Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive e... Ver mais
A empresa respondeu
Localização
Alterar localização1 Commercial Road, RG21 7LJ Bournemouth, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... Ver mais
A empresa respondeu
Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... Ver mais
A empresa respondeu
Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
- Empresa de telecomunicação
Sobre Vodafone UK - Basingstoke
Escrito pela empresa
Informações de contacto
1 Commercial Road, RG21 7LJ, Bournemouth, Reino Unido
5,0
Excelente
283 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Called into our local Vodafone shop in…
Called into our local Vodafone shop in Basingstoke to see about an Upgrade to my phone. James saw us. Excellent Customer Service gave me clear answers to my questions.
Upgrade DONE.
Thank you James.
7 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Roger,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lauren was very knowledgeable and…
Lauren was very knowledgeable and helped me upgrade which I would not have been capable of on my own
6 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Anthony,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mark and his team was super helpful and…
Mark and his team was super helpful and friendly, highly recommend to anyone
6 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Marcus,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great staff
Great staff. Luke was really friendly and so helpful. He and Graham found every way possible to tick what it was I needed at the lowest possible price.
2 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
New phones
Welcoming from walking into the store.thank you to Peter for your help getting the right plan and phones for us
12 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Paula,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke is amazing!!!
Luke is amazing!!!! Definitely kept mẹ as a customer
8 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Chan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went into store and was seen by Lauren…
Went into store and was seen by Lauren she was very helpful to me and my wife and got everything we needed sorted she is amazing at her job and a great help
3 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Joe,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Basingstoke
Hey Sinead,
Thanks for the lovely review and fantastic support for Jane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lots of upgrades & a new phone!
There was no queue when we arrived. James greeted us & we explained that we wanted to have a look at all our accounts to see if we were getting the best deals. He then spent nearly an hour finding the best deals on all 4 plans, as well as finding a perfect new phone for my daughter. Then went on to get us a great broadband deal. Very efficient & polite. Thank you so much
3 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Katie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thank you Peter for helping with…
Thank you Peter for helping with upgrades
2 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Dorathy,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dara at Basingstoke a credit to Vodafone
Dara at the Basingstoke store is a credit to Vodafone. Nothing too much trouble, knowledgable and thorough. A very happy continuing Vodafone customer!
2 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Debbie,
Thanks for the lovely review and fantastic support for Dara.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was amazing really helped and…
James was amazing really helped and explained everything throughout thank you so much
22 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Laura,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jacob was very helpful and sorted my…
Jacob was very helpful and sorted my upgrade
10 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Gillian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A really great experience in the…
A really great experience in the Basingstoke store today and Luke was very helpful.
9 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Bill,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Peter gave us excellent service and…
Peter gave us excellent service and easily renewed all our families services
7 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Simon,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very grateful to Lauren for her…
Very grateful to Lauren for her professional advice, she helped me set up my new contract phone and i couldnt be happier.
5 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Robert,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren was very knowledgable and…
Lauren was very knowledgable and friendly.
4 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Tarina,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Graham and Ashley were brilliant
Graham and Ashley were brilliant , looked after us in store .
1 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Abarth,
Thanks for the lovely review and fantastic support for Graham and Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Basingstoke
Hey Peter,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrage
Helped by the lovely matt to upgrade this afternoon, lovely and quick and made sure I got the best deal for what I needed
1 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Roseanne,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.