Encountered Alex today Vidafine Aberdeen....He was absolutly excellent...sorted all my issues...explained clearly and helpfully!... an asset to your company ....refreshing to meet such a helpful young... Ver mais
A empresa respondeu
2c Bon Accord Shopping Centre, AB25 1HZ Aberdeen, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Encountered Alex today Vidafine Aberdeen....He was absolutly excellent...sorted all my issues...explained clearly and helpfully!... an asset to your company ....refreshing to meet such a helpful young... Ver mais
A empresa respondeu
Steph gave me a great deal on a new phone, trade in bonus was fantastic. Wouldn't have known about it. Thanks Steph from your favourite customer.
A empresa respondeu
I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and... Ver mais
A empresa respondeu
After a brief navigation through a tree of support choices, I was connected with an utterly lovely man who sorted all my problems very quickly and with great calm. The experience was very calming and... Ver mais
A empresa respondeu
Escrito pela empresa
2c Bon Accord Shopping Centre, AB25 1HZ, Aberdeen, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Steph gave me a great deal on a new phone, trade in bonus was fantastic. Wouldn't have known about it. Thanks Steph from your favourite customer.

Resposta da Vodafone UK - Aberdeen Bon Accord
Encountered Alex today Vidafine Aberdeen....He was absolutly excellent...sorted all my issues...explained clearly and helpfully!... an asset to your company ....refreshing to meet such a helpful young man!....Hes a Star!!....

Resposta da Vodafone UK - Aberdeen Bon Accord
It was time to renew my sim plan and Steven kindly helped me reduce the monthly costs

Resposta da Vodafone UK - Aberdeen Bon Accord
My service today with Ozzy was great, nice & straightforward

Resposta da Vodafone UK - Aberdeen Bon Accord
Nicole provided a quick resolution for an issue I was having

Resposta da Vodafone UK - Aberdeen Bon Accord
I would like to express my sincere thanks for the truly professional service I received today. The salesperson, Nicole, was friendly and welcoming throughout, and showed great patience, reliability, and understanding. I genuinely felt like a valued customer.
Nicole made everything simple and easy to understand. She patiently explained all the available options and helped me complete the contract, as everything suited my needs.
As a person with a disability who has mobility and concentration difficulties, I especially appreciated how straightforward and accessible the whole process felt. The atmosphere in the store was almost like being at home.
I highly recommend this store for its professionalism, friendliness, and reliable service. Thank you very much.

Resposta da Vodafone UK - Aberdeen Bon Accord
Huge thanks to Ozzy who helped me out today! He was super friendly, patient with all my questions, and helped me pick the perfect airtime plan. Excellent service!

Resposta da Vodafone UK - Aberdeen Bon Accord
Great service from both Steven and Jeba. Their knowledge and advice was detailed and they explained everything in a humourous manner that we both understood. Thanks for your service

Resposta da Vodafone UK - Aberdeen Bon Accord
I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and several bank cards had been stolen while she was abroad, so getting everything sorted was far from straightforward.
Alex was absolutely fantastic throughout. He was helpful, professional, courteous and extremely knowledgeable, taking the time to understand the situation and guide my wife through everything calmly and efficiently.
His customer service was exceptional, and he went above and beyond to help at a time when my wife was understandably stressed. Alex is a real credit to Vodafone, and I hope his efforts are recognised.
Excellent service from start to finish - thank you, Alex!

Resposta da Vodafone UK - Aberdeen Bon Accord
Cristina helped me get internet for my new house which I needed urgently. Great service.

Resposta da Vodafone UK - Aberdeen Bon Accord
Cristina was very helpful, knowledgeable and friendly. Happy to return thanks to her attention to detail and clarity on the product I needed,

Resposta da Vodafone UK - Aberdeen Bon Accord
Went into store to upgrade my phone, Marek served us and was very helpful

Resposta da Vodafone UK - Aberdeen Bon Accord
Dropped into the shop this morning to get some help with our mobile apps and our broadband app - Alex was fantastic and very helpful. Thoroughly recommend

Resposta da Vodafone UK - Aberdeen Bon Accord
Special thanks to Cristina. At Aberdeen branch.
She was really helpful
I was lucky to be her customer.

Resposta da Vodafone UK - Aberdeen Bon Accord
I was in seeing Steph and got a great deal on an upgrade, but before she could come see me she had to deal with an angry customer who was shouting at her on the shop floor because he didnt have his physical bank card and she handled the situation with total professionalism.

Resposta da Vodafone UK - Aberdeen Bon Accord
Had the easiest transaction I’ve ever had with Vodafone thanks to Melissa. Appreciate the help.

Resposta da Vodafone UK - Aberdeen Bon Accord
Had the pleasure of meeting Christina who was helpful in the purchase of an Apple iPhone A++++ service

Resposta da Vodafone UK - Aberdeen Bon Accord

Resposta da Vodafone UK - Aberdeen Bon Accord
Melissa is absolutely amazing - the best service provided by her during our interaction. Would recommend Melissa to everyone!

Resposta da Vodafone UK - Aberdeen Bon Accord
Nicole was a great help when getting my new home internet. Faster speed and lower bill than I was paying before, so couldn’t be happier

Resposta da Vodafone UK - Aberdeen Bon Accord
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.