Olivia was wonderful to work with for our excursion. We had a large group and she was able to coordinate 2 boats for the day to cruise along the Amalfi Coast. Communication was excellent and everythin... Ver mais
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Captain Jack and Mason were amazing. They handled our crazy crew of 19 with such professionalism. Their knowledge of whales and where the whales were was incredible. We saw so many amazing sites.... Ver mais
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If you make human mistakes, this might not be the company to use. Between my travel agent and myself, we double booked an excursion and didn’t catch the mistake until they picked us up for the excurs... Ver mais
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Corey did an excellent job with my booking from start to finish!! It was a multi generation family booking with private tours. I would not hesitate to use Venture Ashore again, she made the who proces... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Venture Ashore is the leading provider of independent shore excursions and experiences worldwide. Our highly knowledgeable team are experts in developing amazing experiences at affordable prices, securing the best guides and tour amenities and offering outstanding customer service from beginning to end. Offering a wide range of private and shared shore excursions and an array of experiences to suit all ages, interests, and abilities that fit the logistics across all cruise lines. We always guarantee to get you back to your cruise ship in plenty of time for your cruise ship’s departure and if your cruise ship does not port…you do not pay!
Informações de contacto
2810 N Church Street, 19802, Wilmington, Estados Unidos da América
- 1-888-927-3620
- support@ventureashore.com
- www.ventureashore.com
4,4
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262 opiniões
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Very disappointing experience
Very disappointing experience, would not use Venture Ashore again
We booked two excursions with Venture Ashore during our cruise and unfortunately came away very disappointed with both.
Our first excursion was to Rome. Andrea, our guide, was OK, but he didn’t seem particularly comfortable using the microphone, so the commentary was very hit and miss. The group was also huge, which made keeping everyone together difficult.
At the end of the tour, Andrea recommended a restaurant for lunch and around 36 of us went there. This turned out to be a terrible recommendation. We were charged €97 for a meal that should have cost €58. We argued against it and they gave us back €25 cash. We initially thought this might have been a mistake, but at least four other families from our group had exactly the same experience. It felt like a complete rip-off and left a very sour taste at the end of the day.
We then booked the Florence and Pisa excursion, which was even more disappointing. The itinerary included a "walk with a local", which we assumed would involve someone with some knowledge of Florence. In reality, it was simply being led around by someone who announced where we were. The person wasn't actually local and wouldn't answer questions about the buildings, history or location because they weren't a tour guide who apparently get paid €100 an hour! She spent rhe entire time. Hatting on her phone. Calling this part of the excursion a tour is very misleading. It added very little and felt like a complete waste of time.
The worst part, though, was the timekeeping. We were supposed to be back at our ship, P&O Azura, at 5pm. We didn't arrive back until around 6.10pm, despite the final boarding time being 6pm. This made the journey back incredibly stressful for everyone. The poor time management also meant we couldn't properly relax and enjoy our time in Pisa because everyone was worrying about getting back to the ship.
After two disappointing experiences, I wouldn't book with Venture Ashore again. In future, I'd pay the extra and book excursions directly through P&O. They may cost more, but you're collected from and returned directly to the ship, rather than having the additional hassle of getting buses to meeting points, finding the group and standing around queuing in the sun.
Overall, both trips felt poorly organised and not good value for money. The late return to the ship was particularly unacceptable and stressful. Very disappointing.
9 de agosto de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you for taking the time to leave your review. We are sorry to hear about the experience you describe.
However, we have carefully checked our records and are unable to locate a Venture Ashore booking under the name associated with this review. We also have no record of any complaint or contact from you regarding either of these excursions.
Given that we cannot identify a booking, we are unfortunately unable to investigate the specific claims made in this review or establish whether the excursions described were booked through Venture Ashore.
We take customer feedback very seriously, but we also need to be able to identify the booking in order to look into an experience properly. We would therefore invite you to contact our customer service team with your Venture Ashore booking reference or the name under which the booking was made, so that we can investigate this further.
