I placed an order on behalf of my dad (who is 97 years old) for concentrated cherry juice, as it sounded like it would be a good-quality juice. Hopefully this will help with my dad's flare-up of go... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I placed an order on behalf of my dad (who is 97 years old) for concentrated cherry juice, as it sounded like it would be a good-quality juice. Hopefully this will help with my dad's flare-up of go... Ver mais
A empresa respondeu
it was easy to place an order and my parcel was delivered on time as I had been advised by the company. The hopi ear candles were well packaged and arrived in good condition. I experienced no prob... Ver mais
Vitamin planet seemed the best buy for pure coconut powder which was an essential ingredient for making the ice cream I wanted to try. It came in 150g size which was what I wanted. Arrived on time,... Ver mais
Should really be zero stars so bad I had a herbal medicine turn up broken glass bottle was packaged terribly just in a bag no protection made several of email contact with them they did not reply tr... Ver mais
Vitamin Planet is a leading British supplier of premium quality health & beauty products. Offering only those products which meet the highest standards, with fast delivery worldwide. Products featured on TV, Radio and in the press for leading the way with improving customers health and lifestyle.
London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 6% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Didn’t receive my order have sent multiple emails regarding my order no update and no refund absolutely shocking company avoid at all cost.
Should really be zero stars so bad I had a herbal medicine turn up broken glass bottle was packaged terribly just in a bag no protection made several of email contact with them they did not reply tried to call but the number provided is false £23 down the drain but sad thing is we needed the medicine asap lost a week waiting for reply.
Stay far away from these crooks
Order arrived damaged, no response to multiple emails within over 3 weeks
I did not receive my purchase. That was apparently delivered on 22 Dec 25.
Never again. Ordered vitamins 5/12/25, their tracking never worked, 3 times I filled in their form to ask where my delivery was, received a bog standard holding reply, but no communication. I did receive my order eventually, but WOULD NOT use this company again.
They charge you the money, don’t deliver the item and then send an email wanting a reviewing saying the item has been delivered. This is definitely a scam site.
Do not order from them.
After a very very very very long wait and many emails. Despite HAVING PAID IN ADVANCE. I have received NOTHING!!!! WHERE IS MY PURCHASE ????
Not had the delivery and no reply from vitaminplanet. Will try to get a charge-back from my credit card. Tracking information doesn't work. They should be removed from the internet.
Worse company ever.. I ordered an item Oil of Oregano with Black Seed Oil Softgels
Oil of Oregano with Black Seed Oil Softgels
but instead of receiving what I’ve ordered some black clothes kinda belt like was send instead so until today no parcel and refund. Disappointed and don’t buy here Not a good comps at all.
I have chased for my order which has not been delivered, it is over 3 weeks overdue. All you can do is complete a form online and then the tell you they will get back to you, usually within 24 hours. 3 days later and still nothing
Have chased but dont hold much hope
Ridiculous time to wait on product being sent out 2 weeks is not acceptable.
I have have sent 4 emails as I recieved someone else’s order instead of mine . I have also tried ringing ( the number doesn’t work )
I’ve had no reply at all - this has been going on for over a fortnight - worst customer service ever ( as it appears to non existent) and I’m £85 out of pocket with no explanation.
AVOID AT ALL COSTS
MONEY TAKEN AND THEY HAVE DISAPPEARED
worked on their website for about 2 months and no payment was made. worst decision ever first time with uk based company.
I received BioBees Fresh Royal Jelly Elixir and I couldn’t be more pleased with my purchase. Not only did it arrive promptly, but it also came at a much better price compared to other options on the market. What’s more, considering that the product was out of stock almost everywhere, I was relieved to find it available and ready for delivery.
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