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Vodafone UK - Bangor NI Opiniões 

209
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TrustScore: 5 em 5

4,9

Operadora de redes móveis
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Unit 12 Bloomfield Shopping Centre, BT19 7HB Bangor NI, GB

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Super friendly staff. Visited the store last week as my phone was telling me I had viruses after my neice was playing games on it. Both Abe & Peter were extremely helpful in clearing my phone of... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Service was brillaint from Abe as he helped me solve all my problems and helped me with moving to my new phone.

A empresa respondeu

Classificada 5 em 5 estrelas

Called into Vodafone in Bloomfields on the off chance to upgrade my current mobile and change network provider. I was greeted by Ab, who introduced himself and was very helpful,polite, and infor... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Was in store today to collect my new mobile phone and was greeted by Abe, and he walked me through everything I needed and was a credit to the company. He served me a few years ago when I got my phone... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operadora de redes móveis
  2. também em
  3. Empresa de telecomunicação
  4. Loja de telemóveis
  5. Operador de Internet
  6. Serviço de hospedagem web

Sobre Vodafone UK - Bangor NI

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • Unit 12 Bloomfield Shopping Centre, BT19 7HB, Bangor NI, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

209 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as opiniões

(209)

39 841 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Handset Upgrade in Bangor Bloomfield Store

Called into the Bangor Bloomfields store to upgrade my phone to an iPhone 14 Pro Max and Peter was very helpful and managed to get the upgrade done without any hassle. Very pleased with my new device!

28 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Bangor NI

Resposta da Vodafone UK - Bangor NI

Hey Abraham,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I was treated very well by zara

I was treated very well by zara . Very happy with the service I received.

26 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Bangor NI

Resposta da Vodafone UK - Bangor NI

Hi Derek,

We're pleased to hear about your recent experience. Thanks for taking the time to review and share your feedback for Zara.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very friendly staff especially Lee who…

Very friendly staff especially Lee who was easy to understand and explained everything with great patience.

21 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Bangor NI

Resposta da Vodafone UK - Bangor NI

Hi Julia,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very patient and helpful got my new…

Very patient and helpful got my new phone running how it should be.

17 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Bangor NI

Resposta da Vodafone UK - Bangor NI

Hey Leslie,

Thanks for reviewing! We're pleased to hear about your recent experience.

Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Peter was fantastic

Peter was fantastic! He was able to help me understand my bills and explain roaming charges as I was confused on how they worked before. Peter also made sure my phone settings were ready for going to Spain. I’m very happy with my visit!

9 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Bangor NI

Resposta da Vodafone UK - Bangor NI

Hey William,

Thanks for letting us know what an amazing job Peter did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great shopping experience

Great shopping experience, welcome and friendly, Abraham went above and beyond to make sure I got the plan and phone that suited my needs best, highly recommend.

30 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Bangor NI

Resposta da Vodafone UK - Bangor NI

Hey Stuart,

Thank you for your review, and for sharing such great feedback for Abraham. We're pleased to hear about your positive experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I was having issues with connectivity…

I was having issues with connectivity on my device. I popped into store for help and both Zara and Pete were very helpful and got the issue resolved promptly. I am always happy with the service in Bangor store.

1 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Bangor NI

Resposta da Vodafone UK - Bangor NI

Hey Adele,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service

Peter was extremely knowledgeable and helpful. He talked me through my options and processed my purchase quickly and efficiently.

25 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Bangor NI

Resposta da Vodafone UK - Bangor NI

Hey Alex,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service as always

Everything was well explained by Zara, and the changeover process was very simple.

12 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Bangor NI

Resposta da Vodafone UK - Bangor NI

Hi Phil. Thank you for your review for Zara. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Perfect service

Agent Zara talked me through everything. Spent time setting up my phone from start right up until it was the same as my old phone, i never had to do a thing which was so so helpful for me. The billing was explained perfectly and i couldnt have expected more from anybody. Top class service. Thank you

19 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Bangor NI

Resposta da Vodafone UK - Bangor NI

Hey Bryan,

Thanks for the lovely review and fantastic support for Zara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Abraham excellent.

7 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Bangor NI

Resposta da Vodafone UK - Bangor NI

Thanks for your fab feedback Keith.
All the best, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Outstanding

The girl my wife and I met Zara was absolutely outstanding! Pleasant and very very helpful. She done in 10 minutes that a call centre would take an hour? We highly recommend when calling to Vodafone Bloomfield ask for Zara!

3 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Bangor NI

Resposta da Vodafone UK - Bangor NI

Hey Lyn,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service

The member of staff who dealt with us, Lauren, was excellent. She explained all our options in an easy to understand way and was very patient. Great service

24 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Bangor NI

Resposta da Vodafone UK - Bangor NI

Hi Simon,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Absolutely blown away by how helpful…

Absolutely blown away by how helpful diligent and patient the store manager Zara was. Answered multiple questions and gave me sound advice and direction.

23 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Bangor NI

Resposta da Vodafone UK - Bangor NI

Hi River,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 2 em 5 estrelas

Failures and lack of Customer Care

One week ago I visited the Bloomfield shopping Centre Bangor and was greeted by Adam and conducted a deal to replace my wifes phone - we agreed a deal - Adam was great. We returned yesterday to have info transferred from old to new and pleasant dealing with Abraham - we were requested to return an hour later - this time we were dealt with by another male (no name obvious) and given our new phone . When we got home we discovered we had no telephone or text service - we returned to the Store somewhat irate ( round trip of 50 miles) to be dealt with by a young female (again no name clearly displayed) who offered no apologies but put the matter down as "we can all make a mistake" - it transpired the Sim had not been transferred --when I asked had it not been checked she adopted a very arrogant attitude - obviously lacking in Customer Care. At this stage Abraham came to the rescue. I Left the store but had to return again(anther 10 mile round trip) as my contacts were not accessible - once again Abraham came to the rescue tendering his apologies. Overall a disappointing and costly transaction considering fuel and time taken and in particular the attitude of certain Staff (Adam and Abraham were great)

21 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Bangor NI

Resposta da Vodafone UK - Bangor NI

Hi Joe,

Thanks for taking the time to leave a review, I am sorry to hear of your recent experience. If you do still need help with anything or if there is a way we can turn your experience around please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Vodafone store bloomfield

Good experience

16 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Bangor NI

Resposta da Vodafone UK - Bangor NI

Hey John,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

All offers explain very well and very…

All offers explain very well and very friendly.

13 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Bangor NI

Resposta da Vodafone UK - Bangor NI

Hey Michael,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Zara (Vodafone-Bloomfields)

Shout out to Zara who made my switch to Vodafone a quick, easy & stress free one! Zara's knowledge of the products, her down to earth personality, how hard she works & her dedication to her customers make her an absolute asset to the company.

13 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Bangor NI

Resposta da Vodafone UK - Bangor NI

Hey Alison,

Thanks for letting us know what an amazing job Zara did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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