We hope to hear from you soon to try and get this matter resolved. The Venture Ashore Team
MEDITERRANEAN CRUISE TOUR between 7/20 - 7/27 /2026 - SARDINIA - MALTA AND MALLORCA
The Tour was very good and the tour guide was always ON TIME and VERY KNOWLEDGEABLE
I highly recommend VENTURE ASHORE
20 de julho de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you for your wonderful review! We're so pleased to hear that you enjoyed your tour and that your guide's punctuality and extensive knowledge made your experience even more memorable. Providing exceptional service and knowledgeable local guides is what we strive for, so your recommendation means a great deal to us. Thank you for choosing Venture Ashore, and we hope to welcome you on another adventure in the future! The Venture Ashore Team
Private Tours in Italy.
Corey Bell was so helpful and responsive. She helped us set up private tours that met the needs of our group of 10. All tours were outstanding. All guides were on time, we’re very informative, and insured. We had a wonderful time. We will definitely use interest assure again in the future, and hope that we get to work with Corey Bell again.
23 de julho de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you so much for your wonderful review! We're delighted to hear that Corey Bell was able to help coordinate private shore excursion tours in Italy that were the perfect fit for your group. It's great to know that your guides were punctual, knowledgeable, and helped make your experience in Italy so memorable. We truly appreciate your kind words and are thrilled that you had such a fantastic trip. We look forward to helping you plan another unforgettable adventure, and we'll be sure to share your compliments with Corey! The Venture Ashore Team
Corey did an excellent job with my multi generation family booking!
Corey did an excellent job with my booking from start to finish!! It was a multi generation family booking with private tours. I would not hesitate to use Venture Ashore again, she made the who process very easy. Thanks, Corey!
16 de julho de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you for your wonderful review! We're so happy to hear that Corey made your multi-generational family trip easy to plan from start to finish. Coordinating private shore excursions for groups with different interests and needs is something we take great pride in, and it's wonderful to know everything came together smoothly. We'll be sure to share your kind words with Corey, she'll be thrilled to hear them. Thank you for choosing Venture Ashore, and we look forward to helping you create more unforgettable family memories in the future! The Venture Ashore Team
Beautiful and relaxing day cruising the Amalfi coast
Olivia was wonderful to work with for our excursion. We had a large group and she was able to coordinate 2 boats for the day to cruise along the Amalfi Coast. Communication was excellent and everything was perfect. She booked us a delicious lunch at a very quaint beach restaurant. Our 2 skippers were excellent and our day could not have been more relaxing and beautiful! We all said it was the highlight of our trip.
15 de julho de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you for sharing such a wonderful review! We're delighted to hear that your Amalfi Coast cruise tour was the highlight of your trip. Olivia will be so pleased to know her planning, communication, and attention to detail helped make everything come together seamlessly for your group. We're also thrilled that you enjoyed the beautiful day on the water, the delicious beachside lunch, and the outstanding service from your skippers. Thank you for choosing us to be part of your Italian shore excursion adventure, we hope to help you create more unforgettable memories on your next trip! The Venture Ashore Team
Seamless group experience
I had an outstanding experience working with Venture Ashore for our Croatia group. From the planning stages through the completion of every tour, Corey Bell was responsive, organized, and incredibly easy to work with. Coordinating a large group can be challenging, but Corey made the entire process seamless and ensured every detail was handled professionally.
I would not hesitate to work with Venture Ashore and Corey Bell again for future group travel. Her professionalism, attention to detail, and outstanding local partners helped create an unforgettable experience for all of our travelers.
30 de junho de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you so much for your thoughtful review! We're delighted to hear that your Croatia group had such a positive experience and that Corey Bell helped make the planning process smooth from beginning to end. Coordinating large group travel requires careful attention to detail, and we're thrilled that Corey's responsiveness, organization, and dedication made everything seamless for you and your travelers. We'll be sure to share your kind words with Corey and our local partners, who will be honored to know they helped create such a memorable experience. We truly appreciate your trust in Venture Ashore and look forward to working with you again on your future group adventures! The Venture Ashore Team
Captain Jack and Mason were amazing!
Captain Jack and Mason were amazing. They handled our crazy crew of 19 with such professionalism. Their knowledge of whales and where the whales were was incredible. We saw so many amazing sites. It was an unforgettable day. I would highly recommend this company and their crew.
