I went into Vodaphone in Blackpool in desperation to sort my emails out . Matthew welcomed me and sorted my problem in 2 minutes--- he explained what he did and how i could correct things if it ever h... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had a really positive experience at the Vodafone Blackpool branch recently. Nikki, the lady who helped me, was absolutely brilliant from start to finish. She was friendly, patient, and took the ti... Ver mais
A empresa respondeu
Customer Service was first class .. a assistant called Gillian helped me chose my new phone and explained everything to me..my friend was so impressed with the experience she said she would buy her ne... Ver mais
A empresa respondeu
Gillian the sales assistant was knowledgeable and tried
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Blackpool
Escrito pela empresa
Informações de contacto
Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, Reino Unido
4,9
Excelente
305 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
Great customer service. I got S24 ultra on amazing deal!. Martin was extremely helpful and transfer my data over from my old phone. Highly recommend Vodafone to my friends.
16 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hi Carol,
Thank you for taking the time to leave us a 5 star review and congrats on the new S24 Ultra.
Thanks,
The Vodafone Social Media Team
Brilliant customer service in Blackpool 10 stars
Nikki in the Blackpool store was fantastic from start to finish. Nothing was too much trouble. Would give Nikki 10 out of 10 for outstanding customer service. A true asset to Vodafone.
9 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hi Samantha,
Thank you for taking the time to review and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Service personnel adam was prompt and efficient
Service personnel adam was prompt and efficient and helped me in my situation
14 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hi Williams. Thank you for your review for Adam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service. Marcin was excellent. I will highly recommend Vodafone Blackpool shop.
11 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hello, Pam,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Marcin.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, I got exactly what I when in for, in no time at all. Very happy with my upgrade, thanks again Matthew 🙌🏻
4 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hi Adam,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a great experience with us and congrats on your new upgrade.
Thanks,
The Vodafone Social Media Team
Amazing customer service
I have been into store on a number of occasions recently and Nikki has always been amazing! She is helpful, courteous and professional and helped me to sort out my broadband service cancellation which had not been actioned. I also bought a new phone and contract and she got me a brilliant deal with money back for my old handset! Great customer service!!
30 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hi Stephen,
Thanks for your review for Nikki. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great expirience
Great expirience! Marcin was amazing, he was very polite and frinedly. Highly recomeded!
3 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hi Mejnun,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Awesome experience
Awesome experience! Martin found me an amazing deal on S24! I am very happy with Vodafone.
1 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hello,
It's great to hear that you received a 5 star service from Martin! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nikki in the Blackpool vodaphone store…
Nikki in the Blackpool Vodaphone store had a look at my iPhone since it wasn't working properly, I was a walk in customer on a day out. Nikki was available to help me, it took a little time to sort out but she was extremely efficient and professional and all with a smile. I was so happy with her and that she managed to get my phone working I decided she deserved a 5* review.
19 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hey Helen, It's great to see Nikki was able to get you back up and running again. Hope you enjoyed you day out 😊
Thanks, The Vodafone Social Media team
I came to Vodafone Blackpool shop…
I came to Vodafone Blackpool shop because I couldn't make calls and send texts. Martin was brilliant! Thank you Vodafone!!! You have great staff!!!
16 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hi Yvonne,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience
Great experience! Martin was very friendly and polite. Highly recommend!
16 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hi Pauline,
Thanks for sharing this experience with Martin. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Martin was very helpful
Martin was very helpful. He help me set EU roaming pass and I won't worry when I go on holiday. Highly recommend it.
16 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hi Francis,
This is lovely feedback for Martin. Thanks for taking your time to share this experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amazing Customer Service
Amazing Customer Service. Martin was extremely helpful. I always go to Vodafone Blackpool to resolve my phone problems.
16 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hi Keith,
Thanks for sharing your kind words and feedback for Martin. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I came to Vodafone shop because I…
I came to Vodafone shop because I couldn't access my emails on my phone. Marcin was Brilliant! He fixed the problem for me quickly.
15 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hi Gary,
Thanks for taking your time to leave this review for Marcin.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I came to Vodafone shop as I was…
I came to Vodafone shop as I was concerned about my phone. I have received a lot of notifications that my phone has a virus. Martin clear my phone and assured me that j won't received any notifications anymore.
15 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hey Sam,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matthew was very helpful and set up my…
Matthew was very helpful and set up my phone. Highly recommended.
14 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hello, Chris,
Thanks for letting us know what an amazing job Matthew did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good customer service
14 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hello, Carol,
That’s good to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent deal!
I amazing phone, Samsung S24 Ultra on very good deal. I am very happy. The service I received from Martin was extraordinary.
I recommend Vodafone to everyone!
12 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hey Paula,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent!!
Excellent!!! I went over my bill. Martin was brilliant!!! He was very informative and friendly. He also put the block for me, to stop me going over next time.
12 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hi Denise,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Martin and he managed to fix what you have visited us for.
Thanks,
The Vodafone Social Media Team
I came to the Vodafone shop as I was…
I came to the Vodafone shop as I was concerned that I was being scam, Gillian sorted it and assured me that it was not. While I was in she sorted out my data time with my two phones. Finally I purchased an IPhone 14 with a satisfactory result from Gillian
10 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Blackpool
Hi,
Thank you for taking the time to leave us a 5 star review and congrats on the new iPhone you have got from us.
Thanks,
The Vodafone Social Media Team
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