My husband and I popped into the Barnstaple branch the Sunday morning of 6.9.26 and was warmly welcomed by Cameron. The customer care and service he provided for over an hour was exceptional. He was e... Ver mais
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Localização
Alterar localizaçãoUnit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great customer service in Barnstaple store over several weeks and several issues with new phones and trying to switch broadband to them.none of it there fault. but lots of patience and help from Came... Ver mais
A empresa respondeu
Had a great experience with Vodafone thanks to the lovely Lily who helped me with my phone upgrade today. She was so friendly, personable and incredibly helpful, taking care of everything and making t... Ver mais
A empresa respondeu
I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Barnstaple
Escrito pela empresa
Informações de contacto
Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, Reino Unido
4,9
Excelente
266 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I came in with a broken phone
I came in with a broken phone. Ryan helped me with everything from start to finish. He was calm and clear and a pleasure to deal with.
18 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Mr. Gill,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack gave some good service today
Jack gave some good service today
11 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Top notch customer care services ,well…
Top notch customer care services ,well pleased with service l received .He very patience took him long time to get to conclusion.Thank you
9 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Bimpe,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Truly awful customer service
Truly awful customer service - not just once but 14 times over 11 days so far and still no further forward
Once in person at the Barnstaple shop!
And I am anticipating a robot to answer this which will seem helpful but really not
6 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Rory,
We’re really sorry to hear about your experience and the repeated difficulties you’ve faced — that’s not the level of service we want for our customers. We’d like to get this resolved for you as quickly as possible. Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thank you for sharing your feedback — it helps us improve.
Thanks,
Vodafone Social Media Team
Jack was very informative and lovely to…
Jack was very informative and lovely to deal with
22 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jack was Very helpful couldn’t ask for…
Jack was Very helpful couldn’t ask for more very pleased thankyou
22 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Scott,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service. Jack was fantastic with his professional advice and guidance, and very friendly too. Thank you also to Lily. Will always return to the Vodafone store in Barnstaple. Thank you very much for all your help.
21 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Laura,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jack and Lily are absolutely fabulous…
Jack and Lily are absolutely fabulous darlings. Thank you.
20 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Barnstaple
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jack was very quick and helpful
Jack was very quick and helpful!
Got both our SIM upgrades sorted and he gave us advice on home broadband
20 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Fantastic service from Lily in…
Fantastic service from Lily in Barnstaple
New contract after having difficulty sorting it out online/phone.
Would definitely recommend going into store and being able to speak to someone.
8 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi. We're happy to hear that you had a positive experience in our store. We appreciate you taking the time to share your experience and are glad someone was able to help you with your new contract. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very patient and very thorough with the…
Very patient and very thorough with the explanation of the products and contracts
5 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Cameron was super helpful
Cameron was super helpful, sorted out our broadband really quickly and for a good price. He explained everything clearly and we were very happy with the service.
1 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi. We're happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review and are so glad we sorted your broadband quickly. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would like to say how Ryan was very…
I would like to say how Ryan was very helpful knowledgeable and his customer services skills were very exemplary. I would recommend Vodafone to my friends and family. Nothing was too much trouble for Ryan
27 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi. We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review. It's great to know that you had such a positive experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan in Barnstaple store
Ryan was amazing and was very helpful. He was very clear and was able to find me the best deal.
Thank you
26 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. It's great to know that you found the best deal! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Awesome help thanks
26 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Barnstaple
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent assessment from a lovely…
Excellent assessment from a lovely Lily, very helpful and nothing was too much trouble
21 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jack did a really good job
Jack did a really good job, talked through everything to do with the upgrade and made things super understandable. Went through the cost of the new device, trade in price and more. Highly recommend, great level of customer service delivered.
21 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jack was an outstainf very heplfull…
Jack was an outstainf very heplfull young man
20 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
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