My husband and I popped into the Barnstaple branch the Sunday morning of 6.9.26 and was warmly welcomed by Cameron. The customer care and service he provided for over an hour was exceptional. He was e... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great customer service in Barnstaple store over several weeks and several issues with new phones and trying to switch broadband to them.none of it there fault. but lots of patience and help from Came... Ver mais
A empresa respondeu
Had a great experience with Vodafone thanks to the lovely Lily who helped me with my phone upgrade today. She was so friendly, personable and incredibly helpful, taking care of everything and making t... Ver mais
A empresa respondeu
I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Barnstaple
Escrito pela empresa
Informações de contacto
Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, Reino Unido
4,9
Excelente
266 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jack gave excellent service and saved…
Jack gave excellent service and saved my life
11 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Joyce,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Barnstaple
Hey Roger,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Barnstaple
Hey Mr Chadwick,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have been coming in here for years…
I have been coming in here for years and they’re always very smiley and helpful, lily today was really helpful and made the whole upgrade process simple and painless. We also had some fun
6 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Nikki,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callum who sorted new phones for us was…
Callum who sorted new phones for us was very helpful, polite, knowledgeable, patient & understood we were slightly older customer's and not as clued up 🙂
27 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Barnstaple
Hey Ben,
Thanks for the lovely review and fantastic support for Cameron .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Fantastic experience
Fantastic experience, Lilly was very informative and friendly, talked me through different options and helped me find the best one for me.
I was also informed about Vodafone broadband which I’m seriously considering.
Lily is an Asset to Vodafone.
27 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Rebecca,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you to Cameron and Lilly for a…
Thank you to Cameron and Lilly for a fantastic service today in Barnstaple store. Great friendly and helpful team.
28 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Clare,
Thanks for the lovely review and fantastic support for Cameron and Lilly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron and Lilly were exceptionally…
Cameron and Lilly were exceptionally helpful & very knowledgeable, thank you
28 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Neil,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron was friendly and efficient
Cameron was friendly and efficient, answered all my questions
27 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Stephanie,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was very pleasant polite and…
Jack was very pleasant polite and helpful in sorting out a new phone. Great service thank you
20 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great store, helpful staff
I have been dealing with this store for years and they never disappoint! Whenever I have a problem, need advice or an upgrade they are nothing but friendly, inviting and helpful. They go above and beyond. Lee specifically deserves a mention. He’s been so helpful and kind to me whatever my request has been.
18 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Jess,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fast
Fast, friendly staff all too happy to help.
Got what I wanted plus help cancelling my other contract.
17 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Jon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caneron was amzing help us so much
Caneron was amzing help us so much
13 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Keri,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in today with troubles with my sim…
Came in today with troubles with my sim card cameron was amazing and fixed my troubles
10 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi Michael, thank you so much for your wonderful review and the amazing support you’ve shown for Cameron , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Lily @ Barnstaple. Excellent service thank you.
Lily was able to renew all four devices at cost effective rates, lower than the old ones, excellent. Fantastic customer service with a very friendly atmosphere. Thank you. See you again in 2 years 👍
6 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Cameron was exceptional
Cameron was exceptional he was able to resolve my issues and when I enquired about broad band he discussed the options and was up front honest and would recommend his service to anyone
5 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Mary,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Lily
3 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Bernard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
NOT good!
All good stuff. Cleared up all queries I had, seemlessly transferred 3 phone accounts from another supplier and upgraded my network hardware for full coverage.
UPDATE: I only found out 'afterwards' that I'd been put on to their 'web protection' at £6.00 p/m (x3 sims). The info was in the paragraph right at the bottom so customers would hopefully skip over it..disgusting!!!!!
One minute it's all good, then it isn't!
Same S**t, another day.
30 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was brilliant
Jack was brilliant, professional and helped me with what I needed, thank you
29 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.