Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 5 , The Arcade, OL6 7JD Ashton Under-Lyne, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fantastic experience from visiting Ashton today as had a problem with my device, I spoke to Rick who managed to resolve this within a few minuates. He also check my account to see if I had the best... Ver mais
A empresa respondeu
We had a great experience purchasing our first broadband in the UK, thanks to Viken. He was extremely kind, welcoming, and patient, and took the time to explain everything clearly. As newcomers, this... Ver mais
A empresa respondeu
Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Ashton Under-Lyne
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 5 , The Arcade, OL6 7JD, Ashton Under-Lyne, Reino Unido
4,9
Excelente
571 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bradley and his colleague Vik went far…
Bradley and his colleague Vik went far and beyond what was needed to help both myself and my 90 year old mother in law. Superstars.
Thanks lads
Paul
18 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashton Under-Lyne
Hi Paul,
We're happy to hear that you've received the support needed by our team. We really appreciate your feedback!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really really helpful and informative.
17 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashton Under-Lyne
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Rick was very helpful..
Rick was very helpful... explained everything clearly... thank you
16 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashton Under-Lyne
We appreciate you taking the time to leave us this positive feedback.
Vodafone Social Media Team
Bradley at the ashton under line branch…
Bradley at the ashton under line branch was superb.
Very professional, helpful and made sure I was sorted for my holiday.
16 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashton Under-Lyne
We appreciate your positive feedback regarding the professionalism and helpfulness shown while preparing for your holiday.
Vodafone Social Media Team
Viking,was amazing not only did he save…
Viking,was amazing not only did he save me money and explain everything to me, he was nice and patient with me, definitely reminded him and vodafone
12 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashton Under-Lyne
Hey Kay,
Thanks for the lovely review and fantastic support for Viking.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bradley was brilliant
Bradley was brilliant. Really helpful and friendly and helped me sort everything out that I needed
11 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashton Under-Lyne
Hey Dean,
Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Ashton Under-Lyne
Hey Anne,
Thank you for your feedback. It's always a pleasure to read such kind words.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rick did a smashing job with a full…
Rick did a smashing job with a full breakdown of my bill and contract end date explained very helpful
8 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashton Under-Lyne
Hey Ben,
Thanks for the lovely review and fantastic support for Rick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Viken was excellent in store today
Viken was excellent in store today, he helped me within minutes of doing a sim swap. However I spent over an hour on the phone to the call centre with no help, the person was not helpful he said his name was Robert. I run my own business and this was very inconvenient for me, I habe now lost half a days work sorting the other sim card to be able to contact my customers.
I had to drive down to the store which took another 2 hours out of my day. I am not happy with the service that was provided over the phone.
7 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashton Under-Lyne
Hey Isie,
Thanks for the lovely review and fantastic support for Viken.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Ashton Under-Lyne
Hey Asadul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I just want to say thank you to…
I just want to say thank you to Bradley.He was so friendly and helpful.5 stars
3 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashton Under-Lyne
Hey Maj,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bradley did do our job and he was the…
Bradley did do our job and he was the best advisor ever 5 star .
4 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashton Under-Lyne
Hey Zohre,
Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Quick and easy
Quick and easy, good deal and team were super helpful.
3 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashton Under-Lyne
Hey Chloe,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Ashton Under-Lyne
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Viken the Hero
Viken helped us as much as he could. Wonderful man and helped us save a bit of money too!
2 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashton Under-Lyne
Hey Tomas,
Thanks for the lovely review and fantastic support for Viken.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful knowledgeable and made it easy…
Helpful knowledgeable and made it easy to get my new contract
Also helped with my old phone too
Much appreciated
2 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashton Under-Lyne
Hey Lee,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Te
Absolutely appalling
Absolutely appalling.
I recently got totally stitched up by these.
I broke my old phones screen by accident but needed a new one ASAP for 2 days later as I was going abroad, so hurriedly went down to my local store to get a new phone.
Well I still had 5 months on my old contract going, so had to end up paying for 2 contracts at the same time.
Anyway, I eventually paid off my old contract and just kept paying on the new one, but I've only just recently found out, I have 2 separate bills with these lot, one bill that is paying for the airtime (£24.80) and one other bill paying for a device which has they say is worth £648 (is a Samsung Galaxy S24 FE 128GB Mint 5G really that expensive?) which I pay £18 a month to pay it off, which has upped the cost of my bills of which I never expected.
This was NOT explained to me, I was with Three for 6 years before these lot and had one bill only, not 2 separate ones, I believe they are on a scam.
Now tied to them till 2027 and will never use these lot ever again.
Beware the small print and dodgy sales people!
1004992178
UPDATE to the reply from them?
DM? This isnt a chat site or social media. This is a cop out answer and proves your contempt for customer care!
I contacted someone via the chat on app and all I got told, constantly, was I signed a 36 month contract for the unit and that's that!! 36 months and 2 separate bills, I knew nothing about, one for the phone and one for using it. Absolutely preposterous!!
Can't wait for it to be over! No stars for this!!
31 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashton Under-Lyne
Hey there,
I am sorry for the experience you had, I appreciate how frustrating this can be. Could you please send us a DM so that we can assist you further.
Thanks,
Vodafone Social Media Team
Bradley is Excellent & Fantastic…
Bradley is Excellent & Fantastic Service & an Excellent adviser for Vodafone from start to entering the store to leaving I cannot thank him enough & I value his expertise Also a lovely young man Thank you Bradley 100% Service
30 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashton Under-Lyne
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and polite brilliant…
Very helpful and polite brilliant service
24 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashton Under-Lyne
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and gave me the best prices
Very helpful and gave me the best prices
19 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Ashton Under-Lyne
Hey Chloe,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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