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Vodafone UK - Basingstoke Opiniões 

297
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TrustScore: 5 em 5

5,0

Operadora de redes móveis
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1 Commercial Road, RG21 7LJ Bournemouth, GB

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Popped into the vodafone store in basingstoke today and was greeted by the lovely lauren. Very helpful with my query and leaving with a new phone and as a happy customer

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing service received from Elle today! Resolved my issue with care and attention, would highly recommend seeing her for any issues. Thanks x

A empresa respondeu

Classificada 5 em 5 estrelas

Went into vodafone basingstoke, was seen super quick by a very polite and helpful young man named Dara, got the job done extremely fast. I have come away very happy.

A empresa respondeu

Classificada 5 em 5 estrelas

My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operadora de redes móveis
  2. Empresa de telecomunicação
  3. Loja de telemóveis
  4. Operador de Internet
  5. Serviço de hospedagem web

Sobre Vodafone UK - Basingstoke

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • 1 Commercial Road, RG21 7LJ, Bournemouth, Reino Unido

5,0

Excelente

TrustScore: 5 em 5

297 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

5,0

Todas as opiniões

(297)

42 962 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Basingstoke Branch. Ashley

Dealt with Ashley at the Basingstoke Branch.
Very polite, helpful, patient and knowledgeable.

7 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Ashley was very patient and helpful…

Ashley was very patient and helpful with us. She gave us good options and deals and we have left the store very happy.

6 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Stevie,

Thanks for the lovely review and fantastic support for Ashley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Peter was very patient with my complex…

Peter was very patient with my complex issue and was very helpful! Super lovely man!

5 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Cecily,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Our great assistant PETER was really…

Our great assistant PETER was really helpful and understanding of our needs. He made the renewing of my contract and additional purchase easy and informative. Thank you.

5 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Kevin, ​

Thanks for the lovely review and fantastic support for Peter. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Classificada 5 em 5 estrelas

Liam and Jacob both super helpful fast…

Liam and Jacob both super helpful fast and efficient

5 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Janet,

Thanks for the lovely review and fantastic support for Liam and Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I went into the Basingstoke store…

I went into the Basingstoke store Friday the 4th of July around 4.30ish and I got something stuck in my charging port, I got approached straight away and the man who served me helped me straight away got what was stuck out of the charging port he didn’t have to do that as wasn’t part of the job. Genuinely made my day as I was having the worst day ever!!! Amazing service

4 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Katy,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service from Jacob and Liam…

Great service from Jacob and Liam today. Very professional and knowledgeable.

4 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

James today was really helpful with…

James today was really helpful with finding me a new iPhone and transferring my data. He was really friendly and knowledgeable

4 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Keith,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

No quibble great service t…

Great clear advice from lauren ,found me a great deal friendly and professional

3 de julho de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Jo,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jacob and Liam did a brilliant job…

Jacob and Liam did a brilliant job helping me get set up for a house move, including refreshing my old mobile contract and getting broadband set up.

29 de junho de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Simon, ​


This is really lovely to hear, thanks for the review! ​

​
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​


Thanks again, ​

Vodafone Social Media Team​

Classificada 5 em 5 estrelas

Outstanding Service from Jacob at Vodafone Basingsingstoke

I recently purchased an iPhone 16 Pro from the Vodafone store in Festival Place, Basingstoke, and had the absolute pleasure of being assisted by Jacob. His customer service was exceptional—professional, knowledgeable, and genuinely friendly. What impressed me even more was that he delivered this top-tier service while simultaneously training another team member, who was also fantastic.

Jacob made the whole experience smooth and enjoyable, answering all my questions with patience and clarity. It’s rare to come across someone who balances multitasking with such grace and attention to detail. A real credit to Vodafone!

29 de junho de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Gemma,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Alex and Ashley were great

29 de junho de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Debbie,

Thanks for the lovely review and fantastic support for Alex and Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very quick and easy service

Very quick and easy service, Jacob was super helpful and incredibly insightful definitely would recommend!

28 de junho de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Liam,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jacob was great and really helpful…

Jacob was great and really helpful thank you

28 de junho de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Mark,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Lauren really helped me in store today

Lauren really helped me in store today. I changed my phone from the samsung fold to the ultra and she helped me return everything and i even left with a birthday present for my son in the form of a new tablet! Your team are very good thank you for everything !

15 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Roza,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Thank you so much to Lauren!

Thank you so much to Lauren for helping me set up my new airtime and device plan! She was really really friendly and helpful.

7 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Anika,

Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

James was Amazing very professional…

James was Amazing very professional and knows his job. I will definitely recommend my friends and other family members.

5 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Mhembere,

Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Went into Vodafone store Basingstoke…

Went into Vodafone store Basingstoke and severed by Jacob. Sorted my problems with phone. Brilliant service.

5 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hi,

We really appreciate your wonderful review and the amazing support for Jacob.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I was greeting by Jacob who was…

I was greeting by Jacob who was extremely helpful, polite and knowledgeable. Fantastic service.

5 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hi Katie,

We really appreciate your wonderful review and the amazing support for Jacob.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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