requesting the full money... Good thing they have the direct debit in place. They can get their money from there.

Resposta da Vavista
Excellent and fluid experience
Excellent and fluid experience changing my car insurance to VaVista, process was straight forward and quick and easy.
Stitched up
Had to cancel insurance due to faulty car had contacted Vavista to let them know a week into the policy, car was eventually collected a month into policy albeit had been sitting in drive unused Obviously had to pay for time insured ,policy had cost £303 so was expecting a reasonable rebate hadn’t banked on a £75 cancellation fee and £77 brokerage fee got £131 back Definitely read the small print before going with these also very unhelpful on phone

Resposta da Vavista
Ineffective app and online customer…
Ineffective app and online customer portal. Telephone customer services not much better, agent's knowledge was severely lacking, unsure of how to do anything. Website says my model car dosen't exist. If u want a company you can deal with in a reasonable way, avoid this company like the plague!!!!

Resposta da Vavista
Do Not Use!!
Have just phoned up Vanista to cancel my car insurance and it’s definitely not a call centre in Britain, there was lots of noise and shouting which made it hard to hear but I was told that I wud have to pay £93.15 to cancel which equates to nearly 3 months payments, I never used the RAC breakdown cover and I’m up to date with the payments, I’ve just read that it’s a brokerage firm and to be honest I’m more than fuming, I’m 62 yo and this is definitely a contender for rip off Britain!!!!!

Resposta da Vavista
Worst company I've ever had the…
Worst company I've ever had the misfortune to use. Call centre is not from the UK and definitely not helpful. Only wanted to cancel my insurance (without paying more than I owe!!). This company has to be a major contributer to the 'rip off Britain' would never use these idiots again even if it means paying a bit more!!

Resposta da Vavista
Took this insurance out he use it was…
Took this insurance out he use it was the best quote. Whilst waiting for it to start I was asked to send in copies of my driving licence which I did. In the day it started I was emailed to say that having reviewed my policy with the new documentation they would be giving me a refund of £18 odd. But as this is an amendment to the policy they will charge me £50.
Huh! I didn’t ask for the amendment. Also I am now a lower risk but my payments will go up anyway. How does that work.
I phoned them and asked to cancel. I was placed on hold several times I asked to speak to a manager but was told that in the whole building none were available…..
I asked how long it would take for a call back, was told up to 72 hours.
My reaction to this was, what you mean is that I have to keep this policy for a few days so that you can then charge me more for that privilege.
I threatened them with legal action and action in social media. They agreed to cancel and gave me £25 refund.
I am out by about £45 now and I doubt I will get this refund.
I would rather lose that than have to make a claim with them.
I should have checked the reviews first.
I am sure they will post a response which is identical to all of the others. And if they mean what they say then none of us would have had to write these reviews so it is all just a game to them and I would say verging fraudulent.

Resposta da Vavista
lets see my insurance gonna start on 30…
lets see my insurance gonna start on 30 of june
Vavisa who are a broker avoid
If anything happen to your car whilst you are with vavista then expect no any help from, not only that, they demand even more money from you (hidden charges with hidden policy). They are a broker and trust me they wont accept they are, but after i attempted several times i got one who was honest enough to admit they are a broker. Avoid broker they are pain when you encounter problem.

Resposta da Vavista
Very good price and quick and easy to…
Very good price and quick and easy to set up the policy
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