15 de julho de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you so much for your fantastic review! We're thrilled to hear that Captain Jack and Mason made your day on the water so memorable. Handling a group of 19 is no small task, and we're glad their professionalism, expertise, and passion for whale watching helped create such an unforgettable experience. It's wonderful to know you saw so many whales and incredible sights. We truly appreciate your recommendation and hope to welcome you and your crew back for another amazing adventure in the future! The Venture Ashore Team
All the tours were excellent
All the tours were excellent! The guides were also 5 star rated. They were informative as well as fun! The whole group enjoyed!
22 de julho de 2026
Resposta da Venture Ashore
Thank you so much for your wonderful review! We're delighted to hear that you and the whole group had such a great experience. It's fantastic to know our guides made the tours both informative and fun, we'll be sure to pass along your kind words to them. We truly appreciate you choosing Venture Ashore for your cruise excursions and hope to welcome you all back again soon! The Venture Ashore Team
Wildlife viewing and Whale Watching Tour
Olivia Rapisand since the beginning, was amazing..
She helped me with all my doubts and requests.
My clients had an amazing tie during their shore excursion. They do saw some whales and many wildlife.
13 de julho de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you so much for your wonderful review! We're thrilled to hear that Olivia provided exceptional support from the very beginning and was able to assist with all your questions and requests. It's also fantastic to know your clients had an amazing time on their shore excursion and were lucky enough to see whales and other incredible wildlife. We truly appreciate your kind words and look forward to welcoming you and your clients again in the future! The Venture Ashore Team
If you make human mistakes
If you make human mistakes, this might not be the company to use. Between my travel agent and myself, we double booked an excursion and didn’t catch the mistake until they picked us up for the excursion. The excursion itself was wonderful, but it was not worth double the price. When I attempted to contact venture ashore, they were not pleasant understanding or helpful. We will not use them again and I will not recommend them to friends and family. i’m sure I will get some AI generated Sorry about your bad luck response.
1 de julho de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you for your review. We're really pleased to hear that you enjoyed the tour.
When you contacted us, our team looked into every aspect of your booking and did everything we could to see if there was a solution. We found that the duplicate reservation had been made under two different names and made on two different booking dates, one in March and one in May. Because of this, there was no way for us to identify it as a duplicate before the day of the tour.
Unfortunately, by the time the duplicate booking came to light, the seats had already been held for your reservation and it was too late for us to resell them, so we weren't able to offer a refund.
We completely understand that this was disappointing, and while we couldn't change the outcome in this instance, we did carefully investigate every point raised in an effort to help. We're pleased that you had a wonderful time on the tour and wish you all the best with your future travels. The Venture Ashore Team
We had a very nice itinerary n clear…
We had a very nice itinerary n clear instructions with the help of Corey Bell. She had been very patient in listening to our requests .There was a tour guide who wasn’t very helpful with our passengers who have mobility problem n had been promoting his company not Venture Ashore. He gave me his card n tossed it somewhere, not interested.Our thanks also to Jen for turning us to Corey Bell , the best. Till our next trip for sure. 👏👏👏👏 Cari n Perri Bengzon -tour agents
15 de junho de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you so much, Cari & Perri, for your wonderful review! We're delighted to hear that Corey was able to create a great itinerary and provide clear guidance while patiently accommodating your requests. We'll be sure to share your kind words with Corey she will be thrilled to know she made such a positive impact on your travel planning. We truly appreciate your trust in us and can't wait to help you plan your next adventure. See you again soon! The Venture Ashore Team
Responsive, organized, and made my group booking easy!
Olivia was great to work with and incredibly responsive throughout the entire process. She sent plenty of helpful follow-ups as I was putting my group together, which made staying on top of everything so much easier. We ended up with 13 guests on an excursion, and Olivia helped make the whole thing simple and stress-free to coordinate. Highly recommend working with her!
10 de junho de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you for taking the time to share your experience! We're delighted to hear that Olivia provided responsive and attentive support throughout the planning process of your groups cruise excursions. Coordinating a group excursion can involve many moving parts, and we're glad she was able to make the experience simple and stress-free for you and your 13 guests. We truly appreciate your recommendation and look forward to helping you create more memorable experiences in the future! The Venture Ashore Team
Tour of Florence and Pisa from La…
Tour of Florence and Pisa from La Spezia port, Italy.
