Popped into the vodafone store in basingstoke today and was greeted by the lovely lauren. Very helpful with my query and leaving with a new phone and as a happy customer
A empresa respondeu
Localização
Alterar localização1 Commercial Road, RG21 7LJ Bournemouth, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Amazing service received from Elle today! Resolved my issue with care and attention, would highly recommend seeing her for any issues. Thanks x
A empresa respondeu
Went into vodafone basingstoke, was seen super quick by a very polite and helpful young man named Dara, got the job done extremely fast. I have come away very happy.
A empresa respondeu
My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Basingstoke
Escrito pela empresa
Informações de contacto
1 Commercial Road, RG21 7LJ, Bournemouth, Reino Unido
5,0
Excelente
297 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thank you Peter for your help moving my…
Thank you Peter for your help moving my number from Lebara
2 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Basingstoke
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jane in Basingstoke
Jane is very welcoming and polite can't do enough for you luvly asset to vodafone
1 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hi. We appreciate your positive feedback! We're happy to hear that you found our team member to be welcoming and helpful. It's great to know you had a positive experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in to get my grandparents phones…
I came in to get my grandparents phones sorted with them as they were having trouble and we got helped by Matthew who was very kind and helpful and there to answer any questions they might have, which was very nice of him as there was a few. I would recommend Matthew for anyone in needing help as he was very kind and easy to talk to.
31 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Peter has been very helpful and…
Peter has been very helpful and brilliant helping us switch to Vodafone broadband and save money on my SIM only
11 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Jane was very helpful and helpful
6 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Diane,
Thanks for the lovely review and fantastic support for Jane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
So pleasant
So pleasant, what a nice chap Luke was to seal with
6 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jane was great
Jane was great, efficient and informative. Also listened to what we needed
5 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark and his assistant Lauren were…
Mark and his assistant Lauren were absolhrrlt brilliant and helped save me money on my monthly bill. Thank you so much for such friendly service
3 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey William,
Thanks for the lovely review and fantastic support for Mark and Lauren .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Basingstoke
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I had Lauren help me with joining up to…
I had Lauren help me with joining up to Vodafone very helpful to find the best deal suited to me
2 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
James
James, was friendly and professional at all times. He gave a complete breakdown on my plan and in doing so saved me money. Obvious asset to the store.
2 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Ashley was very helpful today…
Ashley was very helpful today appreciate her advice and help with my contract
1 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey John,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Lauren was super helpful and friendly
Lauren was super helpful and friendly, got my collection sorted and she sent me a £5 accessory voucher as a thank you
1 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey Jonathan,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Incredibly user friendly experience
Incredibly user friendly experience, Luke at the Basingstoke branch was amazing. Very clear and transparent.
30 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hey George,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Basingstoke
Hey Sammy,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
It was a pleasure to deal with Lauren…
It was a pleasure to deal with Lauren and I was really satisfied with the service I got for my home broadband upgrade. Lauren was friendly and personable.
18 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Happy with the service from Jacob
Happy with the service from Jacob, very honest!
17 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hi Mick. Thank you for your review for Jacob. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great personal service the lady that…
Great personal service. Lauren the lady that served me was really helpful and so friendly nothing was too much trouble for her
12 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
Hi Malcolm. Thank you for your review for Lauren. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley was incredible helpful and had…
Ashley was incredible helpful and had brilliant customer service. It’s so refreshing to deal with someone who is beaming with enthusiasm and happy in their job.
7 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. We are glad you received incredible and helpful customer service.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.