Vodafone UK - Aberystwyth Opiniões 

176
•
TrustScore: 5 em 5

4,9

3 North Parade, SY23 2JH Aberystwyth, Dyfed, GB

•

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Richard was incredible helpful! Our son moved to Aberystwyth for uni from the US and required a UK eSim. Richard went above and beyond to sort us, clearly explaining every aspect, best approach, and c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I needed to upgrade my phone. So I went to the Vodafone shop in Aberystwyth. Abbi served me and was excellent. She was amazing and her patience was fantastic, I'm not very technical and her help and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had problems switching from Three to Vodafone. I did not receive my SIM card card and could not sort my issue through the chat or or the Vodafone website. I called in to my local Vodafone shop and e... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went into store with my mil who, after a stroke, is struggling with her smart phone. Wanted something simple so she can make a phonecall and the odd text. Steven listened to her needs and then offered... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 3 North Parade, SY23 2JH, Aberystwyth, Dyfed, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

176 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(176)

39 841 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Always found the staff here to be…

Always found the staff here to be really helpful and nice, never anything they can’t sort out

8 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Nicola at the store is a fantastic help…

Nicola at the store is a fantastic help as always, fantastic advisors, always on hand ready to help

13 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hey Leslie,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The staff at Vodafone Aberystwyth

The staff at Vodafone Aberystwyth, Cj and Nicola are a fantastic help to all and us

13 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hey David,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Well mannered staff

Well mannered staff, Callum especially was brilliant

12 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hi Kieran,

Thanks for your review for Callum. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 1 em 5 estrelas

Worst service ever

Absolute rubbish for broadband. My contract ended I gave them the correct notice and they keep demanding money.
They claim in 1 email the contract is still running and increased the price to almost double. In another email they claim I have take out a new contract and want full payment to cancel (best part of £1000).I spent all morning trying to sort it out online and on the telephone. I got passed from 1 department to another, then they said its all sorted and put me through to refunds who just cut me off after over an hour. No one called me back. I have emailed them and asked them to contact me but they haven't.

1 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hi Barry,

I do apologise for the issues you've faced when cancelling, we would like to take a look over your account to see how we can help. If you could please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK where we will be happy to assist.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Made a trip into Aberystwyth branch…

Made a trip into Aberystwyth branch today and was served by the most pleasant and helpful young lady. Sorted my contract out. Most definitely better than talking to stranger on phone. Need help definitely go there

3 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hey Morgans,

Thank you for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Staff were very helpful

20 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hi there,

Thanks for reviewing and sharing your feedback!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Nicola gave brilliant advice on my…

Nicola gave brilliant advice on my problems and made my experience in store fantastic and easy to understand, thank you very much

16 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hi MrsDilysJones,

Thanks for your lovely review for our Nicola. Thanks for sharing. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Excellent service today from staff in…

Excellent service today from staff in store. Helpful and informative.

15 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hi Karen. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service

Great customer service, very friendly and efficient 👍

22 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hi Ali,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service from CJ in the Aber…

Great service from CJ in the Aber store. Helpful as ever :)

8 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hey Menna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The end to end sales experience from…

The end to end sales experience from Nicola and her attention to making sure the phone and contract met my needs was great

6 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hey Matthew,

Thanks for the lovely review and fantastic support for Nicola.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent experience

Was a very pleasant experience Michelle explained everything well.
Would thoroughly recommend.

2 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hey Jane,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ver very helpful in store

Ver very helpful in store. Matt

19 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Aber Voda Shop - The best

The staff are so friendly and efficient, upgraded two mobiles today, with the plan we wanted.
Would highly recommend this shop for a fab professional service.

11 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hi Julie. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent help ⭐️

I spoke with Matt in store today in Aberystwyth. He was very helpful and patient with me. Answered all my questions, and actually helped me with my phone contract even though I was with a different company. I will be switching to vodaphone now after being shown many different hidden fees I didn’t know about from my old phone company. Thank you Matt 👍🏻

11 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hi Hattie. Thank you for your glowing 5-star review for Matt in our Aberystwyth store. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Matt was great helped me with my query

Matt was great helped me with my query. Couldn't ask for better

25 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hey Chris,

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Went in to get prices if I switched…

Went in to get prices if I switched over when my contract ends. Not only was I given competitive prices, I was also told they could help me with my broadband too.

12 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hey Linda,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Matt was a great help thank you

Matt was a great help thank you.

Excellent service from start to finish

25 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - Aberystwyth

Resposta da Vodafone UK - Aberystwyth

Hey Nia,

Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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Leia mais sobre como processamos as opiniões na Trustpilot.

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