VisionDirect.com.au Opiniões 

I've ordered prescription glasses from Vision Direct for several years now and they have provided a consistently excellent service. A great range of frames, very competitive pricing, and fast order turn-around. The optical quality of the actual lenses provided has been outstanding. I can recommend this company.

Modern known brands, the style of glasses and the excellent price and service

So easy to order. A great selection and shipped within a week.
Always happy when I use Vision Direct. I keep coming back!

The glasses I purchased as a trial, have ended up to be my favorite glasses. Not just in recent purchases but of all time.
They are by far the best quality and most useful glasses I have owned.

My daughters prescription changed and I was unaware of the Enhanced warranty. The team kindly reminded me and we had her new lenses shipped to us for the price of the freight! Great service and we were super happy with that outcome!

I always get my glasses reglazed with vision direct. It’s super convenient and always turns out perfectly!

Amazing customer service and extremely responsive! All my questions were answered so quickly! My glasses are absolutely perfect! I will use Vision Direct for all my optical needs moving forward !

Had a very disappointing experience with this purchase. After successfully placing my order and waiting for nearly two weeks, I was informed that it had been cancelled because the item was incorrectly priced due to a system issue. As a result, the company stated that the order could not be fulfilled and refunded me.
What makes this situation even more frustrating is that during those two weeks, there were multiple correspondences between me and the customer service agents from Vision Direct regarding my prescription. During these conversations, I was also assured that the stock was available and that my order would be shipped once the stock arrived when I asked for updates on the status of my order.
From a customer’s perspective, this situation is very disappointing. The price displayed at the time of purchase is what customers rely on when making a buying decision. Since the pricing error was caused by the company’s system, I believe the company should take responsibility and honour the order at the listed price rather than cancelling it after such a long wait.
Cancelling the order after two weeks, especially after multiple assurances from customer service, wastes the customer’s time and creates a very poor shopping experience. I hope the company reviews how situations like this are handled in the future and considers fulfilling orders based on the price shown at the time of purchase, particularly when the error originates from the company’s side..Would not recommend at all.

Got the items ordered in good time. However 1 pair of glasses broke within 3 days of starting to use them! The other usually break within 5-6 months.

Nice spectacles.

I'm amazed how good you guys are. Thank you for excellent service. Prompt delivery and updates all the way.

Super easy to get my prescription uploaded and ordered online with competitive price plus express shipment. It has been a few months and love the purchase experience.

Absolutely loved the whole experience & my new Prada glasses. I will always order online from now on. It’s so much more cost effective & you can use your health insurance 💗🌸💗

I love the sunglasses however the time-frames for lens and delivery were much later then advised.

the ease of use of the website was good, the way to measure PD and submit your prescription all worked well, time frames from starting to receiving and then saving $400 over the local shop was the best bit on the exact same name brand glasses, Transition lenses and varifocals.

Wide variety of glasses. Well-packaged with free case cloths. Decent delivery times from Hong Kong to Australia.

The specs where at i anticipated price is the main reason i used this service

The customer service was exceptional.

Despite having great experiences buying glasses from Vision Direct in the past, on my latest order I had a few queries that were answered promptly. The people I dealt with were all knowledgable, helpful, and friendly.