Vodafone UK - Bluewater Experience Opiniões 

479
•
TrustScore: 5 em 5

5,0

Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH Greentithe, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I would like to thank Tara at Vodafone in Bluewater who sorted out issues with my new i-phone yesterday. She was very efficient and helpful to me and dealt with everything very carefully. She was ve... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to ne... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Many thanks to vinnie who not only gave acceptional customer service but also made us laugh with his wit!! He was very informative and provided a great deal on a new contract. There's nothing better t... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH, Greentithe, Reino Unido

5,0

Excelente

TrustScore: 5 em 5

479 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

5,0

Todas as opiniões

(479)

39 841 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Besa jumped in to assist…

Besa jumped in to assist with an upgrade.
Explained the options available, reviewed my account.
Explained T&Cs, before I signed new contracts.
Very knowledgeable and very helpful.
Thanks Besa

26 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Hey there,

Thanks for the lovely review and fantastic support for Besa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Vodafone

I had a fantastic experience with Besa and Dav at vodafone. From the moment I reached out, they were friendly, attentive, and incredibly helpful. The representative I spoke with went above and beyond to resolve my issue quickly and professionally. What really stood out was how patient and understanding they were throughout the process. It’s clear they truly care about their customers. I wouldn’t hesitate to recommend them to anyone – top-notch service all the way!

25 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Hey Wuñmi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Lovely experience at the Vodafone store…

Lovely experience at the Vodafone store in bluewater with Besa and Dav who helped me replace my SIM in such an efficient manner.

25 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Hey Olawunmi, ​

This is really lovely to hear, thanks for the review! ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

​

Thanks again, ​

Vodafone Social Media Team​

Classificada 5 em 5 estrelas

Im delighted to meet Jotie at Dartford…

Im delighted to meet Jotie at Dartford Vodafone store. She is a lovely professional lady and I managed to secure a better deal due to her expertise. I recommend everyone to see her in the store.

24 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Hey Basharat,

Thanks for the lovely review and fantastic support for Jotie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Staff members

Staff members Jotie, Manas and EJ were so patient, helpful with all enquiries from start to finish.

14 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Hey Cyril
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great experience here

Great experience here! Vinnie is so helpful, he is really friendly and funny and was really making us laugh! Great service thank you 😻

26 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Hey Melanie,

Thanks for the lovely review and fantastic support for Vinnie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sorted 2 phones today with Vinnie

Sorted 2 phones today with Vinnie, very helpful, very polite.
Brilliant guy.

30 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Hey Marky,

Your kind words truly mean a lot to us—thank you for taking the time to share your feedback!

If there’s ever anything we can assist you with, don’t hesitate to reach out to our Social Media team. We're available on Facebook at vodafone.uk/2Fpnah2 and on X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

5 star service!

Besa was so knowledgeable, intelligent, efficient and patient. I feel secure in my choice of phone purchase.

29 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Hey Jenny,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful and went the extra mile

Very helpful and went the extra mile

Besa served me

29 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Hey Jason,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Manas was amazing

Manas was amazing, proffesional and really helpful

24 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Hi Mr May,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service, kind and very caring. I was nervous about upgrading as I have had my phone for a long time. Duran was very helpful, he was patient and explained my upgrade very professionally. Highly recommend this store bluewater store will def be back

21 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Hi Deborah,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Thank you Robyn for helping with my…

Thank you Robyn for helping with my data transfer, enjoyed my time at Vodafone Bluewater today

13 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Hi Gordon. Thank you for your review for Robyn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jotie was very helpful with my queries…

Jotie was very helpful with my queries and assisted me brilliantly.

12 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Hi Gilly,

We’re grateful for your fantastic feedback for Jottie, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Done an upgrade on my phone and all…

Done an upgrade on my phone and all staff that I saw have been amazing. There was several issues but staff dealt with it. Thank you especially to Durhan and Robyn who helped deal with the issues when collecting my phone

11 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Hi Dee,

Thank you for your review for Durhan and Robyn. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service from Dhuran at Bluewater

Dhuran in Bluewater has been really helpful. Very knowledgeable and patient with somebody like me who has no idea how data works! Thank Vodafone…..you’re very lucky to have him working in your store!!!!

9 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Hi Kerry,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Luke was very confident and…

Luke was very confident and knowledgeable. He was able to help with my purchase effectively.

23 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Hi there,

Thank you for your review for Luke. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Dav amazing customer services happy…

Dav amazing customer services happy with information provided would rate his services better then other retailers A++++

1 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Robyn was great and patient with me and…

Robyn was great and patient with me and sorted my issue prominently! Really friendly lady!

28 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Manas was a great advisor

Manas was a great advisor! So friendly, helpful and made everything super easy. Thank you ☺️

22 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Offered good deal

Besa Recommended good deals for trade in of old phone and sim options.

21 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Bluewater Experience

Resposta da Vodafone UK - Bluewater Experience

Hey Dominic,

Thanks for letting us know what an amazing job Besa did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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