Vets Now Opiniões 

Can’t thank the vet who saw my pup enough for being so kind and patient. She was extremely knowledgeable and gave us time to think as well as talking us through everything and answering all our questions. I don’t think she realises how amazing she is and how much she helped us in a stressful time

We could not have been better looked after when we just turned up with our young Labrador. The reception staff were amazing and saw a vet within minutes. Our dog had to stay in over night and we received regular updates which was very reassuring. 1st class service.

The staff here are fantastic so kind and sympathetic . So good they are open 24 hours , my cat had been in a fight and they sorted her out and pain relief was given , brilliant service and excellent vets

I phoned them for advice as I didn’t know at the time my dog had a grass seed in her ear. They were very good told me to go to the local PDSA Gillingham asap and they would be waiting. Luckily we didn’t wait too long to be seen and grass seed confirmed. The took her for sedation to remove it and we waited about 1 1/2 hours she ended up with general anaesthetic but successfully removed. The nurse was lovely we didn’t actually see a vet. The reception was manned by everyone my only criticism was that when you rang the bell to go in it took ages for someone to answer and the actual receptionist was not very friendly, we booked in and she did ent even say to take a seat she wasn’t rude just didn’t communicate. But overall they were very good x

Easy to contact and prompt appointment arranged without fuss. Expert evaluation, explanation and treatment plan. Very friendly (thanks for the cup of tea!). This was my second experience of Prospect House in Colwyn Bay, and just as good as the first.

We took our last pet rat to be put down 2 weeks ago. Emergency appt on a Saturday eve. Whilst the vet was kind, for £200 we expected to be given more time - we felt quite rushed. It was also a massive amount to pay for a very quick procedure, and I struggle to understand the breakdown of costs involved

Sadly had to take our cat to be put to sleep Sunday. The staff were vey understanding and compassionate. I'd have happily given 5 stars, however the fees are extortionate. First messed up our bill which shockingly tallied up to £700 then was reduced to a staggering £550. I know its the weekend but come on.. There are staff and vets there all weekend. I'd understand if someone had to come in for an emergency.
Your emotions are bad enough and then you're hit by a ridiculous bill.

Everybody I spoke to on the phone was super helpful and really kind and patient! Very quick to respond to my queries and offer all advice they could with the upmost honesty! Would highly recommend

My cat collapsed at the weekend with what turned out to be heart failure. Right from the first call to the call centre, the team were fantastic, professional, understanding and sympathetic. They took the time to explain what was going on, next steps etc. My cat has a long and difficult road ahead, but knowing the team are there for my cat is great comfort.

Was made welcome, problem discussed with vet nurse first, water bowl brought out for my dog. Consultation was friendly, concise and reassuring. All questions and concerns answered.
Helpful when discussing insurance and claiming etc at reception.

Very caring and helpful staff. Treated my elderly cat very gently and sorted out her problem.

Very caring for my cat Luna who has asthma. They took het straight away. Thank you

Was a very pleasant and helpful appointment, all the staff were exelant with my Archie ,

ellie was very helpful and explained possible treatment in detail

Very good vet! Used the emergency vet service.

Oustanding! Our regular vets have been charging us for 2 years on numerous prescriptions with changing diagnoses, within 20 minutes your vet had diagnosed, and offered a follow up. Unexpected Expense, but well worth it to fix our Maine Coon Cat's ear polyp. Thanks to everyone involved. We have now changed our regular vet.

Had to rush my girl in, 1000 paid they tell me they can probably get her better if I'm willing to spend a extra 5000 I refused so they say well put her to sleep but make sure you pick her up before 8am so had to trying and find somewhere to take her, the PDSA was amazing and told me they where out of order making me bring her away so poorly unless I could pay extra 600 to keep her there vets now are just a cash register dont give to hoots about your pet just the money and if you haven't got it then there answer is just put them down

Very friendly and helpful staff especially as it was a late night emergency visit, got my hound sorted out with ease good vibe and a nice place.
Would recommend.