Excellent service. Easy to locate the guide at the port entrance and then a very interesting and enjoyable full day excursion to both Florence and Pisa including a mix of guided tours and plenty of free time. The guide (Marti) was very engaging and her knowledge certainly added to the trip. This was our third excursion with Venture Ashore and all have been of the highest quality.
Christine and Alan Burke
Manchester, England
5 de junho de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you, Christine and Alan, for your wonderful feedback. We're delighted to hear that you enjoyed your tour of Florence and Pisa from La Spezia and that you found the shore excursion both interesting and well balanced with guided sightseeing and free time. We're especially pleased that Marti's knowledge and engaging personality helped make the day even more memorable. It means a great deal to us that this was your third shore excursion with Venture Ashore and that each one has met your expectations. We truly appreciate your continued support and look forward to welcoming you on another adventure in the future. The Venture Ashore Team
tours:inside passage AK june 6-9
in Sitka AK we toured with Brent Davis on 6/8
he was knowledgeable, friendly and made the tour absolutely GREAT
In Hoonah we toured with Cora Roberts who is a 3rd generation native, not only did we see brown bears, birds, a martin & an ermine but she was so very knowledgeable about all the trees and plants and habitat she made our tour WONDERFUL!
in Juneau we did the glacier with Lori Lee, she was fun, knowledgeable & friendly then we boarded the boat for whale watching with Russell, Mia & Panner, they were super helpful, we saw whales & sea lions and even saw a whale breach - it was amazing they made our tour delightful!
6 de junho de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you so much for sharing your shore excursion experience! We are thrilled to hear that you had such a memorable time exploring Alaska with our team.
Our guides will be delighted to know they made such a positive impact on your adventure. It's wonderful that you were able to see brown bears, birds, a marten, an ermine, whales, sea lions, and even a whale breach, what an incredible collection of wildlife encounters!
We're especially pleased that our guides' knowledge, friendliness, and passion for Alaska's wildlife, habitats, and local culture helped make each tour both educational and enjoyable. Experiences like yours are exactly what we strive to provide.
Thank you for choosing to explore Alaska with us. We hope to welcome you back for another unforgettable adventure in the future! The Venture Ashore Team
Olivia
Olivia, our Venture Ashore Group Specialist, was fantastic! She created a private group page for my agency's Alaska group cruise, making it easy for my clients to review and select excursions. The page was informative, user-friendly, and greatly simplified the booking process.
Olivia's communication, attention to detail, and follow-up were exceptional from start to finish. I have complete confidence in recommending Venture Ashore to both my clients and for my own personal travels.
29 de maio de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you so much for your wonderful feedback! We are delighted to hear that Olivia provided such exceptional service for your Alaska group cruise.
Creating a seamless and user-friendly experience for both travel advisors and their clients is exactly what we strive for, and we're thrilled that the private group page made reviewing and booking excursions so easy for your travelers. Olivia takes great pride in her communication, attention to detail, and personalized support, so your kind words will mean a great deal to her.
We truly appreciate your trust in Venture Ashore and are honored by your recommendation. We look forward to supporting you and your clients on many more memorable journeys in the future! The Venture Ashore Team
I booked a group excursion for 44…
I booked a group excursion for 44 people in Izmir Turkey for our port stop on a cruise. It was our best excursion of our entire cruise. Our group specialist Olivia Rapisand was amazing and very helpful. Our tour guide contacted us with our meeting point which was very easy to find. We had 4 vans to for all of our guests and the vans followed each other the entire time and kept our group together. Our guides were very friendly and informative. The transportation vans were clean and comfortable. I would highly recommend this tour.
3 de junho de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you so much for your wonderful review! We're thrilled to hear that your Izmir excursion was the highlight of your cruise and that everything went smoothly for your group of 44 guests.
We'll be sure to share your kind words with Olivia, who will be delighted to know that her assistance helped make the planning process easy and enjoyable. We're also glad to hear the meeting point was easy to find, and that the coordinated transportation kept your group together throughout the day.
It's especially rewarding to hear that you found the guides friendly and informative and the vehicles clean and comfortable. Creating seamless and memorable experiences for groups of all sizes is what we strive for.
