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Vodafone UK - Burton on Trent Opiniões 

292
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TrustScore: 5 em 5

4,9

Operadora de redes móveis
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14 Underhill Walk, DE14 1DE Burton on Trent, GB

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

A young lady by the name of Hamna was exceptionally helpful and very knowledgeable. Please let her know how thankful I was for the service she provided

A empresa respondeu

Classificada 5 em 5 estrelas

I visited the Burton branch today and I was served by Ryan who was fantastic . I chose to go to the Burton store despite me living closer to Derby due to terrible rude management Sayfur and Jay at... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent customer service! My last visit was 2 years ago and staff was really helpful and sorted my roaming in a blast! There and back again, Zanas helped us twice with our new phone and account chec... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Went in to check if I was eligible for an upgrade - Kiera managed to find I could have a brand new phone for less than I'm currently paying

A empresa respondeu

Informações sobre a empresa

  1. Operadora de redes móveis
  2. também em
  3. Empresa de telecomunicação
  4. Loja de telemóveis
  5. Operador de Internet
  6. Serviço de hospedagem web

Sobre Vodafone UK - Burton on Trent

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • 14 Underhill Walk, DE14 1DE, Burton on Trent, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

292 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(292)

39 632 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

New Phone

Zanas helped me decided on my new phone while being helpful and knowledgeable about the device.

30 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Alisa,

Thanks for the lovely review and fantastic support for Zanas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 4 em 5 estrelas

Zanas was incredibly helpful and…

Zanas was incredibly helpful and professional, mafe me feel at ease for managing my transaction.

30 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Jamie,

Thanks for the lovely review and fantastic support for Zanas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Software help

Ryan helped with software on my phone and offer upgrade options

30 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Elizabeth,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Came in store as was unable to make…

Came in store as was unable to make calls. Zanas changed some settings and works well now.

30 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Solved problem and changw

Came into store with a software glitch on my phone. Ryan solved it efficiently and made my sim deal better value

26 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Roger,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Popped into the store as my phone was…

Popped into the store as my phone was having pop up ads. Zanas was able to remove the unwanted apps.

22 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hi Cedric,

Thank you so much for your wonderful review and the amazing support you’ve shown for Zanas—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I’m happy with the service in store

I’m happy with the service in store. Hamna was very helpful

21 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Gwendoline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Swapped my SIM and broadband over from…

Swapped my SIM and broadband over from EE Ryan set everything up and helped me

21 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Gary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Got me a good deal and was able to…

Got me a good deal and was able to transfer all my information. Was served by zanas

19 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Lee,

Thanks for the lovely review and fantastic support for Zanas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Upgrade sim only

Came into store to try and access the my Vodafone app and add roaming.
Managed to change my monthly plan and save. Ryan was helpful

17 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

New phone ordered and plan set up

Best Service by Ryan, sought me out with my new phone.

15 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Farhan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great help in store

Despite me being with vodafone sister company Talk mobile the advisor in store called Ryan helped me with an issue I had with filling an online form out and uploading document. In store they were helpful and talk mobile weren’t over the phone

15 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey William,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I'm very happy with the service from…

I'm very happy with the service from Hamna in store

14 de janeiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Coral,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I had a good experience in store

I had a good experience in store. Thank you Hamna

29 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Yet again Great Customer…

Yet again Great Customer Service!,visited to renew my mobile contract,so much easier than faffing about on-line. Many Thanks to Ryan for being so prompt in sorting it,always polite & professional.

11 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Jacqui,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Hamna was excellent

Hamna was excellent. Superb experience as always.

7 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Stephen,

Thanks for the lovely review and fantastic support for Hamna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Hamna sorted out my transfer it was…

Hamna sorted out my transfer it was very simple and straightforward.

2 de dezembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Gary,

Thanks for the lovely review and fantastic support for Hamna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Hamna made everything really simple and…

Hamna made everything really simple and sorted it all out. Thank you great service

30 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey David,

Thanks for the lovely review and fantastic support for Hamna.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Hamna was fantastic

Hamna was fantastic

28 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

Hey Jacqueline,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Wonderful customer service

Wonderful customer service, particularly if you aren’t tech savvy. Ryan was very patient and worked with us to get the correct device for our needs. No hard sell. Would highly recommend this branch.

20 de novembro de 2025
Opinião espontânea
logótipo da Vodafone UK - Burton on Trent

Resposta da Vodafone UK - Burton on Trent

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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