Popped into the vodafone store in basingstoke today and was greeted by the lovely lauren. Very helpful with my query and leaving with a new phone and as a happy customer
A empresa respondeu
Localização
Alterar localização1 Commercial Road, RG21 7LJ Bournemouth, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Amazing service received from Elle today! Resolved my issue with care and attention, would highly recommend seeing her for any issues. Thanks x
A empresa respondeu
Went into vodafone basingstoke, was seen super quick by a very polite and helpful young man named Dara, got the job done extremely fast. I have come away very happy.
A empresa respondeu
My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Basingstoke
Escrito pela empresa
Informações de contacto
1 Commercial Road, RG21 7LJ, Bournemouth, Reino Unido
5,0
Excelente
297 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dara helped me consolidate all of the…
Dara helped me consolidate all of the family’s plans. He knew his stuff, made solid recommendations and got us through the admin with minimum fuss. Thank you Dara.
7 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service
Amazing customer service, quick and very patient. Thank you, Dara. Amazing job
7 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Florin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jane was very helpful
Jane did my upgrade, she was very helpful and I am satisfied
6 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Ian,
Thanks for the lovely review and fantastic support for Jane.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We found Peter very helpful
We found Peter very helpful. Which is much appreciated by us as members of the older generation. We could do with more of this type of help with other companies.
5 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Sandra,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren was my consultant who was very…
Lauren was my consultant who was very helpful and experienced and explained everything to me. She is a credit to the Vodapone store in Basingstoke
5 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Sue,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark was brilliant at Basingstoke and…
Mark was brilliant at Basingstoke and fixed my account after having terrible issues with the customer service team
4 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Savannah,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
So much better dealing face to face
So much better dealing face to face, Luke was very pleasant. Good deals and simple explanation! Good value for money.
2 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Andrea,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was helpful in getting me a new phone…
Was helpful in getting me a new phone and a good deal
23 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Glyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Data was so good in helping me with my…
Dara was so good in helping me with my new phone set up. Highly recommend seeing him for any advice. Thankyou Dara
17 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Ady,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
First Class Service
Greeted by, I believe the manager, with a positive welcome. Explained what the visit to the store was for and he showed both my husband and I to the assistant named Dara.
Dara was a very cheerful, positive, polite and knowledgeable young man. He listened to what was required and found a phone and updated a contract for my husband.
He took the time to explain things in detail and answered any questions we asked with confidence.
Very happy with the service in the Basingstoke Vodafone Store today.
Thank you Dara
21 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Harkie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful Peter thank you
9 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Peter,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James and Ashley were very helpful…
James and Ashley were very helpful today really appreciate their help!!
8 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came to store looking for a new phone…
I came to store looking for a new phone and a sim, I ended up getting a phone and a sim for what I was just spending on my sim before! Very happy, thanks Jane!
7 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Called into our local Vodafone shop in…
Called into our local Vodafone shop in Basingstoke to see about an Upgrade to my phone. James saw us. Excellent Customer Service gave me clear answers to my questions.
Upgrade DONE.
Thank you James.
7 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Roger,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lauren was very knowledgeable and…
Lauren was very knowledgeable and helped me upgrade which I would not have been capable of on my own
6 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Anthony,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mark and his team was super helpful and…
Mark and his team was super helpful and friendly, highly recommend to anyone
6 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Marcus,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great staff
Great staff. Luke was really friendly and so helpful. He and Graham found every way possible to tick what it was I needed at the lowest possible price.
2 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
New phones
Welcoming from walking into the store.thank you to Peter for your help getting the right plan and phones for us
12 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Paula,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke is amazing!!!
Luke is amazing!!!! Definitely kept mẹ as a customer
8 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Chan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went into store and was seen by Lauren…
Went into store and was seen by Lauren she was very helpful to me and my wife and got everything we needed sorted she is amazing at her job and a great help
3 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Joe,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.