I placed an order on behalf of my dad (who is 97 years old) for concentrated cherry juice, as it sounded like it would be a good-quality juice. Hopefully this will help with my dad's flare-up of go... Ver mais
A empresa respondeu
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I placed an order on behalf of my dad (who is 97 years old) for concentrated cherry juice, as it sounded like it would be a good-quality juice. Hopefully this will help with my dad's flare-up of go... Ver mais
A empresa respondeu
it was easy to place an order and my parcel was delivered on time as I had been advised by the company. The hopi ear candles were well packaged and arrived in good condition. I experienced no prob... Ver mais
Vitamin planet seemed the best buy for pure coconut powder which was an essential ingredient for making the ice cream I wanted to try. It came in 150g size which was what I wanted. Arrived on time,... Ver mais
Should really be zero stars so bad I had a herbal medicine turn up broken glass bottle was packaged terribly just in a bag no protection made several of email contact with them they did not reply tr... Ver mais
Vitamin Planet is a leading British supplier of premium quality health & beauty products. Offering only those products which meet the highest standards, with fast delivery worldwide. Products featured on TV, Radio and in the press for leading the way with improving customers health and lifestyle.
London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 6% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Just a good company. I ordered on line, received my order after few days, well wrapped. What else can you ask for?
This company describes itself as the UK leading vitamin supplier - if so heaven help us. 50 days ago I wrote to them regarding an issue setting up an order. After several e-mails (including a request to phone me) I got an e-mail saying their response time was 30 days. Really? - I'm still waiting. Very disappointed that I had to give 1 star as something like minus 10 stars would be appropriate.
The worst products, please avoid to buy these fake healthy products.
excellent product.use it for more than 6month. make my skin so smooth. looks younger. a bit dear for me normally ,but bought it Buy one get one free when it offered,strongly recommended.
Bought an expensive face cream Jivesse, and there wasn't cream in it. Rang the customer service, they didn't believe me and refuse to do anything. This happened a few years ago, never went shopping here again, and told friends so.
I was feeling low in energy, which affected my enthusiasm for wanting to make positive achievements in my life. Did some research on vitamins and minerals. Found this UK company and ordered the relevant vits. and mins. My order arrived promptly. No complaints.
Product never delivered, was told it was out of stock despite receiving an e mail from Hermes saying it had been dispatched from Vitamin Planet. Bought via Amazon subsequently.
I did get a prompt refund though.
Shocking service - avoid.
Took my money knowing they didn’t have stock and kept saying it was on its way. Never received my order.
PLEASE DONT USE THIS COMPANY. Very poor customer service. I chased up my order twice but had to leave a message. No one ever called me back. When my order did turn up it was nearly 2 weeks late. I place another order on the 6th April 2021 and it still hasn’t been dispatched. I won’t be using this company again.
It was taken too long to get the goods. I understand due to the national lockdown, delivery and goods supplies were slower than normal. But this was the longest time I had been waiting, for more than two months. The other goods I ordered online with different companies were all delivered within a reasonable time.
By the way, I made the purchase last year. But just now received the email for a feedback!
The products ordered were well priced and will presumably be good. However their carrier Hermes has failed to deliver the goods.
E mails to Vitamin planet and Hermes have not resolved the situation from 30/03.
Very disappointing so far.
Love these products. I had very low B12 (vegan diet) and took the Tri-blend for 3 months and retested at Drs with normal levels.
They ship quickly and use recyclable packaging.
Shipping dept is terrible, invoices have wrong cost on shipment causing serious delays having to contact shipper to correct price twice!!!!
Pleased with how easy it was to order
Pleased with product
Order came quite promptly
It is very hard to request return from them. The shopping experience is so bad, I will never buy anything from them again.
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