Vavista Opiniões 

3028
TrustScore: 3.5 em 5

3,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

On renewal of my motor policy they claimed despite no claims during the year that they were unable to provide a competitive quotation. As to why I never found out having obtained cover elsewhere chea... Ver mais

Classificada 5 em 5 estrelas

Great assistance from this company. Could not complete payment on line due to difficulties confirming with bank on same device as insurance forms. ( old phone). Their Customer serviice sorted it al... Ver mais

Classificada 5 em 5 estrelas

Found the link on Comparison site. Price was excellent. Filled in all details quickly and easily. Unfortunately site would not process payment. Contacted customer services who went through the process... Ver mais

Classificada 4 em 5 estrelas

Great quotation best price around for my Mercedes but only time will tell if service is good will keep you all updated if any problems thank you 😀

Informações sobre a empresa

  1. Companhia de seguros
  2. Companhia de seguros de automóveis
  3. Companhia de seguros de habitação
  4. Agência de seguro de vida

Informação fornecida por diversas fontes externas

Looking after your health is one of the most important things you can do. At Vavista, we believe in the health and wellbeing of our policyholders. That’s why our innovative approach to car and life insurance helps you to protect against risk while also improving your health. As a Vavista policy holder, we reward you with a little extra, providing exclusive access to a wellbeing resource that helps you to stay fit and live a healthy life. Vavista offers car insurance with a number of policy options to suit a variety of clients and budgets. Comprehensive insurance offers the most extensive cover, ensuring you are protected against all possibilities. There are also a number of value added services such as extended warranty, or specialist insurance, which focuses on vintage and other specialised vehicles.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 86% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(3028)

145 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 1 em 5 estrelas

huge fees

Had to cancel. The fees are crazy!!!! Only take this if you will not need to cancel - sell car, accident ect.

Will not use them again!

12 de julho de 2025
Opinião espontânea
logótipo da Vavista

Resposta da Vavista

Hi, thank you for your feedback.
We are sorry to hear of your recent experience you have had with us regarding the cancellation of your policy.
Please email us your vehicle registration and your concerns to Reviews@Vavista.com, we can then locate your policy and assist you further. Thank you.

Classificada 1 em 5 estrelas

WOW WHAT A SCAM OF AN INSURANCE COMPANY…

WOW WHAT A SCAM OF AN INSURANCE COMPANY MY WIFES POLICY IS UP FOR RENEWAL BUT WITH HER HAVING STAGE 4 CANCER SHE DOES NOT WANT TO RENEW HER POLICY SO THE COMPANY TRICKED HER INTO SAYING SHE WANTED TO CANCELLE IT SO NOW THEY ARE TRYING TO CHARGE HER 35 POUNDS WHEN ALL SHE WANTED TO DO WAS NOT RENEW IF SHE DOES NOT RESPONDED BY 7.7.25 THERE GOING TO TRY CHARGE HER 75 POUNDS THE POOR WOMAN IS LAID IN HOSPITAL AS IM WRITING THIS REVIEW WITH SOME SORT OF INFECTION AND HAS BEEN FOR OVER A WEEK SO PLEASE BE ADVISED AVOID THIS COMPANY THEY WONT EVEN ANSWER THE PHONE SO IM THINKING OF TAKING LEGAL ADVICE

23 de junho de 2025
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Resposta da Vavista

Hi, thank you for your feedback.
We are sorry to learn of your dissatisfaction. We take customer concerns very seriously and appreciate any feedback
please email us with your vehicle registration and your concerns to Reviews@Vavista.com.
We can then locate your policy and assist you further. Thank you

Classificada 5 em 5 estrelas

Used via a comparison site

Used via a comparison site, wasn’t the cheapest option but for very little extra the covered options were so much better.
Text and email confirmation came through straight away

27 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

constant failing direct debit. Funds available.

Absolutely abysmal service. Had a payment plan set up which they failed to collect through Direct Debit. And on frequent requests to have them attempt the direct debit they refused to do so. Causing them to now cancel my insurance. I am assuming this is a scam as they are still requesting the full money... Good thing they have the direct debit in place. They can get their money from there.

1 de julho de 2025
Opinião espontânea
logótipo da Vavista

Resposta da Vavista

Hi, thank you for your feedback.
We are sorry to learn of your dissatisfaction
Please could you email me your vehicle registration and your concersn to to Reviews@Vavista.com, we can then locate your policy and assist you further. Thank you.

