I went into your Burnley store and was served by Keifer. He was so helpful, professional and friendly and gave me some great advice. Technology isn't my strong point and he was so patient explaining e... Ver mais
A empresa respondeu
Localização
Alterar localização36 The Mall, BB11 1BA Burnley, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Went into the Burnley store and was served by keifer. Great customer service . Was very impressed by how polite and friendly all the staff were. Nice bright and clean also
A empresa respondeu
LIAM IS EXCELLENT! He solved an engineer billing and account issues on 5 different ongoing plans that’s has taken years to resolve! Thankyou soo soo much , you are the best at Vodaphone Burnley branch... Ver mais
A empresa respondeu
I went to Vodafone in Burnley and sat down with Keifer to sort my new Wi-Fi. He was unbelievably helpful and knowledgeable about everything I asked! I usually find these tasks daunting but he made eve... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Burnley
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
36 The Mall, BB11 1BA, Burnley, Reino Unido
4,9
Excelente
289 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service
Excellent customer service, informative and helpful.
9 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Burnley
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Went into Burnley store to upgrade…
Went into Burnley store to upgrade broadband. Keifer was amazing and helped with everything!!
9 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Burnley
Hi David,
We appreciate your feedback and kind words about Keifer. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reliable service
Reliable service every time I come in. Liam made everything very easy to understand thank you very much.
11 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Burnley
Hi George,
This is such an amazing review for Liam. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Tom was really helpfull got my camera…
Tom was really helpfull got my camera working for me again
8 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Burnley
Hi James,
This is lovely feedback for Tom. It's great to hear he got your camera working again. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Keifer was brilliant really helped with…
Keifer was brilliant really helped with my issues and fixed everything I need
9 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Burnley
Hi Steven,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Keifer.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hello
Hello, just popped in Burnley for a tech service and keifer was very helpful and I even learnt him a thing or two haha
6 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Burnley
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great customer service
Liam was very knowledgeable and helpful. He talked me through my options and found the contract that was right for me. Excellent service, would definitely recommend.
14 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Burnley
Hey there,
Thanks for taking the time to share this 5 star review regarding your experience with Liam.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Did really well helping us both out…
Did really well helping us both out getting the phones sorted
31 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Burnley
Hi Yvonne,
It's great to hear about your recent experience, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom very helpful and patient getting…
Tom very helpful going through offers
26 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Burnley
Hi there,
We love to hear it! Thanks for taking the time to share this great review with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service
Tom helped with a tech issue with my Samsung great service :)
19 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Burnley
Hi Brian,
Thanks for taking your time to leave this feedback for Tom. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Resposta da Vodafone UK - Burnley
Hi Ryan. Thank you for your review for Liam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and sorted my new phone…
Very helpful and sorted my new phone quickly for me.
18 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Burnley
Hi Shaun,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Wow what a sneaky con they got going
Wow what a sneaky con they got going. I'm on a pay as you go bundle. Now with my bundle I get 7gb date and if not used it roles over. WELL I reached 24gb of data. Topped up it went down to 14gb. So doesn't really role over. So I'm down 10gb thanks for the fake role over.
6 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Burnley
Hey there Paul,
Thank you for taking the time to share this feedback with us. It's disappointing to hear that you've been having some issues with your data rollover, we'd love to help you with this.
Please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY so we can assist further.
Thanks, Vodafone Social Media Team.
Fab deal and really helpful advisor Liam
Fab deal and really helpful advisor Liam
25 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Burnley
Hi Laura,
We love to hear it! Thanks for highlighting what a great experience you had with Liam.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Keifer was great in store a big help
Keifer was great in store a big help
8 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Burnley
Hi Sam,
It's great to hear about your recent experience and feedback for Keifer. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
awesome service great deal
Big man Keifer got my upgrade sorted very happy with service and the deal
13 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Burnley
Hi Tom,
It's great to hear your feedback for Keifer. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Keifer was brilliant and really made my…
Keifer was brilliant and really made my visit worth while!!
11 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Burnley
Hi John,
It's love to see Keifer made such a great impression, we love to see it! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Burnley
Hey Sarah,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Liam was excellent at helping my dad…
Liam was excellent at helping my dad swap from an older iPhone to a newer one. The process was quick and easy and Liam was very pleasant.
10 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Burnley
It's great to see Liam was able help your dad switch to his new phone.
Thanks for your feedback, The Vodafone Social Media team
Keifer got us sorted for home broadband…
Keifer got us sorted for home broadband very happy with the service in store very helpful
4 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Burnley
Hi Diane,
It's great to hear your feedback for Keifer, thanks for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.