A young lady by the name of Hamna was exceptionally helpful and very knowledgeable. Please let her know how thankful I was for the service she provided
A empresa respondeu
Localização
Alterar localização14 Underhill Walk, DE14 1DE Burton on Trent, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I visited the Burton branch today and I was served by Ryan who was fantastic . I chose to go to the Burton store despite me living closer to Derby due to terrible rude management Sayfur and Jay at... Ver mais
A empresa respondeu
Excellent customer service! My last visit was 2 years ago and staff was really helpful and sorted my roaming in a blast! There and back again, Zanas helped us twice with our new phone and account chec... Ver mais
A empresa respondeu
Went in to check if I was eligible for an upgrade - Kiera managed to find I could have a brand new phone for less than I'm currently paying
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Burton on Trent
Escrito pela empresa
Informações de contacto
14 Underhill Walk, DE14 1DE, Burton on Trent, Reino Unido
4,9
Excelente
292 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Vodafone Store Burton - Ryan
Ryan at Vodafone Burton was extremely helpful and explain all the options available to me. I'm happy with the service and deal that he worked out. Would always recommend going into the store if unsure with what you want. Thanks Ryan.
5 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Burton on Trent
Hey Victoria,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New contract phone and plan
Needed to get a new contract in my own name and start a fresh. Was helped out by Ryan and he sorted a brand new contact and swapped all my information over. Very satisfied
1 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Burton on Trent
Hey there,
Thanks for the lovely review and fantastic support for Ryan. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went in to check if I was eligible for...
Went in to check if I was eligible for an upgrade - Kiera managed to find I could have a brand new phone for less than I'm currently paying
29 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Burton on Trent
Hey Jake,
I'm glad to hear that the agents were able to help you with better deal. Thank you for the wonderful review. It's always a pleasure to read such positive feedback.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
We called today to upgrade our current handsets. We were greeted by Kiera and she talked us through a couple different options and worked out the best deals for us. The customer service is excellent.
18 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Burton on Trent
Hey Louise,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kiera greeted me into the store and was…
Kiera greeted me into the store and was able to help efficiently with my query, getting me a new phone, more data for same as i am paying now!
18 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Burton on Trent
Hey Jonn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade sim only price reduced
Came into store to get my bill a better price. Quick and easy in store was served by Ryan. Grateful customer
18 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Burton on Trent
Hey Nicola,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zanas was polite and helpful throughout
18 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Burton on Trent
Hey Mrs. Goodall,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and friendly
Very helpful and friendly. Thanks Zanas
16 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Burton on Trent
Hey Gillian,
Thanks for the lovely review and fantastic support for Zanas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Burton on Trent
Hey Chi,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Zanas was very helpful and sorted everything out for me, Great service, fast and efficient
14 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Burton on Trent
Hi Alan. Thank you for your review for Zanas. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Burton on Trent
Hey Danielle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Been thinking about switching over…
Been thinking about switching over phone services for a little while now so I popped into the store and Kiera was an excellent help with my upgrade and service swap over and made the situation very stress free. Would recommend 100%
29 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Burton on Trent
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came in for an upgrade for my device
I came in for an upgrade for my device, kiera was so helpful in finding the right way around it for the best price and took her time doing my transfer carefully. Very grateful for her care.
3 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Burton on Trent
Hey Margaret,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade SIM only and home broadband info
I am extremely happy with the service in store from Ryan on making my plan a better price and he gave me information I didn't know about broadband and will check with my provider to see what they can do to keep my custom first
21 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Burton on Trent
Hi Carol,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Data transfer and E-sim
They helped in store with my data transfer and with setting up an E-sim on my device.
I could not have any more praise for the guys in store zanas and Ryan I believe the gents were called. One was really tall anyways I know that for sure. Lithuanian
21 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Burton on Trent
Hi Susan,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Ryan helped me sort out my broadband…
Ryan helped me sort out my broadband very efficiently and gave me all the information I needed for it to go smoothly
18 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Burton on Trent
Hello Luna,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
New phone
Came in with loads of questions and was unsure on what the next steps were. Keira showed us all the possible options and was very easy to understand so that we made the best possible decision regarding a new phone contract.
18 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Burton on Trent
Hello Harry,
It's great to hear about the positive experience which you had with Keira. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very pleasant helpful and informative…
Very pleasant helpful and informative Kiera
18 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Burton on Trent
Hello Glynis,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service today from…
Excellent customer service today from Hamna when we purchased 3 new phones and contracts. Well done and an absolute pleasure to deal with
15 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Burton on Trent
Hi Lisa,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Quick and easy upgrade
Went in to upgrade my phone and Ryan was really helpful at getting me the best deal in a timely manor.
1 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Burton on Trent
Hi Kim,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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