My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... Ver mais
A empresa respondeu
39 High Street, SP10 1LP Andover, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... Ver mais
A empresa respondeu
I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... Ver mais
A empresa respondeu
The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... Ver mais
A empresa respondeu
Rob was amazing today! He helped me with my phone and explained everything in very easy to understand language. He also did a fantastic job talking about my broadband. Tha j you Rob for your contin... Ver mais
A empresa respondeu
Escrito pela empresa
39 High Street, SP10 1LP, Andover, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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Como esta empresa usa o Trustpilot
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My wife and I came to upgrade her iPhone. Your consultant was engaging, highly efficient and constructive with her suggestions as to our various contracts and options.

Resposta da Vodafone UK - Andover
Very helpful and explained it all so that I could understand

Resposta da Vodafone UK - Andover
Jake was great, he helped answer all of my questions and sorted my plan out really quickly. Highly recommend. Thank you!

Resposta da Vodafone UK - Andover
Robbie was very helpful and patient with all my questions.

Resposta da Vodafone UK - Andover
Rob was extremely helpful and very clear when explaining the problems I was encountering.

Resposta da Vodafone UK - Andover
Jake gave us an excellent service and got a great deal and will definitely be staying with Vodafone

Resposta da Vodafone UK - Andover
Excellent service from Joshua and nice, helpful friendly staff.

Resposta da Vodafone UK - Andover
Great service from Jake in store today getting new contracts in place.

Resposta da Vodafone UK - Andover

Resposta da Vodafone UK - Andover
Very good experience and Jake was very helpful.

Resposta da Vodafone UK - Andover

Resposta da Vodafone UK - Andover

Resposta da Vodafone UK - Andover
Jake was very helpful and assisted in setting up my disney+ and very informative

Resposta da Vodafone UK - Andover
Joshua was terrific
He answered all my questions ( which were many,as I am very cautious when purchasing expensive items that need to last me a long while ). He explained in detail how the phone would work and breakdown of the costs and guided me through the process. Joshua was very friendly and approachable and at no time made me hurry into anything. He also explained the waiting time for my phone which was 5-7 days. I asked if it could be delivered to Vodafone shop,as saves me waiting at home for delivery/ and to be signed for,as I could be at work when it’s due to arrive. So I’ll be collecting it at the shop itself and they will transfer all my data etc… over ( they do charge a fee,but I’m happy with that ).
All in all ,I’m pleased with the outcome and the service I had today. Joshua was great 👌. Please forward ok my thanks again to him. I am very careful and cautious when buying technology products. So this was a good day for me

Resposta da Vodafone UK - Andover
I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of great advice regarding mobile phones in general and how to save money on my contracts. Ross was friendly, patient and very knowledgeable. I highly recommend the Andover Vodafone store for all your tech needs and requirements.

Resposta da Vodafone UK - Andover
Jake was extremely helpful in setting up new contracts for my three mobile devices and my broadband. He explained everything with great clarity. A very good in-store experience and would recommend the Andover store.

Resposta da Vodafone UK - Andover
Jake was really helpful, knowledgeable and great customer service, saved me a lot of money. Definitely recommend

Resposta da Vodafone UK - Andover
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