Sometimes it’s not about companies making mistakes it’s how well they communicate and rectify them. My parcel was left outside by a third party delivery company…and Alex at Victorian Cornice was brill... Ver mais
A empresa respondeu
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Sometimes it’s not about companies making mistakes it’s how well they communicate and rectify them. My parcel was left outside by a third party delivery company…and Alex at Victorian Cornice was brill... Ver mais
A empresa respondeu
Currently very unhappy. I placed an order start of October, receipt received with money taken on 6th October Emailed them for a delivery update 25th Oct, no response Called them today and no answer... Ver mais
Amazing company and first class customer service. Ordered too many samples and they picked it up on the order and refunded me. You don’t normally get this level of customer service as companies normal... Ver mais
A empresa respondeu
Excellent levels of Customer Service - I got straight through on the phone and fast responses by email. As I had over ordered, (prior to teh product being sent out) a refund was issued without del... Ver mais
A empresa respondeu
Specialist manufacturer, distributor, and installer of fibrous plaster and lightweight mouldings and panels around the UK. Main products: Cornice and coving, panels, ceiling roses.
81 Newtown Middleway, B6 4JX, Birmingham, Reino Unido
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Used Victorian Cornice before and was more than happy with the quality. From order to delivery was also really quick.

Resposta da Victorian Cornice
Great service very helpful Delivery sorted wright away no waiting for weeks definitely recommend.

Resposta da Victorian Cornice
Super speedy service from start to finish. Quote came in under 24 hours. Made & fitted by the the following week! Love our new cornice it has brought back the character our room was missing!

Resposta da Victorian Cornice
How pathetic. I only ordered a sample. Supposedly free but the postage etc pushed it up to six quid. Fair enough in this day and age with postage costs as they are I suppose we can't expect companies to post things for free anymore. Anyway the sample WAS useful and I will measure up and order the required lengths of coving shortly. THEN it might be worth looking at my review as the postage is £20!!!

Resposta da Victorian Cornice
THe purchased items arrived quickly and were well packaged
The team responded to my email enquiry quickly
The only thing that could be ikpmroved is that it was not easy to track my package or get a sense of delivery time when I purchased the item

Resposta da Victorian Cornice
Good quality cornice, delivered quickly, quite easy to put up, transformed room. Couldn’t be better!

Resposta da Victorian Cornice
Great job - really friendly team and the installation went well. I was really pleased to have the opportunity to cast a small number of the ceiling rose sections and staff could not have been more patient and helpful.

Resposta da Victorian Cornice
Superb quality product but at a ridiculous price. The personal delivery from 50 miles away doubled the price of the product. Sort out a better delivery system.
The rather steep cost for putting in a central hole in the ceiling Rose was not done, fortunately I did the job myself in ten minutes.

Resposta da Victorian Cornice
Great service provided by Nigel. We needed Cornice within quick time scale. Nigel arranged the quote and processed the order swiftly.

Resposta da Victorian Cornice
Product was a good value and good quality but delivery charges we're extortionate for such a small order.

Resposta da Victorian Cornice
Great way to cover old skirting boards at a decent price as well. Very easy to install as well.

Resposta da Victorian Cornice
Excellent levels of Customer Service - I got straight through on the phone and fast responses by email.
As I had over ordered, (prior to teh product being sent out) a refund was issued without delay and completely hassle free.
We had ordered some Coving this time - it looks stunning in our Victorian home, and practically matches the ornate coving that was orifinally installed.
Very happy

Resposta da Victorian Cornice
Prompt service.... fast response to order request followed up by emails.

Resposta da Victorian Cornice
Great team, beautiful pieces!

Resposta da Victorian Cornice
I ordered various sample pieces before finally deciding on the final designs, each time these arrived promptly and well packaged. The ordering process was simple, and any information or queries I had were answered swiftly by the office manager. The process of having my cornice and roses fitted went to plan smoothly and professionally from start to finish, the two fitters sent to do the work were first class and an absolute credit to the company. Each day when they had finished they cleaned up the area they had been working in before they left, this is a dirty and messy job to have done but the lads did their upmost to keep the mess to a minimum.
I was delighted with how everything looked once the work was completed, and I would highly recommend this company to anybody who is thinking of having coving fitted in their home. I went with the plaster cornice as my house is a Victorian property and I wanted to restore it's original look as best as possible, it wasn't the cheapest option but worth every penny spent for the results I received.

Resposta da Victorian Cornice
Victorian Cornice have done a fantastic job for us! They have made plaster cornice for the interior of our newly renovated Victorian home and when our contractor decided it was a too big job for them to fit it they came to fit at short notice. They came back twice to fit the cornice in our ground rooms and then the exterior cornice. Both Hollie in the office and the fitters have been very helpful, professional and friendly. The perfect customer experience! Thank you!!

Resposta da Victorian Cornice
Amazing company and first class customer service. Ordered too many samples and they picked it up on the order and refunded me. You don’t normally get this level of customer service as companies normally just want your money. Not this company, there ethics come before profit which is so refreshing to see. Hollie is absolutely amazing. Thank you so much.

Resposta da Victorian Cornice
Currently very unhappy. I placed an order start of October, receipt received with money taken on 6th October
Emailed them for a delivery update 25th Oct, no response
Called them today and no answer and message to start a voice message can not be left
Sent another email - getting very concerned to my order and my ability to finish my DIY project before Christmas
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