Amazing resource Mr. Bharat he had me hook line amd sinker. Really ampathized and sympathised with my situation offered a great product great services and patient with my questions. Wish more competen... Ver mais
A empresa respondeu
Localização
Alterar localização3 The Harpur Centre, MK40 1PS Bedford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I came to the store today because I recieved a message from Vodafone to say my mobile data was running out and heera the manager helped me find the best deal with unlimited data and I was more then... Ver mais
A empresa respondeu
Natalia at Bedford Vodafone is a genuine genius - if you want the best deal for your individual circumstances, she is the one to talk to. I have her about 5 things that were important to me, and she B... Ver mais
A empresa respondeu
Heera was great help today as had issue on my Pay as you go account and Heera sorted everything out for me.I highly recommend to go and see him in the Bedford store.
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Bedford
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
3 The Harpur Centre, MK40 1PS, Bedford, Reino Unido
4,9
Excelente
162 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Was instore sorting out 2 sim only…
Was instore sorting out 2 sim only upgrades and was greeted and served by Natalia. She managed to upgrade both of my packages and give me a great deal. Left the store very and happy and will definitely return again.
9 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bedford
Hi Dylan,
We’re glad to hear you found the best option for you, when visiting Natalia in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Sheeran made it a very easy process so…
Heeran made it a very easy process so helpful.
10 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Bedford
Hi Mark,
It's great to hear your feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Service was excellent
Service was excellent. Heera was really helpful and knowledgeable.
7 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bedford
Hi Stephen. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bradley was excellent and couldn't do…
Bradley was excellent and couldn't do enough to help through everything I needed to know and understood. Highly recommended. Such an asset to Vodafone
3 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bedford
Hi Freddy,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Prompt and efficient:)
30 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bedford
Hi Himanshu,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Bradley in Bedford is a star
Bradley in Bedford is a star! I drove 1 hour from his old store to his new store just to see him!
The store was busy but the guys handled it amazingly!
Bradley was with me for over 2 hours making sure every detail was correct!
He his the sole reason I will stay with Vodafone, a try champ of customer service and a credit to Vodafone!
He is the best!
26 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bedford
Hello, Christopher,
It's great to hear about the positive experience which you had with Bradley. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Bedford Store Staff greatly assist in addressing problem with credit scoring algorithm
In an ideal world I would be able to split this review into 2 parts, giving 5 stars for the effoprts of the staff of the Vodafone store in Bedford to help my wife and I resolve our issue but only 2 stars for the support they received from helpdesk staff in doing so.
The problem arose because my wife run a small IT consultancy and have used Vodafone for more than 20 years to provide phones and later tablets to staff. We were told by Vodafone back in 2016 that we were not big enough to make switching to a full business plan but have continued to pay our bills via our company bank account. This has never been a problem until this year when we were initially not allowed to upgrade one of our existing phones. the problem was that your new systems do not allow you to credit check a company account in this context. We were asked to provide a personal bank account instead but this then failed the id check as it is not the account associated with the current contracts. At that point we were faced either with buying a new handset ourselves and continuing with a SIM only contract or moving to supplier altogether after almost 30 years with Vodafone. Happily however the perseistence of your team in Bedford (over 4 separate visits to the store) was eventually enough to get the block lifted and my wife was finally able to get the upgrade she wanted. So thanks once again to your staff in Bedford . As someone who delivers large scale IT projects for a living howeevr i would suggest that your current credit scoriong algorithm needs some work to prevent issues like this occurring to others in our situation
23 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bedford
Hello, Mark,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodaphone broadband, Can give a zero rating
I opted for vodaphone broadband in sept and a router arrived on 24 with fibre install due on 8th Oct , then I had a txt saying there was a delay but then I heard nothing, I've email and chatted only to be be cutoff I'm disgusted with Thier cust service.
Finally got through to chat line only to get told I didn't have an order in so I sent web reg and was told the install date was lost so had to book another which can't help done till 1 nov as BT are involved, I've complained to Vodafone phone as I'm now on full price with previous provider.
I will persist until I can get a date then access if I continue with this awful company
24 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bedford
Hello, Bill,
It's disappointing to hear that your broadband activation has been delayed, as we appreciate the importance of being connected. Thanks for providing your feedback on this, as we're always looking to improve.
For any updates on your broadband activation, you can speak with Broadband Support here: https://www.vodafone.co.uk/bbservcd or call up on 03333 040 191.
Thanks,
Vodafone Social Media Team
Heera was a great help in Bedford
Heera was a great help in Bedford. Fantastic service and full explanation given at each step to purchase a new phone.
I would highly recommend.
18 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bedford
Hi Clare,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Went into Bedford store today seen…
Went into Bedford store today seen Heera who was such a help with my upgrade and even saved me some money,thank you for your patience and kindness. Really recommend going to see him.
14 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bedford
Hello, Teresa,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Heera.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Job done.
During a very busy Saturday at the Harpur Centre Vodafone store, my query was dealt with in detail, to completion, with no sense of rush or stress. Big thanks to the very knowledgeable and capable Bradley.
5 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bedford
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Natalia at Bedford Vodafone is a…
Natalia at Bedford Vodafone is a genuine genius - if you want the best deal for your individual circumstances, she is the one to talk to. I have her about 5 things that were important to me, and she BEAT my current offer at EE by an absolute mile. I have just found out so much about European roaming and data offers - I’m very happy. Both me and my daughter are now Vodafone customers.
30 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bedford
Hi I A K,
Thank you for taking the time to review your recent experience, and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went into Vodafone to replace my sim…
Went into Vodafone to replace my sim card and upgrade phone. Dylan the store manager greeted me and got me seated. He went through all options and got me back up and running. Great work
28 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bedford
Hello, Jayaram,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dylan helped me transfer my number to…
Dylan helped me transfer my number to Vodafone using a Pac code
28 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bedford
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Ben and Priyam At Bedford sorted a…
Ben and Priyam At Bedford sorted a issue out for me, absolute fantastic branch of advisor and manager. Thank you so much.
21 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Bedford
Hi Tony,
This is a great review for Ben and Priyam. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Bradley acknowledged I was waiting…
Bradley acknowledged I was waiting before he was free, (it’s the little things!)
Very helpful and understanding and explained things clearly for my generation.
I will be back and hope he is still in store.
16 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Bedford
Hey Solveig,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went into Bedford store today had a…
Went into Bedford store today had a great experience with Sales adviser Heera who help me with getting a great offer for a new contract
8 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Bedford
Hey Lodin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Natalia was so helpful today unblocking…
Natalia was so helpful today unblocking the stolen bar and sorting out my new sim. Thank you
4 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Bedford
Hello Lynne,
It's great to hear that you received a 5 star service from Natalia! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The Customer service was fantastic as…
The Customer service was fantastic as always , very friendly helpful and polite. Will definitely come back to this Vodafone store .
29 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Bedford
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Excellent experience from all staff…
Excellent experience from all staff members. I was greeted at the door and they dealt with my issue very swiftly. They all went the extra mile to help me.
27 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Bedford
Hey Miranda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
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