Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 16, Churchill Square, BN1 2TB Brighton, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!
A empresa respondeu
Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... Ver mais
A empresa respondeu
Great service today from Klara with occasional input from a very supportive and welcoming wider team. Some of the centralised Vodafone online system were slow, through no fault of the store team, but... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Brighton
Escrito pela empresa
Informações de contacto
Unit 16, Churchill Square, BN1 2TB, Brighton, Reino Unido
4,8
Excelente
185 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I constantly have to switch off and on…
I constantly have to switch off and on to get data coverage in Brighton. Useless.
16 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Brighton
Hi Yusuf,
We understand how important it is to have the best possible conection. Please enter your postcode onto our Network Status Checker here: http://vodafone.uk/nsc - It will show what coverage to expect where you are.
If it's showing a better expected signal than what you're getting and no known faults or maintenance, then please reach out to my team on Social Media.
You can do this through Facebook using: vodafone.uk/3K1e4GB - X (formally twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Exceptional service
Exceptional service, with merit and pleasant reception.
Very grateful for the friendly approach.
3 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Brighton
Hey Roy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jordan was exceptionally helpful 🙃
23 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Brighton
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Really helpful in discussion of…
Really helpful in discussion of devices, contracts, pricing for the best deal for me. Highly recommend.
6 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Brighton
Hi S Williams,
Thanks for your 5-star review for our Brighton store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Jay took lots of rouble and didn't make…
Jay took lots of rouble and didn't make me feel I was being a nuisance asking questions.
20 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Brighton
Hi Prue,
Thanks for your review for Jay. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jordan made our experience painless and…
Jordan made our experience painless and was thorough in walking us through our options. We are now considering taking out broadband with Vodafone when we move to our new home ! Thanks
11 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Brighton
Hi Ella,
Thank you for this great feedback! We're really glad you had a positive experience with Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Jordan was a fantastic help and sorted…
Jordan was a fantastic help and sorted out my daughter’s technical issue. Polite helpful and very personable
10 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Brighton
I'm sorry to hear your daughter was suffering problems with her phone, but I'm glad to see Jordan was able to resolve it for her.
Thanks, The Vodafone Social Media team
Problem solvers - no 1 team
Team took time to find a deal for my wife whilst solving a connectivity issues with my I watch, which hasn’t functioned at all , over two years.
Confident that whole issue will be recorded so that I can claim back fees for service that I haven’t used.
And a happy team Gari and Lari
2 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Brighton
Hey Richard,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Nat at the Brighton…
Great service from Nat at the Brighton Churchill Square Branch
13 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Brighton
Hi Jane,
Thank you for taking the time to leave us a great review, it's much appreciated. We're so happy to hear that Nat provided a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Friendly and very helpful service from…
Friendly and very helpful service from Nat. Recognised me from years ago - very pleasant experience.
I would recommend this store to everyone.
9 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Brighton
Hi Mr Nial Dunlea,
Thanks for your 5-star review for Nat. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Gary shop manager was excellent
Gary shop manager was excellent. Went above and beyond to help me with my new contract.
Great individual service and very pleased with the outcome.
4 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Brighton
Hi Dave,
Thanks for this review for Gary. We're here to help if you ever need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Brighton Store - Nick, Nat and Ollie were amazing
Nick, Nat and Ollie were all superb in helping make the selection of phone to upgrade to, and the upgrade process itself as seamless and straightforward as possible.
Well done to all these individuals for making the experience very much customer first. I can't recommend this store enough.
30 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brighton
Hey Luke,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Deacon was amazing and very helpful.
30 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brighton
Hey Abbie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brought 3 phone here in Brighton
Brought 3 phone here in Brighton. Deacon was amazing.
30 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brighton
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Deacon helped my mum get her new iPhone…
Deacon helped my mum get her new iPhone pro Max. Was patient and guided both of us through everything. Top guy!!
21 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brighton
Hey Ron,
Thanks for letting us know what an amazing job Deacon did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic service from Ben A
Fantastic service from Ben A, the assistant manager in the Brighton Churchill centre store, he was super helpful, explained all the options and helped us choose the best plan. Thank you so much Ben!
2 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brighton
Hey Hannah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ben was a great help in transitioning…
Ben was a great help in transitioning from my pre paid sim to a plan and helped me through each of the steps. Very easy experience!
1 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brighton
Hey Courtney,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ben was great at advising us best…
Ben was great at advising us best options
1 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brighton
Hey Samantha,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A1 service highly recommend
20 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brighton
Hi Jane,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ben was very nice,polite and…
Ben was very nice,polite and knowledgeable and sorted everything I needed
9 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Brighton
Hi Pauline,
It's great to hear about your experience and feedback for Ben. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.