Thank you for choosing us for your shore excursions from Izmir and for taking the time to share your experience. We truly appreciate your recommendation and hope to welcome you on another adventure in the future! The Venture Ashore Team
Olivia was wonderful in offering a…
Olivia was wonderful in offering a choice of options for my clients and myself to do when we spent time in Tahiti. There were 7 of us that was able to take the half day tour around the island. We learned so much and my clients raved at how good the tour was! Thank you Venture Ashore for making me look good!
27 de maio de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you so much for your kind words! We're thrilled to hear that Olivia was able to provide great options for you and your clients during your time in Tahiti. It’s wonderful that your group of seven enjoyed the half-day island tour and came away with such a memorable and educational experience. Knowing that your clients were impressed and that we helped make you look good is the highest compliment we could receive. We truly appreciate your trust in Venture Ashore and look forward to helping you create more exceptional experiences in the future! The Venture Ashore Team
Great experience booking excursions
I had an excellent experience arranging shore excursions and related travel logistics through this service.
From start to finish, the communication was clear, prompt and highly professional. In particular, Triin was outstanding - consistently responsive, detail-oriented, and proactive in ensuring that everything was correctly organised, including accessibility arrangements and excursion coordination.
Even when small clarifications were needed, they were handled quickly and with real care, giving me complete confidence that everything would run smoothly for the travellers.
Overall, the level of customer service was exceptional and made what could have been a complex process feel effortless. I would happily recommend this service and would not hesitate to use it again in the future.
Thank you, Triin, for your excellent support and attention to detail throughout.
2 de junho de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you for your wonderful review and for taking the time to share your experience, this is really appreciated.
We are delighted to hear that arranging your shore excursions and travel logistics was a smooth and enjoyable process. Providing clear communication, careful planning, and reliable support is something we strive for, so it is especially rewarding to know that we met your expectations.
Triin will be thrilled to receive your kind feedback. Her dedication, attention to detail, and commitment to ensuring every aspect of a booking is handled with care are qualities we greatly value, and we are pleased that her support gave you complete confidence throughout the process.
Thank you again for your recommendation and trust in our service. We look forward to assisting you and your travellers again in the future. The Venture Ashore Team
Corey Bell is an awesome agent!
Corey Bell, my dedicated agent at Venture Ashore has been such a pleasure to work with! I could not achieve the excellent tours without her help. I have been booking college student groups for the past few years, and Cory has always been there from the initial request to the return of my clients. She has offered great suggestions when I needed something customized and I could not be happier with both Cory Bell and Venture Ashore.
Maria Thomas CTC, DS, ACC, MCC
Certified Travel Counselor
Dreamward Travel, Inc.
Lakeland FL
8 de maio de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you, Maria, for your wonderful review and for your continued partnership over the years. It has been an absolute pleasure working with you and supporting your college student groups. Your trust means so much to us, and we're delighted to hear that the customized recommendations and support throughout the planning process have helped create excellent tour experiences for your clients.
Corey is dedicated to ensuring every group receives exceptional service from start to finish, and your kind words will mean a great deal to her. We truly appreciate your confidence in both Corey and Venture Ashore and look forward to assisting you and your clients for many more successful tours ahead.
Thank you again for your support and partnership! The Venture Ashore Team
Excellent experience for Cruise onshore excursions
We used venture ashore for onshore excursions on our western Mediterranean cruise. It was a very smooth booking process, with Excellent guides and very flexible private tours at each destination.
Corey Bell was very helpful and very responsive in all aspects of our tour selection to itinerary planning and onshore coordination.
We throughly enjoyed our experience with Venture Ashore.
16 de maio de 2026
Opinião espontânea
Resposta da Venture Ashore
Thank you so much for your wonderful review! We’re delighted to hear that you had an excellent experience with your Western Mediterranean cruise excursions and that the booking process, private tours, and onshore coordination all went smoothly.
We’ll be sure to share your kind words with Corey she will be thrilled to know her responsiveness and support helped make your trip memorable.
It was our pleasure to be part of your journey, and we truly appreciate you choosing Venture Ashore. We hope to help you plan many more amazing adventures in the future! The Venture Ashore Team
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