My experience today in Barnsley shop was excellent Fiz was calm and very patient with explaining everything with regards our contract and device. He has wide range of knowledge of all products. He... Ver mais
A empresa respondeu
15 The Mall, Cheapside, S70 1SB Barnsley, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
My experience today in Barnsley shop was excellent Fiz was calm and very patient with explaining everything with regards our contract and device. He has wide range of knowledge of all products. He... Ver mais
A empresa respondeu
Went in today to sort internet out for my daughter. Dan was very knowledgeable about the products (even with me being a 3 customer from before the merge). He was professional and definitely made thing... Ver mais
A empresa respondeu
Dan at the Barnsley Branch was amazing across 2 days. I originally went into Vodafone to add a device plan to my account as a birthday present, the process was smooth. The following day, I returned to... Ver mais
A empresa respondeu
Zak helped me this morning after a rubbish situation of having my phone stolen, I walked in feeling very stressed but Zak made me feel at ease almost immediately. He sorted out moving my phone number... Ver mais
A empresa respondeu
Escrito pela empresa
15 The Mall, Cheapside, S70 1SB, Barnsley, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Today's experience was brilliant Emma was very knowledgeable on what plan was best for me

Resposta da Vodafone UK - Barnsley
Emma was very helpful and a pleasure

Resposta da Vodafone UK - Barnsley
Ashley was very professional and friendly with sorting out my upgrade

Resposta da Vodafone UK - Barnsley
Ashley has been great sorting out my problems, very patient and helpful

Resposta da Vodafone UK - Barnsley
Emma was so good and helpful maid update lng my phone very easy

Resposta da Vodafone UK - Barnsley
Went in today to sort internet out for my daughter. Dan was very knowledgeable about the products (even with me being a 3 customer from before the merge). He was professional and definitely made things easy. Excellent service

Resposta da Vodafone UK - Barnsley
Dan in the store was amazing. He managed to get me and my daughter an excellent deal. Very happy customer. Very good customer service

Resposta da Vodafone UK - Barnsley

Resposta da Vodafone UK - Barnsley
very patient and took time tonexplain everything in details. you have to have patient to work here but Fiz was Excellent 10/10

Resposta da Vodafone UK - Barnsley

Resposta da Vodafone UK - Barnsley
Great service by Isabelle explained everything in details and got me good deal

Resposta da Vodafone UK - Barnsley
Great service from dan. Everything sorted and explained. Good communication.

Resposta da Vodafone UK - Barnsley
I've been in touch store and saw Jane and she gave me all information I needed and I will be back in October
Jane is very kind and helpful

Resposta da Vodafone UK - Barnsley
Having emma sort me out with a new phone, been a great time, very funny, bubbly and ways helping

Resposta da Vodafone UK - Barnsley
Been in store with my husband for a upgrade seen jane excellent service

Resposta da Vodafone UK - Barnsley
Great service by Fiz very helpfull and everything explained very well

Resposta da Vodafone UK - Barnsley
My phone was broken and the staff member jane helped me get sorted with a new phone and to retore my settings

Resposta da Vodafone UK - Barnsley
Would get a minus if it was possible.Just wanted to clarify what my contract plan includes prior to going to cyprus via the app..not the clearest wording bordering on downright contradictory so made the mistake of calling into a store to speak with a human
Advised that the info on his screen directly contradicts what the app states and tried selling me home broadband whilst in the store.
I then called 191 which was my second mistake ,spent 15 mins banging my head against a wall after finally getting to chat with what i assumed was a real human who then had the nerve to turn the chat into a sales pitch!!!
As soon as i can get out of this contract i will be doing so.Customer support is abysmal .

Resposta da Vodafone UK - Barnsley
Was helped in store today by dan, would highly recommend him as he is very knowledgeable and friendly, making the whole process of upgrading my phone easy.

Resposta da Vodafone UK - Barnsley
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