Vodafone UK - Borehamwood Opiniões 

217
•
TrustScore: 5 em 5

4,9

2 Keystone Passage, Shenley Road, WD6 1AE Borehamwood, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Went to Borehamwood and Mr Carl assisted me with everything I needed. I fully recommend Vodafone Borehamwood for quick prompt assistance. To top it up I will now be changing my home bandwidth with the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best dea... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a problem with my Vodafone account and the assistant mgr was really friendly and helpful in getting it resolved

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 2 Keystone Passage, Shenley Road, WD6 1AE, Borehamwood, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

217 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(217)

39 942 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service from Alex, Borehamwood.

Went into Vodafone, the Borehamwood shop, to discuss a new 'phone for my wife, plus amending my own contract. Had great advice from Alex, who was a pleasure to deal with and exceptionally helpful.

30 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hey Howard, Thanks for your feedback for Alex. It's great to see they made upgrading such a pleasure 😊
Hope your wife's loving her new phone.
Thanks, The Vodafone Social Media team

Classificada 5 em 5 estrelas

Alex was beyond helpful today and went…

Alex was beyond helpful today and went over and above to help me for almost 3 hours! I am leaving with everything sorted and I am so pleased! Rado was also extremely helpful!

17 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hey Sasha,

Thanks for letting us know what an amazing job both Alex and Rado did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very professional and excellent…

Very professional and excellent customer service. Thank you!

15 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hi Kate,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing service

Amazing service! Mustafa was great, patient and helpful. He is very knowledgeable and gave good advice. Couldn't be better.

15 de novembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hi Natalie,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service and Carl was…

Excellent service and Carl was exceptional in doing my upgrade and advice given.

31 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hey James,

Thanks for letting us know what an amazing job Carl did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Carl was the most helpful man I have…

Carl was the most helpful man I have met in recent years. I had problems with my account for a week and everyone I asked for help did not give me any useful information. And that's how my situation got complicated.
He was the only person who listened to me and tried everything he could to help me.
Even though my situation has not been fixed yet, I am very grateful to him because I really felt that he tried to help me.
A BIG THANK YOU to Carl

31 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hi there,

Thank you for your review and sharing this great feedback for Carl.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Rafo was great.

30 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hey Dimo,

Thanks for your review and feedback for Rafo.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

I have left O2 and joined Vodaphone

I have left O2 and joined Vodaphone. I had some problems but I am glad to say how well I was treated at the Vodaphone store in Borehamwood. Rado dealt with me and he was amazing and prefect manager to deal with customers problem. I big shout out to Rado and thank you for all your efforts.

30 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hi Amina,

Thank you for reviewing you recent experience, we appreciate your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Brilliant experience

Brilliant experience, Rado , the manager , was extremely helpful, patient, took his time to explain everything, was very happy all along and just a genuinely nice person. Would highly recommend and would definitely come back in the future , thank you Rado ❤️❤️❤️

Date of 07.10.2023

7 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing service

Amazing service ! Radoslav is such a gentleman! Definitely recommend!

1 de outubro de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Good customer service.

Alex very knowledgeable, and helped me to choose a great deal for me

26 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hi there,

Thanks for taking the time to review. It's great to hear your feedback and how Alex provided a good experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Steph and Ken Posner

Steph and Ken Posner
Rado was incredibly helpful
So kind knowledgable and
Really very thankful
He is terrific

17 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hi Stephanie,

Thank you for taking the time to review. It's great to hear how Rado left a positive impact and was able to help!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Lovely kind chap mustafa thank for your…

Lovely kind chap mustafa thank for your patience xx

12 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hi Christine. Thank you for your review for Mustafa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing store manager!

Rado was very helpful, sort out my problems, treating me with respect. He is magnificent!

5 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hi Gianina. Thank you for your review for Rado. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Truly very helpful

Truly very helpful. A massive computer error from Vodafone, fixed in the store by fantastic staff. Helpful, polite and they really know their stuff! Massive thanks.

27 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hey Ben,

This is really great to hear, thanks for the feedback and support! I'm glad everything has been fixed for you now.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent Customer Service

Excellent friendly advice and customer service . On the couple of occasions I have visited this store the manager has gone the extra mile to help which is very rare these days . A valuable and experienced member of your staff. Thank you for a pleasant experience when I was dreading upgrading my phone!

15 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hi Fiona, It's really great to see we went above and beyond to get your issues sorted and left such a great impression on you.
Thanks for your awesome feedback, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Rado was very helpful

Rado was very helpful, polite and patient. Was with us for over 2 hours as we asked a lot of questions and he was very helpful in answering and patient in explaining.

9 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hey Vania,

Thanks for letting us know what an amazing job Rado did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Rado was extremely helpful with…

Rado was extremely helpful with assisting me throughout my transfer at the store.He made easy so easy and explained things very well.He’s great!!

8 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hi Ransford. Thank you for your review for Rado. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Rado was exceptionally helpful in…

Rado was exceptionally helpful in helping us with the transfer to the new plan. We had so much issues over the phone but he managed to help us and my father do it successfully.
Highly recommended
10+ years loyal customer with Vodafone
Thank you

2 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hi Daniel. Thank you for your review for Rado. Minus the issues that you had over the phone, it's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

It helped me a lot

It helped me a lot, I am grateful for this.

10 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - Borehamwood

Resposta da Vodafone UK - Borehamwood

Hey Gabriel,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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