Vodafone UK - Airdrie Opiniões 

123
•
TrustScore: 5 em 5

4,9

66 Graham Street, ML6 6DB Airdrie, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The staff were very polite, very embracing, and made sure they answered every question and helped me get connected to the internet, as well as giving me very good discounts. I recommend that peopl... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I disliked the waiting time to purchase my new phone considering I'm already a Vodafone customer and have been for some time due to the system and not the extremely helpful retail advisor

A empresa respondeu

Classificada 5 em 5 estrelas

Thank you Michael. Your patience, empathy and help last week and today was much appreciated. You and Jamie made sure the time spent in your shop was a pleasant and positive experience.

A empresa respondeu

Classificada 5 em 5 estrelas

Had to visit and sort out contracts for the family and couldn’t fault the experience. All the staff were unbelievably courteous and took time to explain our options and helped transfer our old numbe... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 66 Graham Street, ML6 6DB, Airdrie, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

123 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(123)

42 962 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Went into the shop today to talk about…

Went into the shop today to talk about getting home broadband and the guys showed me some great prices and we also talked about renewing my SIM contract with Vodafone and offered me a great price.i told them I would be back after discussing with wife.

1 de abril de 2024
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hi Ian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Problem solved within minutes

26 de março de 2024
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hi Megan,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Had an issue ongoing with my bill went…

Had an issue ongoing with my bill went into the airdrie branch and was assisted by Paul he was very helpful.

15 de fevereiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hey there,

Thanks for your review! We're so happy to hear about your great experience with Paul.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

10/10 good experience

22 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hi Tom,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Came in to a sim swap as my sim wasnt…

Came in to a sim swap as my sim wasnt working and the guys were great and got it done quick

22 de janeiro de 2024
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hey,

Thank you for your review. It's great to hear about your experience.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Agents were well informed great help…

Agents were well informed great help smooth sailing interaction

29 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hey Michael,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service from Ryan

Great service from Ryan, very attentive and helped me with resolving an issue with my SIM package.

I haven't been with Vodafone for a long time, but the customer service that I received, reassured me that I picked the correct provider.

21 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hey William,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Walked into Vodafone and was promptly…

Walked into Vodafone and was promptly greeted by the members of staff who dealt with my needs and requirements and gave me the deal I was looking for

4 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hi Kathleen. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Called into Vodafone Airdrie today and…

Called into Vodafone Airdrie today and was warmly greeted by the guys. They were very helpful and I left with a cracking deal for an iPhone 15 pro. Thanks dudes.

4 de dezembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sales advisor was very helpful and open…

Sales advisor was very helpful and open with all information, and was enthusiastic when giving me deals etc

24 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hi Thomas,

Thank you for your feedback and review. We appreciate your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

great customer service spoken with a…

great customer service spoken with a boy named callum he was very helpful and understanding of my needs 10/10 service would recommend

24 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hi Michael,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Renewal and additional contract for phone

I visited the Airdrie branch to obtain information on renewing my contract and adding another phone for my husband. Paul was prepared and ready with options as I wanted to get my own contract renewed and also needed a phone and contract for my husband. It emerged that as a 20 year customer I did not have the best deal currently and Paul along with support from Callum managed to get everything sorted. Both guys were friendly and supportive ensuring I received a good deal which convinced me to stay with Vodaphone. The reason I had been thinking of leaving was the fact that I have been paying over £70 per month for my plan all because I hadn’t gone to upgrade and have not received a call to offer me a better deal which is what I would expect being a very very loyal customer.

22 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hey Tracey,

Thanks for letting us know what an amazing job Paul and Callum did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Got my new iPhone from Paul and he set…

Got my new iPhone from Paul and he set up too thank you

7 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hey Charlene,

Thanks for the lovely review and fantastic support for Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Brilliant in store service from Ryan…

Brilliant in store service from Ryan and the team.
Thank you

27 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hi Chanson,

Thanks for taking the time to review. We're pleased to hear about your experience and feedback for Ryan.

If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Came in to set up my new phone.staff…

Came in to set up my new phone.staff nice, got my new phone. Simple

24 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hi Dale,

Thanks for your review. We're pleased to hear about your recent positive experience.

If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very good and cooperative team

24 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hi Abdul,

Thanks for taking your time to leave this review.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Ryan and team were incredibly helpful

13 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hey James,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

There was a problem with trying to…

There was a problem with trying to upgrade my phone and went in and got the problem solved my new phone is on the way

27 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hi Emma,

It's great to hear about your recent experience and how our team was able to help. Thanks for reviewing.

Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service setting up 2 new phones…

Great service setting up 2 new phones and home broadband with Ryan and great price thanks

23 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hi Agnes,

It's great that Ryan has been able to help. Thank you for taking the time to review, and share your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

5/5 great service the young man Callum…

5/5 great service the young man Callum was very helpful and informative couldn’t be happier

23 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Airdrie

Resposta da Vodafone UK - Airdrie

Hey Scott,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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