My husband and I popped into the Barnstaple branch the Sunday morning of 6.9.26 and was warmly welcomed by Cameron. The customer care and service he provided for over an hour was exceptional. He was e... Ver mais
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Localização
Alterar localizaçãoUnit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great customer service in Barnstaple store over several weeks and several issues with new phones and trying to switch broadband to them.none of it there fault. but lots of patience and help from Came... Ver mais
A empresa respondeu
Had a great experience with Vodafone thanks to the lovely Lily who helped me with my phone upgrade today. She was so friendly, personable and incredibly helpful, taking care of everything and making t... Ver mais
A empresa respondeu
I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Barnstaple
Escrito pela empresa
Informações de contacto
Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, Reino Unido
4,9
Excelente
266 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic
Fantastic - so helpful - Lily was amazing! Thank you so much
7 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey,
Thanks for the lovely review and fantastic support for Lily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Quick and easyl
Quick and easyl, Jack knowledgeable and very efficient.
1 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was very informative and patient!!
1 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hey Julie,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was very helpful and knowledgeable
Jack was very helpful and knowledgeable
30 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi Alex,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jack—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Jack was very polite and patient and…
Jack was very polite and patient and informative 10/10
23 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi Liz. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Barnstaple..
Vodafone Barnstaple... Lee in the store was perfect. He dealt with every issue and made a complcated situation, simple. Based upon our experience, an unreserved recommendation
14 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi Tony. We're happy to hear that you had a positive experience in our Barnstaple store. We appreciate your unreserved recommendation and are so glad that the team member was able to simplify a complicated situation for you.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was very helpful and polite
Jack was very helpful and polite
17 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi Rosemary. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Barnstaple
Hi Barry. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was extremely helpful and patient
Jack was extremely helpful and patient
13 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi Janice. Thank you for your review for Jack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Barnstaple
Hi Philip. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was polite helpful and sorted my…
Jack was polite helpful and sorted my problem out very quickly
13 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi Nick. Thank you for your review for Jack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack looked after me abs sorres my gone…
Jack looked after me abs sorres my gone out and I'm happy with the service
13 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi Lionel. Thank you for your review for Jack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone Upgrade
Jack was amazing, efficient and considerate. Listened and gave me time to process everything and made sure I understood. Highly recommend.
13 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi Toni. Thank you for your review for Jack. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was really helpful
Jack was really helpful, explained everything to me in detail about my phone. Great customer service so thank you:)
10 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi Ella.
We're happy to hear that our explanation about your phone was helpful.
Thanks,
Vodafone Social Media Team
Jack was very kind and considerate and…
Jack was very kind and considerate and has a nice attitude
10 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi Jeanette.
We're happy to hear that you found our agent Jack to be kind, considerate, and have a nice attitude.
We appreciate your positive feedback,
Vodafone Social Media Team
Excellent
Excellent, really helpful and got me up and running again. Thank you
7 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi Karen.
We're happy to hear that our service was helpful.
Thank you for sharing your positive experience with us,
Vodafone Social Media Team
Came in to upgrade my phone and sort…
Came in to upgrade my phone and sort out a commonly sim for my son, customer service from jack was brilliant nothing was to much hassle sorted everything out very promptly
7 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi Jason.
We're happy to hear that the upgrade and SIM setup went smoothly!
If you ever need any assistance, find us on Facebook at vodafone.uk/2Fpnah2 or X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Great service!
Lee was fantastic! Very personable and great customer service! Will be back for my next upgrade!
7 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi Michelle.
We are so happy to hear about the great support you received from Lee.
Thanks,
Vodafone Social Media Team
Jack was very helpful and well explained
Jack was very helpful and well explained
7 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi Stella.
We're happy to hear that Jack was helpful.
Thanks,
Vodafone Social Media Team
Lilly was a great help and was very…
Lilly was a great help and was very confident in herself which helped me understand the package I bought.
6 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Barnstaple
Hi Pita, it's great to hear about your fantastic recent experience with Lilly. It's good to hear Lilly took the time to explain the package to you. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
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Leia mais sobre como processamos as opiniões na Trustpilot.
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