Store manager, Connor, has been amazing. Every time we come the customer service is incredible. We are always greeted with a smile and remembered from previous visits. Every choice is always given reg... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Connor was exceptionally helpful with a number of things such as upgrading a few devices and getting us the best deals available via Vodafone. Even to the point of getting deals that we were not awar... Ver mais
A empresa respondeu
I came I store and saw Callum to pick up my new phone and transfer my data. The staff were very helpful and professional. Will be returning again⁰¹
A empresa respondeu
Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Broadstairs
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Reino Unido
4,9
Excelente
317 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I popped into store today as my pay as…
I popped into store today as my pay as you go plan was getting too expensive. Chris sorted me out a much cheaper and better deal, very pleased with my interaction today. Chris is an asset to your company.
29 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hey Margaret,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Service
We were greeted by Callum who assisted in completing an early upgrade for my partner's phone.
Not only did we get exactly what she wanted, he saved us money on the process and actively looked to get us the best deal and save money. Callum was excellent and coming from someone who has worked for this company many years ago he is exactly who you'd want from a store advisor. Well done Callum and thankyou for your help!
24 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hey Craig,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Beth provided excellent customer…
Beth provided excellent customer service today assisting with upgrading some of my accounts. Very informative and professional manner throughout.
24 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Every time I visit the store
Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly, and genuinely cares about helping customers. It makes such a difference walking in and knowing I’ll be looked after properly. Connor is a real credit to the team, I honestly couldn’t recommend him enough!
15 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hey Bee,
Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ali waz very friendly and helpful in…
Ali waz very friendly and helpful in solving my query
17 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and friendly.
Thanks,
Vodafone Social Media Team
Ali was very helpful in setting me up…
Ali was very helpful in setting me up with broadband and lowering my sim plan
17 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service
Beth was really helpful with regards to setting up my new upgrade.
15 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Experience was excellent
Experience was excellent. Beth was helpful and considerate.
15 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Beth was particularly nice and helpful
Beth was particularly nice and helpful, along with with the rest of the staff.
9 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Thank you for sharing your feedback with us about our team,
Vodafone Social Media Team
Harry was very helpful with my transfer
Harry was very helpful with my transfer
6 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Beth was amazing
Beth was amazing. So informtive and has eased my mind in so many things regarding my phone. Thank you so much
6 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
We're so glad to hear that you had such a positive experience and that you found our team member so helpful. We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Beth was great and helped me with a new…
Beth was great and helped me with a new contract and was able to reduce my partners bill. Very good and clear information for me
6 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
We appreciate your wonderful review and support for Beth. We're happy to hear that she provided amazing support.
Thanks,
Vodafone Social Media Team
Beth was very helpful in sorting out my…
Beth was very helpful in sorting out my new phone and contract. I was not too sure which upgrade/phone to go for and which airtime was best for me. Beth was very knowledgeable and understanding guiding me through all my options. I will back when my wife's phone needs updating.
1 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Vodafone shop westwood
I’d had ages on the phone trying to sort my phone contract out. Connor sorted exactly what I was asking for so fast and efficiently. Definitely need shops
30 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Be very careful when using this company…
Be very careful when using this company i gave use their WIFi for about 15 years and loyalty means nothing with them, they are purely interested in taking money, the phone signal is have had was poor but the WiFi is good. No reduction even through i transfered to Vodafone. The store is as bad as 4 years ago on my Google review nothing gas changed.
30 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
We're very sorry to hear about the issues you experienced. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.
If you need further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.
Vodafone Social Media Team
First time going to the Broadstairs…
First time going to the Broadstairs branch and I was pleasantly surprised! I needed to trade in my old phone and I was served by Henry - he made the whole transaction easy, quick and painless! Thank you!
9 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Callum was Very helpful and polite
Callum was Very helpful and polite , didn't waste time and done exactly what was needed.
28 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hey Russ,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience thank you Beth was…
Great experience thank you Beth was very helpful with my upgrade and tablet purchase.
19 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hey Harlie,
Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Beth was amazing
Beth was amazing. So helpful to someone not used to tech! A really good experience.
19 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Broadstairs
Hi Christine,
Thank you so much for your wonderful review and the amazing support you’ve shown for Beth—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Broadstairs
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.