Mollie was very instrumental in convincing me to get an Iphone17 pro max . She is very pleasant , detailed and helpful with the product details . She smiled throughout the process of setting up and c... Ver mais
A empresa respondeu
11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP Chatham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Mollie was very instrumental in convincing me to get an Iphone17 pro max . She is very pleasant , detailed and helpful with the product details . She smiled throughout the process of setting up and c... Ver mais
A empresa respondeu
I went into Vodafone Chatham today and was greeted and served kindly by Nathan. I originally came in about my charging port. Whatever he did, he fixed it within seconds. Went to another shop to tes... Ver mais
A empresa respondeu
Had problems with my camera on the phone. Told I would be able to get it repaied but would take 2 to 3 weeks or upgrade my phone today. Decided to go for the upgrade and Mollie explained the offer for... Ver mais
A empresa respondeu
Mollie was absolutely brilliant when sorting out my upgrade. She talked through the device plans available and helped me select a new phone. Nothing was too much trouble and she was able to answer my... Ver mais
A empresa respondeu
Escrito pela empresa
11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP, Chatham, Reino Unido
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Mollie was very helpful, and extremely patient with a technical dinosaur xx

Resposta da Vodafone UK - Chatham
This review relates to the Vodafone store in The Pentagon Shopping Centre, Chatham, Kent.
I visited this store with a couple of technical queries regarding transferring data from my old phone to my new one.
As soon as I went into the store, I was greeted by Jonathan, who was welcoming friendly & professional from the outset.
He listened carefully to my queries & soon put my mind at rest by reassuring me he could help. I am, by my own admittance, not the greatest when it comes to tech, however, at no point did Jonathan make me feel incompetent or silly for asking my questions.
He solved the problem quickly & explained what he'd done, so I understood everything.
It is (sadly) somewhat of a rarity these days to find the level of customer service skills demonstrated by Jonathan - he was funny, chatty, professional & totally customer focused. He is a true credit to this store & the company Vodafone in general
Thank you Jonathan for faultless service - it was very much appreciated!

Resposta da Vodafone UK - Chatham
Nathan and Eleanor were very helpful!! Great service

Resposta da Vodafone UK - Chatham
Came into the store to get a new device as could not use the device i had. Both Nathan and Ellie brilliantly assisted me. Brilliant service, keep these two around.

Resposta da Vodafone UK - Chatham
I met Eleanor lovely girl in Vodafone. I love the chatham branch. She solved the problem i've had for two months easily with a smile. That is the truth

Resposta da Vodafone UK - Chatham
Came in to the store for some help with my new device and needed some help setting it up. Nathan and Mollie were brilliant in being really patient with me and got my phone up and running.

Resposta da Vodafone UK - Chatham
Came into the store with an issue about my phone bill and Nathan expertly helped me and provided me with a great deal on a new phone as mine was a little worse for wear. I will be coming in and telling people to see him.

Resposta da Vodafone UK - Chatham
Mollie helped with setting up my new phone , i would defintley reccomend her to anyone needing help setting up a new phone

Resposta da Vodafone UK - Chatham
Came into store on the 23rd April and spoke to 2 lovely girls mollie and eleanor , gave me great advice when upgrading my new phone , they were very welcoming and great at their jobs , will be returning.

Resposta da Vodafone UK - Chatham
Eleanor was really helpful in removing a virus from my phone! Great experience with Vodafone all around

Resposta da Vodafone UK - Chatham
Came into the store today as my phone broke last night.
Nathan was very kind and considerate to me as I have learning difficulties. He helped me choose a new device and plan to suit my needs. Amazing customer service.

Resposta da Vodafone UK - Chatham
Came into the store and Nathan helped set up my new phone and he did it with ease and expertise.

Resposta da Vodafone UK - Chatham
I would really like to say a massive thank you to Mollie in Vodafone she was great help with helping me get a new phone.

Resposta da Vodafone UK - Chatham
Came in as my phone was riddled with viruses. Jay and Nathan sat with my phone diligently to get me back up and running thank you lads.

Resposta da Vodafone UK - Chatham

Resposta da Vodafone UK - Chatham
Came to Vodafone to talk about viruses on my ancient Samsung. The gents in the store, Nathan and Todd helped massively by not only deleting the virus but also I wanted to get something more modern. An absolute delight to deal with. Customer service was impeccable.

Resposta da Vodafone UK - Chatham
Eleanor was very helpful! A kind disposition and a credit to the team.

Resposta da Vodafone UK - Chatham
I’ve just been to Vodafone Chatham and assistant named Mollie and her colleague Jonathan who managed to transfer android data to iPhone. I’ve been tying for ages without success. Guess what!.. Mollie was not fazed by the data transfer that took no time. She took it all in her stride. So Vodafone Chatham Pentagon get top marks. Whatever scoring you go buy. Top marks to you all. “I’ll be back”
Ted. 🚒🇬🇧🏴🏁

Resposta da Vodafone UK - Chatham
Great service from Mollie, Jay and Eleanor. Mollie went above and beyond the call of duty! Great customer service from Eleanor and sorted my problem out

Resposta da Vodafone UK - Chatham
I had great help from Eleanor, and great service all round by the staff 👍

Resposta da Vodafone UK - Chatham
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