Had a load of problems with my data usage that my son couldn’t even sort out. Popped into Vodafone Brentwood and met Alfie. Absolute legend. Sorted it out pronto. Highly recommend his services.
A empresa respondeu
Localização
Alterar localização20 High Street, CM14 4RG Brentwood, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Alfie was incredibly helpful today, giving me excellent advice on the different phone contracts available. Thanks to his guidance, I was able to choose two different contracts—one for me and one for m... Ver mais
A empresa respondeu
I came in to cancel my contract because I was having issues with my SIM. The lady that was serving me was extremely rude and hostile to the point where her manager had to step it. The issue wa... Ver mais
A empresa respondeu
Michael and Alfie were very knowledgeable and made me feel comfortable during the onboarding process. I am not a tech expert by any means, so I am grateful for the help these two gentlemen provided me... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Brentwood
Escrito pela empresa
Informações de contacto
20 High Street, CM14 4RG, Brentwood, Reino Unido
4,9
Excelente
101 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service from…
Excellent customer service from Michael, Chris and Jahir they were very patient and gave great advice
18 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hi Natalie. Thank you for your review for Michael, Chris and Jahir. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris was really helpful with my…
Chris was really helpful with my upgrade and helped me transfer my data over to my new phone.
30 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hi Ross,
Thanks for this great review! We're delighted you had a positive experience with Chris. Enjoy your new phone.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Michael was a brilliant service.
Michael was a brilliant service.. really made my day, excellent attitude, personable individual and made me feel totally comfortable and relaxed during the process of getting a new device. I highly recommend this store to everyone
2 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hey Idaresit,
Thanks for letting us know what an amazing job Michael did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Michael was an excellent experience for…
Michael was an excellent experience for recommending me this fantastic new samsung, he set up my new phone for me also. Great service!
10 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Thank you for your review. It's good to read Michael was able to help to with your new contract.
Hope you're loving your new phone.
Thanks again, The Vodafone Social Media Team
Good experience
I'm not very technical with phones but knew I wanted an upgrade as my contract had ended with another company, but wasn't too sure on what model to go for, so thought I'd pop into my nearest phoneshop.
The store owner Nathalie was brilliant! She spent time going over my options, what I was looking for and didn't try to rush me and I didn't feel pressured. The store has a calming atmosphere and everyone seemed really happy.
I was assured that if I was unsure on anything to pop back in and someone can help me.
Overall I'm very happy that I made the switch over to Vodaphone. What could have been a stressful experience was not.
26 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hi Natasha. Thank you for your review for Nathalie. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael was excellent
Michael was excellent! Replaced my phone with my old slow phone and I love it!
22 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hey,
We're glad to hear that Michael was able to help you with a new phone.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Michael was very attentive to my needs…
Michael was very attentive to my needs and served me with a great phone and plan! Great customer service
10 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hey John,
It's great to hear your feedback for Michael, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Michael was very attentive to my needs
Michael was very attentive to my needs, great customer service from him.
14 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hi there,
Thanks for reviewing and sharing this great feedback for Michael.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mike and Chris were great
Mike and Chris were great, brilliant customer service and would be happy to recommend them. Gave me a new black Friday Simon deal which I was happy with.
25 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hey Wayne,
Thanks for the lovely review and fantastic support for both Mike and Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Customer service 5 star!
Had the best customer service I have had experienced in Vodafone shops!
After my phone has been stolen Michael kindly spend around 2 hours helping me not only get a new phone but also restore my valuable information! Honestly, I could not be more grateful if I wanted to. Amazingly friendly service and brilliant problem solving skills. Thank you Micheal!
18 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hi Inga,
This is such an amazing review for Michael. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Mike at Brentwood branch was very…
Mike at Brentwood branch was very helpful with getting our new contract phone
Awesome guy
20 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hi there,
It's great to see your kind words for Mike. We really appreciate your feedback.
Thanks, Vodafone Social Media Team
Needs a midi cane and saw Scott who…
Needs a midi cane and saw Scott who helped me get one very happy with the service
2 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hey Paula,
Thanks for letting us know what an amazing job Scott did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Went into the shop today as I was due…
Went into the shop today as I was due an upgrade Scott helped me and I ended up getting an iPhone 13 very happy with the experience
30 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hi Sue. Thank you for your review for Scott. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael very friendly staff!
Had a very good customer service experience with Michael! Very friendly and he found solutions to my problem in a short period of time. Really recommend him!
4 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hi Flamingo Swim School,
This is a great review for Michael. Thanks for your support.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very friendly and helpful staff
I had a nice and very pro customer service at vodafone Brentwood branch. Very helpful and friendly staff! Really recommend this branch!
13 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hi joy,
Thanks for your lovely feedback for our Brentwood store. We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Upgraded and got home broadband happy…
Upgraded and got home broadband happy with the service
14 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hey Toby,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Scott helped me upgrade my contract to…
Scott helped me upgrade my contract to a sim only very happy with the service. A*
11 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hi Isobel,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Came into store to upgrade my phone…
Came into store to upgrade my phone Scott assisted me and helped me get my new s23 ultra. Very happy with the service
11 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hi Alex,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Chris was very helpful with my upgrade
12 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hi Kay. Thank you for your review for Chris. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael fulfilled my needs in the SIM…
Michael fulfilled my needs in the SIM card plan that I needed, very thankful for his service!
3 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Brentwood
Hey Thiago,
Thanks for letting us know what an amazing job Michael did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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