Classificada 1 em 5 estrelas

Stitched up

Had to cancel insurance due to faulty car had contacted Vavista to let them know a week into the policy, car was eventually collected a month into policy albeit had been sitting in drive unused Obviously had to pay for time insured ,policy had cost £303 so was expecting a reasonable rebate hadn’t banked on a £75 cancellation fee and £77 brokerage fee got £131 back Definitely read the small print before going with these also very unhelpful on phone

13 de junho de 2025
Opinião espontânea
logótipo da Vavista

Resposta da Vavista


Hi, thank you for your feedback.
We are sorry to hear of your recent experience you have had with us regarding the cancellation of your policy
Please email us your vehicle registration and your concerns to Reviews@Vavista.com, we can then locate your policy and assist you further. Thank you

Classificada 1 em 5 estrelas

Ineffective app and online customer…

Ineffective app and online customer portal. Telephone customer services not much better, agent's knowledge was severely lacking, unsure of how to do anything. Website says my model car dosen't exist. If u want a company you can deal with in a reasonable way, avoid this company like the plague!!!!

1 de julho de 2025
Opinião espontânea
logótipo da Vavista

Resposta da Vavista


Hi, thank you for your feedback. We do apologise for the inconvenience.
Please email us your vehicle registration and your concerns to Reviews@Vavista.com, we can then locate your policy and assist you further. Thank you

Classificada 1 em 5 estrelas

Do Not Use!!

Have just phoned up Vanista to cancel my car insurance and it’s definitely not a call centre in Britain, there was lots of noise and shouting which made it hard to hear but I was told that I wud have to pay £93.15 to cancel which equates to nearly 3 months payments, I never used the RAC breakdown cover and I’m up to date with the payments, I’ve just read that it’s a brokerage firm and to be honest I’m more than fuming, I’m 62 yo and this is definitely a contender for rip off Britain!!!!!

30 de junho de 2025
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logótipo da Vavista

Resposta da Vavista

Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction
Please email us your vehicle registration and your concerns to Reviews@Vavista.com, we can then locate your policy and assist you further. Thank you

Classificada 1 em 5 estrelas

Worst company I've ever had the…

Worst company I've ever had the misfortune to use. Call centre is not from the UK and definitely not helpful. Only wanted to cancel my insurance (without paying more than I owe!!). This company has to be a major contributer to the 'rip off Britain' would never use these idiots again even if it means paying a bit more!!

26 de junho de 2025
Opinião espontânea
logótipo da Vavista

Resposta da Vavista

Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction.
Please email us with your vehicle registration and your concerns to
Reviews@Vavista.com, we can then locate your policy and assist you further. Thank you.

Classificada 1 em 5 estrelas

Took this insurance out he use it was…

Took this insurance out he use it was the best quote. Whilst waiting for it to start I was asked to send in copies of my driving licence which I did. In the day it started I was emailed to say that having reviewed my policy with the new documentation they would be giving me a refund of £18 odd. But as this is an amendment to the policy they will charge me £50.
Huh! I didn’t ask for the amendment. Also I am now a lower risk but my payments will go up anyway. How does that work.
I phoned them and asked to cancel. I was placed on hold several times I asked to speak to a manager but was told that in the whole building none were available…..
I asked how long it would take for a call back, was told up to 72 hours.
My reaction to this was, what you mean is that I have to keep this policy for a few days so that you can then charge me more for that privilege.

I threatened them with legal action and action in social media. They agreed to cancel and gave me £25 refund.
I am out by about £45 now and I doubt I will get this refund.
I would rather lose that than have to make a claim with them.

I should have checked the reviews first.

I am sure they will post a response which is identical to all of the others. And if they mean what they say then none of us would have had to write these reviews so it is all just a game to them and I would say verging fraudulent.

25 de junho de 2025
Opinião espontânea
logótipo da Vavista

Resposta da Vavista

Hi, thank you for your feedback.
We are sorry to hear about your recent experience.
Please email us with your vehicle registration and your concerns to Reviews@Vavista.com
We can then locate your policy and assist you further. Thank you.

Classificada 1 em 5 estrelas

Vavisa who are a broker avoid

If anything happen to your car whilst you are with vavista then expect no any help from, not only that, they demand even more money from you (hidden charges with hidden policy). They are a broker and trust me they wont accept they are, but after i attempted several times i got one who was honest enough to admit they are a broker. Avoid broker they are pain when you encounter problem.

11 de junho de 2025
Opinião espontânea
logótipo da Vavista

Resposta da Vavista

Hi, thank you for your feedback. We are sorry to hear about your recent experience.
Please could you email me your vehicle registration and your concerns to Reviews@Vavista.com,
We can then locate your policy and assist you further. Thank you.

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