Vodafone UK - Ayr Opiniões 

259
•
TrustScore: 5 em 5

4,9

182 High Street, KA7 1RQ Ayr, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Heather was absolutely fantastic in the Ayr store infact all the staff cannot do enough for you

A empresa respondeu


Informações sobre a empresa

  1. Operadora de redes móveis
  2. também em
  3. Empresa de telecomunicação
  4. Loja de telemóveis
  5. Operador de Internet
  6. Serviço de hospedagem web

Sobre Vodafone UK - Ayr

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • 182 High Street, KA7 1RQ, Ayr, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

259 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(259)

39 739 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Charlie and Kyra were brilliant

Charlie and Kyra were brilliant

15 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hi Stephanie,

Thank you so much for your wonderful review and the amazing support you’ve shown for Charlie & Kyra —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very good servicea

Very good service. Kyra answered all our questions and was very pleasant, knowledgeable and helpful.

7 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hey Linda,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Charlie updated my contacts

100% happy with Charlie's service

4 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hey Marion,
Thanks for the lovely review and fantastic support for Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing service from Chloe this…

Amazing service from Chloe this afternoon sorted both myself and my friend out. Professional, helpful and a real asset to Vodafone

1 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hey Ruth,

Thanks for the lovely review and fantastic support for Chloe. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service

Great help & customer service, from Kyra, when buying and setting up my new phone. Couldn't do more to help, Many thanks!

30 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hey Tracey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great experience in store today

Great experience in store today. Charlie was smashing with me today and everything was really smooth. Top notch!

15 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hey Sam,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service from chloe

13 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hey Annette,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service

Great customer service, Kyra answered all my questions, recommended new phone and explained everything I needed to know.

12 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hey Shirley,

Thanks for the lovely review and fantastic support for Kyra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,

Vodafone Social Media Team

Classificada 1 em 5 estrelas

Vodafone replied to my Review and told…

Vodafone replied to my Review and told me to "reach back out to the Broadband teams" to get the matter dealt with. I did and in fact they called us only to advise that (unlike the promise of two days ago that we'd be connected by the end of today Wednesday 8th April) this was incorrect information as BT Open Reach hadn't even scheduled installation of our new Broadband connection.
We were also advised to contact them via social media...we don't do social media!
We received a call late this afternoon which was like going back to "square one"
Despite complaining (YET AGAIN) that' we've been waiting over EIGHT WEEKS, no firm date was given for fibre optics to be installed - it's less than seven metres from our front door!!!!
The latest is that Vodafone will raise our case to some sort of priority state - we're promised that would be done some weeks ago... but still nothing.

We have now advise Vodafone that they have until Friday to provide us with a guaranteed date for installation or we're calling the whole thing off and going elsewhere or maybe just staying with our current provider. It would be less stressful.. my wife and I are about demented.
It never was like this in the good old days.

8 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hey Kingsman,

We understand how disappointing it must be to receive conflicting information and to experience such a prolonged delay. Your feedback is extremely important to us, and we are committed to resolving this issue as quickly as possible.

If you would like this to be raised as an official complaint, but not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service again from Chloe when…

Excellent service again from Chloe when in the shop today

29 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hey Gillian,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Our service agent

Our service agent, Kyra was very patient and explained everything thoroughly. She was also very pleasant and profesional.

29 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hey there,

Thanks for the lovely review and fantastic support for Kyra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great advice

Great advice. Super guy.

28 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hey Andrew,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Can’t thank Kyra enough for her help…

Can’t thank Kyra enough for her help today with internet thank you

28 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hey Lisa,
 
This brings us great joy to hear about the support you've received from Kyra! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Kyra and Simon were more than helpful.

Kyra and Simon were more than helpful in selecting a new phone; listening to my needs and concerns and responding appropriately. I would recommend.

27 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hey Angela,
 
Great to hear you had an amazing experience! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Chloe was very helpful

Chloe was very helpful

15 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hi Myra,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service

Great customer service
Good knowledge

16 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hi Christina, thanks for your feedback. It's good to see our team in Ayr know their stuff. All the best, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

1 happy customer

Really helpful,friendly,found the best deal for me.

15 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hey Doreen, thanks for your great feedback, it's great ot hear we were able ot find you such a good deal. All the best, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

In our twenty years of experience with…

In our twenty years of experience with Ayr Vodafone today has been the best ever service with Chloe! Thank you very much!

7 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hey Ludmila, It's great to see that even after all this time our team are still able ot have such an awesome impact on you ☺️ Thanks, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful with things that I don't…

Very helpful with things that I don't understand. Couldn't have done it without them. I highly recommend Vodafone and their staff!

4 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Hello, Cheryl,

Thanks for writing a review and recommendation. It's wonderful that you received a great experience, it's certainly what we like to hear!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I had a lovely experience in vodaphone…

I had a lovely experience in vodaphone changing my provider from o2. The staff were professional and friendly. They let me know what was happening at every step. They ensured I was comfortable throughout. Kirsty and Charlie were super supportive. I am excited to get my new phone

12 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Ayr

Resposta da Vodafone UK - Ayr

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

A Experiência Trustpilot

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

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